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# furniturevillage.co.uk

Markdown: [Snapshot](https://truthsignal.com/business/furniturevillage.co.uk/snapshot.md) [Full report](https://truthsignal.com/business/furniturevillage.co.uk/report.md)

## Website

furniturevillage.co.uk

Furniture Village furniturevillage.co.uk

The UK's Largest Independent Furniture Retailer - Furniture Village Furniture Village offers great value furniture for the lounge, bedroom, dining room and kitchen with stores across the UK and a wide range available online.

Checked on 12 Nov 2026, 21:34 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 78 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

78 / 100

High truth signals

## Business details

Category: Furniture

Years in business: 38 years

Founded: 1989

Places to visit: 17 stores Guildford, High Wycombe, Leicester, Romford, Slough and more

Sells: Physical goods

Sells to: The public

Kind of seller: Sells its own goods or services

Licensed trade: No licence normally needed

Domain age: 28 years

Address: [258 Bath Road, Slough, Berkshire, SL1 4DX](https://www.google.com/maps/search/?api=1&query=258%20Bath%20Road%2C%20Slough%2C%20Berkshire%2C%20SL1%204DX)

Email address: customermarketing@furniturevillage.co.uk

Phone number: [+44 345 646 1701](tel:+44%20345%20646%201701)

Contact page: [www.furniturevillage.co.uk/help-and-advice/contact-us.html](https://www.furniturevillage.co.uk/help-and-advice/contact-us.html)

Website: [furniturevillage.co.uk](https://www.furniturevillage.co.uk/?utm_source=truthsignal.com&utm_medium=referral)

Social media: Not found

## Do the sources agree?

Address: 258 Bath Road, Slough, Berkshire, SL1 4DX Its website agrees Companies House agrees OpenStreetMap not found Web Data Commons not found

Company name: FURNITURE VILLAGE LIMITED Its website agrees Companies House agrees

## Customer reviews, accreditations and complaints

Site Reviews Rating

[SmartCustomer](https://www.smartcustomer.com/reviews/furniturevillage.co.uk) · Read 12 November 2026 · 157 reviews · 1.6 out of 5 stars

Total 157 1.7 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/www.furniturevillage.co.uk), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfaction Mostly dissatisfied · Medium confidence · From 157 reviews on 1 independent review site

App experience Insufficient evidence · No app ratings found

## Summary

Is furniturevillage.co.uk legit and trustworthy? Truth score 78 out of 100, high truth signals: 6 public checks clear, 2 to be cautious about, 1 not found, 1 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, medium confidence.

furniturevillage.co.uk is run by Furniture Village Limited, an active UK company registered at Companies House 38 years ago, and was founded in 1989. Its website address was registered 28 years ago. It has a review page on Trustpilot. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 157 reviews on SmartCustomer average only 1.6 stars out of 5. Its website's security certificate is not signed by an authority browsers trust, so browsers warn visitors that the connection may not be secure. We could not find social media profiles.

### Positives

- An active UK company registered at Companies House, set up 38 years ago.
- Its website address was registered 28 years ago.
- It has a review page on [Trustpilot](https://uk.trustpilot.com/review/www.furniturevillage.co.uk).
- The postcode on its website matches its registered office at Companies House.
- No malware or phishing warnings found for its website.

### Be cautious

- A substantial number of independent reviews (157 on [SmartCustomer](https://www.smartcustomer.com/reviews/furniturevillage.co.uk) ), but it falls short with only 1.6 stars out of 5.
- Its website's security certificate is not signed by an authority browsers trust, so browsers warn visitors that the connection may not be secure.

### Not found

- Social presence information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Furniture Village offers great value furniture for the lounge, bedroom, dining room and kitchen with stores across the UK and a wide range available online.

— Furniture Village, in their own words

Where to find them

Places: 17 stores · busiest 12 of 16 towns below · 1 with no town given

- Guildford 1
- High Wycombe 1
- Leicester 1
- Romford 1

- Slough 1
- Hull 1
- Grays 1
- Chelmsford 1

- Hove 1
- Stevenage 1
- Ipswich 1
- Sheffield 1

About them

What makes them different: “Sign up and be the first to hear about exclusive offers, sale launches and more.”

