# HiCustore (hicustore.com)

Is hicustore.com legit and trustworthy? Truth score 52 out of 100, mixed truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: no rating found yet.

- Truth score: 52 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Personalised gifts
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 3 years
- Address: T2, Yuhang UK Center, Hangzhou, Zhejiang, China
- Email address: support@hicustore.com
- Phone number: Not found
- Contact page: https://hicustore.com/pages/contact-us
- Website: https://hicustore.com/
- Social media: Instagram https://www.instagram.com/hicustore.co/

## Summary

hicustore.com has 86 reviews on Trustpilot. We read 6 of its pages: contact, about, returns, delivery, terms and privacy. We could not find an archive history for its website, a malware check result or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- 86 reviews on Trustpilot (source: reviews)
- We read 6 of its pages: contact, about, returns, delivery, terms and privacy (source: website)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Malware and phishing information was not found from our checks. (source: safe_browsing)
- Phone number information was not found from our checks. (source: website)

## How to check if hicustore.com is legit

To check if hicustore.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about hicustore.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 3 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://hicustore.com/pages/contact-us), about (https://hicustore.com/pages/about), returns (https://hicustore.com/pages/refund-policy), delivery (https://hicustore.com/pages/shipping-policy), terms (https://hicustore.com/pages/terms-of-service), privacy (https://hicustore.com/pages/privacy-policy)
- Reputation and track record: Customer reviews: 86 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people have visited its website since November 2023 (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 1 social media platforms (Instagram); the largest audience is 7,385 followers on Instagram (Clear)
- Safety: Malware and phishing: We were unable to find out whether it has malware or phishing warnings: the check ran out of time. (Not found)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from hicustore.com's own pages.

- In their own words: “We are a dedicated and missionary team, always spare our efforts to bring customers the most positive and satisfying shopping experience. Personalized and customized products are the biggest feature of Hicustore. At Hicustore, we believe that personalization is the most sincere way to express your love and care to the person you love.” (https://hicustore.com/pages/about)
- How long you have to return: “If you need to return/exchange your product, please contact us within 30 days of receiving your order.” (https://hicustore.com/pages/refund-policy)
- Faulty or damaged items: “If you believe your item was damaged during shipping, you must obtain "Proof of Damage" documentation from your delivery carrier, which should be included in your returned package.” (https://hicustore.com/pages/refund-policy)
- Delivery cost: “For these regions, we we charge $6.99 for standard shipping; and we provide free shipping for orders over $100.” (https://hicustore.com/pages/shipping-policy)

## Could not be checked this time

- safe_browsing

## Cite

Truth Signal, HiCustore: truth score 52 out of 100, legitimacy confidence Mixed, assessed 2026-10-26, https://truthsignal.com/business/hicustore.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/hicustore.com