furniturevillage.co.uk

Website

Furniture Villagefurniturevillage.co.uk

The UK's Largest Independent Furniture Retailer - Furniture VillageFurniture Village offers great value furniture for the lounge, bedroom, dining room and kitchen with stores across the UK and a wide range available online.

Checked on 12 Nov 2026, 21:34Unclaimed

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Truth score

Truth score 78 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

78/ 100

High truth signals

Business details

Category: Furniture
Years in business: 38 years
Founded: 1989
Places to visit: 17 storesGuildford, High Wycombe, Leicester, Romford, Slough and more
Sells: Physical goods
Sells to: The public
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 28 years
Address: 258 Bath Road, Slough, Berkshire, SL1 4DX
Email address: customermarketing@furniturevillage.co.uk
Phone number: +44 345 646 1701
Contact page: www.furniturevillage.co.uk/help-and-advice/contact-us.html
Website: furniturevillage.co.uk
Social media: Not found

Do the sources agree?

Address: 258 Bath Road, Slough, Berkshire, SL1 4DX Its website agrees Companies House agrees OpenStreetMap not found Web Data Commons not found
Company name: FURNITURE VILLAGE LIMITED Its website agrees Companies House agrees

Customer reviews, accreditations and complaints

SiteReviewsRating

SmartCustomer· Read 12 November 2026· 157 reviews· 1.6 out of 5 stars

Total1571.7 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfactionMostly dissatisfied· Medium confidence· From 157 reviews on 1 independent review site

App experienceInsufficient evidence· No app ratings found

Summary

Is furniturevillage.co.uk legit and trustworthy? Truth score 78 out of 100, high truth signals: 6 public checks clear, 2 to be cautious about, 1 not found, 1 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, medium confidence.

furniturevillage.co.uk is run by Furniture Village Limited, an active UK company registered at Companies House 38 years ago, and was founded in 1989. Its website address was registered 28 years ago. It has a review page on Trustpilot. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 157 reviews on SmartCustomer average only 1.6 stars out of 5. Its website's security certificate is not signed by an authority browsers trust, so browsers warn visitors that the connection may not be secure. We could not find social media profiles.

Positives

An active UK company registered at Companies House, set up 38 years ago.
Its website address was registered 28 years ago.
It has a review page on Trustpilot.
The postcode on its website matches its registered office at Companies House.
No malware or phishing warnings found for its website.

Be cautious

A substantial number of independent reviews (157 on SmartCustomer), but it falls short with only 1.6 stars out of 5.
Its website's security certificate is not signed by an authority browsers trust, so browsers warn visitors that the connection may not be secure.

Not found

Social presence information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

What they offer

Furniture Village offers great value furniture for the lounge, bedroom, dining room and kitchen with stores across the UK and a wide range available online.

— Furniture Village, in their own words

Where to find them

Places: 17 stores · busiest 12 of 16 towns below · 1 with no town given

Guildford1
High Wycombe1
Leicester1
Romford1

Slough1
Hull1
Grays1
Chelmsford1

Hove1
Stevenage1
Ipswich1
Sheffield1

About them

What makes them different: “Sign up and be the first to hear about exclusive offers, sale launches and more.”
Customer stories: Customer reviews

What they sell

Promises: 20 year structural guarantee

SourcesOpenStreetMap Its homepage

How to check if furniturevillage.co.uk is legit

To check if furniturevillage.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about furniturevillage.co.uk; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsAn active UK company registered at Companies House, set up 38 years ago

Its registered office at Companies House is 258 Bath Road, Slough, Berkshire, SL1 4DX
Its latest accounts at Companies House run to 30 June 2025
It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK
Why we believe that: it is registered at Companies House, which is a registration for UK businesses, the site's structured data states its country, its terms are governed by the laws of England and Wales, its phone number starts +44, its postcode is a UK postcode
Which countries the company serves: UK
Why we believe that: its address ends .uk, £ prices on its homepage, its delivery page says it ships to the UK

Registration

Companies House registration: Registered as FURNITURE VILLAGE LIMITED
Data protection registration (ICO): Registered, number Z8971231
VAT number: GB785417105

Companies House register

Company found in official company register: Yes
Registered company name: FURNITURE VILLAGE LIMITED
Company status: active
Company age: 38 years
Registered address: 258 Bath Road, Slough, Berkshire, SL1 4DX
Accounts overdue: No
Confirmation statement overdue: No
Insolvency history: No
Registered office in dispute: No
Filing history consistent: Yes
ICO data-protection fee payer: Yes
Registered to do: 47599 Retail of furniture, lighting, and similar in specialised stores
Previous names: KITESHIELD PLC (20 Oct 1988 to 8 Dec 1988)
Company type: Private limited company

Size and borrowing

Accounts filed: Subsidiary accountsIts parent company guarantees it, so it files less.
Secured loans (charges): 0No secured loans outstanding at Companies House.