Customer stories: [Customer reviews](https://www.furniturevillage.co.uk/customer-reviews.html)

What they sell

Promises: [20 year structural guarantee](https://www.furniturevillage.co.uk/20-year-guarantee.html)

Sources [OpenStreetMap](https://www.openstreetmap.org/copyright) [Its homepage](https://www.furniturevillage.co.uk/)

### How to check if furniturevillage.co.uk is legit

To check if furniturevillage.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about furniturevillage.co.uk; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details An active UK company registered at Companies House, set up 38 years ago

- Its registered office at Companies House is 258 Bath Road, Slough, Berkshire, SL1 4DX
- Its latest accounts at Companies House run to 30 June 2025
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK

Why we believe that: it is registered at Companies House, which is a registration for UK businesses, the site's structured data states its country, its terms are governed by the laws of England and Wales, its phone number starts +44, its postcode is a UK postcode

Which countries the company serves: UK

Why we believe that: its address ends .uk, £ prices on its homepage, its delivery page says it ships to the UK

Registration

Companies House registration: Registered as FURNITURE VILLAGE LIMITED

Data protection registration (ICO): Registered, number Z8971231

VAT number: GB785417105

Companies House register

Company found in official company register: Yes

Registered company name: FURNITURE VILLAGE LIMITED

Company status: active

Company age: 38 years

Registered address: 258 Bath Road, Slough, Berkshire, SL1 4DX

Accounts overdue: No

Confirmation statement overdue: No

Insolvency history: No

Registered office in dispute: No

Filing history consistent: Yes

ICO data-protection fee payer: Yes

Registered to do: 47599 Retail of furniture, lighting, and similar in specialised stores

Previous names: KITESHIELD PLC (20 Oct 1988 to 8 Dec 1988)

Company type: Private limited company

Size and borrowing

Accounts filed: Subsidiary accounts Its parent company guarantees it, so it files less.

Secured loans (charges): 0 No secured loans outstanding at Companies House.

From Wikipedia

Industry: retail

Founded: 1989

Sources [Companies House](https://find-and-update.company-information.service.gov.uk/company/02307708) [Wikipedia](https://en.wikipedia.org/wiki/Furniture_Village) [ICO register entry](https://ico.org.uk/ESDWebPages/Entry/Z8971231)

Domain registration Its website address was registered 28 years ago

Domain age: 28 years

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=furniturevillage.co.uk)

Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy

- Company contact email is available

HTTPS enabled: Yes

Contact phone number found: [+44 345 646 1701](tel:+443456461701)

Contact page found: Yes

Sources agreeing on postcode: 2

Hosting company: Vercara, LLC

What its pages say

Ways to contact them: [+44 345 646 1701](tel:+443456461701), [customermarketing@furniturevillage.co.uk](mailto:customermarketing@furniturevillage.co.uk)

In their own words: “It’s why we travel around the world looking for beautiful designs crafted by furniture makers who are just as obsessive about style and quality as we are. And why you’ll find our designs in real brick-and-mortar stores, so you can see what puts our furniture a cut above the rest for yourself. Just great quality furniture at genuinely good prices.”

Delivery cost: “FREE delivery online today only.”

Who you're buying from: “The registered office of Furniture Village Limited is: 258 Bath Road Slough Berkshire SL1 4DX Company registration number: 2307708 VAT registration number: 785 417 105”

Sources [Homepage](https://www.furniturevillage.co.uk/) [Contact page](https://www.furniturevillage.co.uk/help-and-advice/contact-us.html) [About page](https://www.furniturevillage.co.uk/about-us.html) [Returns page](https://www.furniturevillage.co.uk/help-and-advice/returns-and-cancellations.html) [Delivery page](https://www.furniturevillage.co.uk/premier-delivery.html) [Delivery in time for christmas](https://www.furniturevillage.co.uk/christmas/delivery-in-time-for-christmas/) [Terms page](https://www.furniturevillage.co.uk/customer-service/about-us/terms.html) [Privacy page](https://www.furniturevillage.co.uk/privacy-policy.html)

Search engines and AI Lets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by default Bingbot

AI training

All allowed

OpenAI: Allowed by default GPTBot

Anthropic: Allowed by default ClaudeBot

Google AI: Allowed by default Google-Extended

Apple AI: Allowed by default Applebot-Extended

Common Crawl: Allowed by default CCBot

Meta: Allowed by default meta-externalagent

ByteDance (TikTok): Allowed by default Bytespider

AI answers

All allowed

ChatGPT search: Allowed by default OAI-SearchBot

ChatGPT: Allowed by default ChatGPT-User

Claude search: Allowed by default Claude-SearchBot

Claude: Allowed by default Claude-User

Perplexity: Allowed by default PerplexityBot

Sources [robots.txt](https://www.furniturevillage.co.uk/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints Rated 1.6 stars out of 5 from 157 reviews on [SmartCustomer](https://www.smartcustomer.com/reviews/furniturevillage.co.uk)

Platform · Rating · Reviews

[Trustpilot](https://uk.trustpilot.com/review/www.furniturevillage.co.uk) · Unknown · Unknown

