hicustore.com
Website
HiCustoreHiCustore
HiCustoreHiCustore
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Truth score
Business details
- Category
- Personalised gifts
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 3 years
- Address
- T2, Yuhang UK Center, Hangzhou, Zhejiang, China
- Email address
- support
@hicustore.com - Phone number
- Not found
- Contact page
- hicustore.com/
pages/ contact-us - Website
- hicustore.com
- Social media
Customer reviews
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</a>Summary
Is hicustore.com legit and trustworthy? Truth score 52 out of 100, mixed truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: no rating found yet.
hicustore.com has 86 reviews on Trustpilot. We read 6 of its pages: contact, about, returns, delivery, terms and privacy. We could not find an archive history for its website, a malware check result or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- 86 reviews on Trustpilot.
- We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
Not found
- Web history and authority information was not found from our checks.
- Malware and phishing information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
What they offer
HiCustore offers support and help through their help page, which can be found in the sources below.
How to check if hicustore.com is legit
To check if hicustore.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about hicustore.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsnothing known
- Where the company is based
- UK
- Why we believe that
- its terms are governed by the laws of United Kingdom
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its delivery page says it ships to the US
- VAT number
- Not found
Domain registrationIts website address was registered 3 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 3 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
Quoted word for word from hicustore.com.
- In their own words
- “We are a dedicated and missionary team, always spare our efforts to bring customers the most positive and satisfying shopping experience. Personalized and customized products are the biggest feature of Hicustore. At Hicustore, we believe that personalization is the most sincere way to express your love and care to the person you love.” About page
- How long you have to return
- “If you need to return/exchange your product, please contact us within 30 days of receiving your order.” Returns page
- Faulty or damaged items
- “If you believe your item was damaged during shipping, you must obtain "Proof of Damage" documentation from your delivery carrier, which should be included in your returned package.” Returns page
- Delivery cost
- “For these regions, we we charge $6.99 for standard shipping; and we provide free shipping for orders over $100.” Delivery page
Reputation and track record
Customer reviews86 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 86 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people have visited its website since November 2023
nothing recorded
Web history and authoritynothing known
nothing recorded
Social presenceIt is on 1 social media platforms (Instagram); the largest audience is 7,385 followers on Instagram
| Platform | Profile | Audience |
|---|---|---|
| Not found | ||
| Profile | 7,385 followers | |
| X | Not found | |
| Not found | ||
| YouTube | Not found | |
| TikTok | Not found |
- Social platforms with discovered profiles
- Social follower counts
- 7,385 followers in total
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Shares your data with other companies.
- “SHARING YOUR PERSONAL INFORMATION We share your Personal Information with third parties to help us use your Personal Information, as described above.”
- Says you can ask it to delete your data.
- “DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.”
Tracking tools on its homepageHotjar
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Hotjar
- Records how you move, scroll and click on the page.
Safety
Malware and phishingWe were unable to find out whether it has malware or phishing warnings: the check ran out of time.
nothing recorded
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 10 Jan 2027
- Nameservers
- dns1.registrar-servers.com
dns2.registrar-servers.com - Address
- 23.227.38.65
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