From Wikipedia

Industry: retail
Founded: 1989

SourcesCompanies House Wikipedia ICO register entry

Domain registrationIts website address was registered 28 years ago

Domain age: 28 years

SourcesICANN Lookup

Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy

Company contact email is available

HTTPS enabled: Yes
Contact phone number found: +44 345 646 1701
Contact page found: Yes
Sources agreeing on postcode: 2
Hosting company: Vercara, LLC

What its pages say

Ways to contact them: +44 345 646 1701, [email protected]
In their own words: “It’s why we travel around the world looking for beautiful designs crafted by furniture makers who are just as obsessive about style and quality as we are. And why you’ll find our designs in real brick-and-mortar stores, so you can see what puts our furniture a cut above the rest for yourself. Just great quality furniture at genuinely good prices.”
Delivery cost: “FREE delivery online today only.”
Who you're buying from: “The registered office of Furniture Village Limited is: 258 Bath Road Slough Berkshire SL1 4DX Company registration number: 2307708 VAT registration number: 785 417 105”

SourcesHomepage Contact page About page Returns page Delivery page Delivery in time for christmas Terms page Privacy page

Search engines and AILets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by defaultGooglebot
Bing: Allowed by defaultBingbot

AI training

All allowed

OpenAI: Allowed by defaultGPTBot
Anthropic: Allowed by defaultClaudeBot
Google AI: Allowed by defaultGoogle-Extended
Apple AI: Allowed by defaultApplebot-Extended
Common Crawl: Allowed by defaultCCBot
Meta: Allowed by defaultmeta-externalagent
ByteDance (TikTok): Allowed by defaultBytespider

AI answers

All allowed

ChatGPT search: Allowed by defaultOAI-SearchBot
ChatGPT: Allowed by defaultChatGPT-User
Claude search: Allowed by defaultClaude-SearchBot
Claude: Allowed by defaultClaude-User
Perplexity: Allowed by defaultPerplexityBot

Sourcesrobots.txt

Reputation and track record

Customer reviews, accreditations and complaintsRated 1.6 stars out of 5 from 157 reviews on SmartCustomer

Platform	Rating	Reviews
Trustpilot	Unknown	Unknown
SmartCustomer	1.6 out of 5 stars	157
Total	1.7 out of 5 stars	157

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier
It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 50,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Where its visitors are

Share of people looking up furniturevillage.co.uk, by country, over the last 2 days.

Over 50%
5 to 50%
1 to 5%
0.2 to 1%
Under 0.2%
None seen

1Singapore54.7%
2United States10.0%
3United Kingdom9.3%
4Brazil4.0%
5France2.0%
6Malaysia1.3%
7Argentina1.3%
8Colombia1.3%
9Germany1.3%
10Ecuador1.3%

Top 10 of 30 countries.

SourcesChrome UX Report Cloudflare Radar

Web history and authorityThe Internet Archive first saved a copy of its website 26 years ago

Website archive history: 26 years

SourcesFirst archived copy

Social presenceWe could not check how big its social media following is: the check ran out of time.

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Says it does not sell your personal data.: “However, we do not sell or pass your data on to third parties for their marketing purposes.”
Collects where you are.: “This includes but is not limited to when and how you access our Website, products you searched or viewed, HTTP protocol elements, search terms, length of visits of pages, page interaction, your customer journey, device type and ID, HTTPs cookies, traffic data, location data, referring website, weblogs and other communication data.”
May check your details with credit or fraud-prevention agencies.: “We are working with third parties (including for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, customer review providers, live chat providers, credit reference agencies).”
Says you can ask it to delete your data.: “This is commonly referred to as the right to be forgotten.”

SourceIts privacy policy

Tracking tools on its homepageGoogle Analytics, Google Tag Manager and Google Ads

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.
Google Tag Manager: Loads other tracking tools, which may not be listed here.
Google Ads: Tracks what you do to show you Google adverts.

Uses OneTrust to ask which cookies you allow.

SourceIts homepage

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

SourcesGoogle Web Risk

Data breach historyNo known data breach involving the company

Known data breaches found: 0

SourcesHave I Been Pwned

Domain and email securityIts website's security certificate is not signed by an authority browsers trust, so browsers warn visitors that the connection may not be secure

Its email is protected: mail forged in its name is blocked

MX records: Yes
SPF record: Yes
DKIM key: Yes
DMARC record: Yes
DMARC policy: reject

Certificate

Security certificate browsers warn about: not valid
Certificate issuer: not read

Hosting

Nameservers: pdns106.ultradns.biz
pdns106.ultradns.com
pdns106.ultradns.net
pdns106.ultradns.org
Address: 204.74.99.200

SourcesIts DNS records

Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS recordNot added yet+3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.
When we check: On every check. The points stay only while the record is there.
Points: 0 of 3 added

Sourcefurniturevillage.co.uk's DNS records

Run furniturevillage.co.uk? Add the record and 3 points are added to its truth score.Prove you run this website

Email at its own domainNot added yet+1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.
When we check: When the address is confirmed. It counts from then on.
Points: 0 of 1 added

SourceTruth Signal's own records

Run furniturevillage.co.uk? Confirm an email address at the domain and 1 point is added to its truth score.Prove you run this website

Lets our checker read itNot added yet+1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
When we check: On every check. The point stays only while the file allows it.
Points: 0 of 1 added

Sourcefurniturevillage.co.uk/robots.txt

Run furniturevillage.co.uk? Let our checker read the whole website and 1 point is added to its truth score.Prove you run this website

Points added to its truth score0 of 5

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