# Groupon® Official Site (groupon.com)

Is groupon.com legit and trustworthy? Truth score 81 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

- Truth score: 81 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mixed, from Trustpilot 3.8 · 69,000 reviews; SmartCustomer 2.1 · 5,284 reviews; Reviews.io 1.9 · 1,166 reviews; BBB D- · 1,961 of 4,006 resolved
- Claimed: no
- Assessed: 2026-10-09

## Summary

We read its terms page. Its website address was registered 24 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube), with its largest audience of 374,000 followers on Instagram. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 5,284 reviews on SmartCustomer average only 2.1 stars out of 5. Its 1,166 reviews on Reviews.io average only 1.9 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it D-, a low grade, for: Failure to respond to 106 complaint(s) filed against business. Of its 4,006 complaints closed in three years, 1,961 were resolved to the customer's satisfaction. We could not find an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: policy about, policy contact, policy privacy, policy returns, state read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read its terms page (source: website)
- Its website address was registered 24 years ago (source: rdap)
- It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 374,000 followers on Instagram (source: social)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A large number of independent reviews (5,284 on SmartCustomer), but it falls short with only 2.1 stars out of 5 (source: reviews)
- A large number of independent reviews (1,166 on Reviews.io), but it falls short with only 1.9 stars out of 5 (source: reviews)
- The Better Business Bureau rates it D-, and does not accredit it; 1,961 of its 4,006 complaints closed in three years were resolved to the customer's satisfaction (source: bbb)

## Not found

- Email address information was not found from our checks. (source: website)
- Phone number information was not found from our checks. (source: website)

## How to check if groupon.com is legit

To check if groupon.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about groupon.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves 12 countries · BBB rating D- (For information)
- Who they are: Domain registration: Its website address was registered 24 years ago (Clear)
- Who they are: Website details: We read its terms page (Clear). Pages found: terms (https://groupon.com/legal/termsofservice)
- Reputation and track record: Customer reviews: Trustpilot 3.8 stars from 69,000 reviews · SmartCustomer 2.1 stars from 5,284 reviews · Reviews.io 1.9 stars from 1,166 reviews (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (Google Chrome usage data) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 17 years ago (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 374,000 followers on Instagram (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Cite

Truth Signal, Groupon® Official Site: truth score 81 out of 100, legitimacy confidence High, assessed 2026-10-09, https://truthsignal.com/business/groupon.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/groupon.com