Summary
Get MarkdownIs groupon.com legit and trustworthy? Truth score 81 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.
We read its terms page. Its website address was registered 24 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube), with its largest audience of 374,000 followers on Instagram. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 5,284 reviews on SmartCustomer average only 2.1 stars out of 5. Its 1,166 reviews on Reviews.io average only 1.9 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it D-, a low grade, for: Failure to respond to 106 complaint(s) filed against business. Of its 4,006 complaints closed in three years, 1,961 were resolved to the customer's satisfaction. We could not find an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read its terms page.
- Its website address was registered 24 years ago.
- It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 374,000 followers on Instagram.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A large number of independent reviews (5,284 on SmartCustomer), but it falls short with only 2.1 stars out of 5.
- A large number of independent reviews (1,166 on Reviews.io), but it falls short with only 1.9 stars out of 5.
- The Better Business Bureau rates it D-, and does not accredit it; 1,961 of its 4,006 complaints closed in three years were resolved to the customer's satisfaction.
Not found
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
How to check if groupon.com is legit
1 be cautious · 7 clear · 2 for informationTo check if groupon.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about groupon.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves 12 countries · BBB rating D-For information
- The Better Business Bureau rates it D-, and does not accredit it; 1,961 of its 4,006 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its terms are governed by the laws of United States, its postcode is a US zip code, its Better Business Bureau profile is a US listing
- Which countries the company serves
- United Arab Emirates, Australia, Belgium, Germany, Spain, France, UK, Ireland, Italy, Netherlands, Poland, US
- Why we believe that
- $ prices on its homepage, it publishes pages for 12 countries (hreflang)
- Better Business Bureau profile
- Found
- BBB rating
- D-
- BBB accredited
- No
- BBB complaints closed in three years
- 4,006
- BBB complaints closed in twelve months
- 1,288
- BBB complaints resolved to the customer's satisfaction
- 1,961
- BBB complaint types
- Product Issues: 2,204, Service or Repair Issues: 1,234, Sales and Advertising Issues: 167, Customer Service Issues: 140, Delivery Issues: 108, Billing Issues: 93, Order Issues: 60
- BBB customer reviews
- 579
- BBB reasons for rating
- Failure to respond to 106 complaint(s) filed against business
- BBB business started
- 1 Dec 2006
- BBB file opened
- 24 Sep 2009
- Industry
- Electronic commerce
- Area served
- Global
- Revenue
- US$515 million (2023)
Domain registrationIts website address was registered 24 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 24 years
- Domain transfer lock enabled
- Yes
Website detailsWe read its terms pageClear
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- Not found
Customer reviewsTrustpilot 3.8 stars from 69,000 reviews · SmartCustomer 2.1 stars from 5,284 reviews · Reviews.io 1.9 stars from 1,166 reviewsBe cautious
- Rated 3.8 stars out of 5 from 69,000 reviews on Trustpilot
- Rated 1.9 stars out of 5 from 1,166 reviews on Reviews.io
- Rated 2.1 stars out of 5 from 5,284 reviews on SmartCustomer
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 3.8 out of 5 | 69,000 |
| SmartCustomer | 2.1 out of 5 | 5,284 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.9 out of 5 | 1,166 |
| Feefo | Not found |
- Independent review platforms
- 3
- Reviews.io rating
- 1.9 out of 5
- Reviews.io review count
- 1,166
- SmartCustomer rating
- 2.1 out of 5
- SmartCustomer review count
- 5,284
- Trustpilot rating
- 3.8 out of 5
- Trustpilot review count
- 69,000
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 10,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 20,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 17 years agoClear
- Website archive history
- 17 years
- Wikipedia page
- yes
Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 374,000 followers on InstagramClear
- Its YouTube channel has 67,000 subscribers and 664 videos, the latest uploaded 7 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | 374,000 followers | |
| X | Profile | 128,199 followers |
| Profile | 356,807 followers | |
| YouTube | Profile | 67,000 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, x, youtube
- Social follower counts
- 926,006 followers in total
- YouTube channel
- 664 videos, 67,000 subscribers, last upload 7 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 26 Dec 2026
- Nameservers
- blue.foundationdns.com
blue.foundationdns.net
blue.foundationdns.org - Address
- 104.18.12.36
104.18.13.36
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