[SmartCustomer](https://www.smartcustomer.com/reviews/furniturevillage.co.uk) · 1.6 out of 5 stars · 157

Total · 1.7 out of 5 stars · 157

Visitor traffic Real people visited its website in 24 of the last 24 months

- Real people have visited its website since February 2021 or earlier
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 50,000 sites

First known user traffic: Feb 2021 or earlier

Months with real traffic, of the last 24: 24

Traffic pattern: sustained

Rank jump in the last 12 months: none

Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Where its visitors are

Share of people looking up furniturevillage.co.uk, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 Singapore 54.7%
- 2 United States 10.0%
- 3 United Kingdom 9.3%
- 4 Brazil 4.0%
- 5 France 2.0%
- 6 Malaysia 1.3%
- 7 Argentina 1.3%
- 8 Colombia 1.3%
- 9 Germany 1.3%
- 10 Ecuador 1.3%

Top 10 of 30 countries.

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/furniturevillage.co.uk)

Web history and authority The Internet Archive first saved a copy of its website 26 years ago

Website archive history: 26 years

Sources [First archived copy](https://web.archive.org/web/20000229/furniturevillage.co.uk)

Social presence We could not check how big its social media following is: the check ran out of time.

### What data this site collects about you

What its privacy policy says We found this business stores and uses your data

Says it does not sell your personal data.: “However, we do not sell or pass your data on to third parties for their marketing purposes.”

Collects where you are.: “This includes but is not limited to when and how you access our Website, products you searched or viewed, HTTP protocol elements, search terms, length of visits of pages, page interaction, your customer journey, device type and ID, HTTPs cookies, traffic data, location data, referring website, weblogs and other communication data.”

May check your details with credit or fraud-prevention agencies.: “We are working with third parties (including for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, customer review providers, live chat providers, credit reference agencies).”

Says you can ask it to delete your data.: “This is commonly referred to as the right to be forgotten.”

Source [Its privacy policy](https://www.furniturevillage.co.uk/privacy-policy.html)

Tracking tools on its homepage Google Analytics, Google Tag Manager and Google Ads

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Google Ads: Tracks what you do to show you Google adverts.

Uses OneTrust to ask which cookies you allow.

Source [Its homepage](https://furniturevillage.co.uk/)

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its website's security certificate is not signed by an authority browsers trust, so browsers warn visitors that the connection may not be secure

- Its email is protected: mail forged in its name is blocked

Email

MX records: Yes

SPF record: Yes

DKIM key: Yes

DMARC record: Yes

DMARC policy: reject

Certificate

Security certificate browsers warn about: not valid

Certificate issuer: not read

Hosting

Nameservers: pdns106.ultradns.biz
pdns106.ultradns.com
pdns106.ultradns.net
pdns106.ultradns.org

Address: 204.74.99.200

Sources [Its DNS records](https://dns.google/query?name=furniturevillage.co.uk&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source furniturevillage.co.uk's DNS records

Run furniturevillage.co.uk? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/furniturevillage.co.uk)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run furniturevillage.co.uk? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/furniturevillage.co.uk)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source furniturevillage.co.uk/robots.txt

Run furniturevillage.co.uk? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/furniturevillage.co.uk)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/furniturevillage.co.uk" title="See the full Truth Signal report on furniturevillage.co.uk"> <img src="https://truthsignal.com/business/furniturevillage.co.uk/badge.svg" alt="Truth Signal truth score for furniturevillage.co.uk" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=furniturevillage.co.uk). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/furniturevillage.co.uk%23change)

### Similar businesses

Other businesses in Furniture and related categories, those most like Furniture Village first.

[56 Ornate Home ornatehome.com Mixed](https://truthsignal.com/business/ornatehome.com) [68 DOWINX GAMING CHAIR dowinx.com Mixed](https://truthsignal.com/business/dowinx.com) [24 Hobomob hobomob.com Low](https://truthsignal.com/business/hobomob.com) [50 sedetalife.com sedetalife.com Mixed](https://truthsignal.com/business/sedetalife.com) [52 Iperbriko Specializes In Indoor And Outdoor Furniture. iperbriko.com Mixed](https://truthsignal.com/business/iperbriko.com) [69 High Fashion Home highfashionhome.com Mixed](https://truthsignal.com/business/highfashionhome.com)

## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 78, High: https://truthsignal.com/business/furniturevillage.co.uk/report/2026-11.md

## How the customers' Total rating is worked out

Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures:

(7 × 3.5 + 1.6 × 157 (SmartCustomer)) ÷ (7 + 157) = 1.7, to one decimal place

## Cite

Truth Signal, Furniture Village: truth score 78 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/furniturevillage.co.uk. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/furniturevillage.co.uk.json
