floorcity.com

Website

floorcity.com

FloorCity: Luxury Vinyl Plank Flooring, Commercial VCT Tile & LinoleumShop luxury vinyl plank flooring, commercial VCT tile, linoleum, and wall base at wholesale prices with fast nationwide shipping. Floor City supplies trusted brands like Armstrong, COREtec, Forbo, Mannington, Mohawk, Shaw, and Tarkett for residential and commercial installations.

UnclaimedChecked on 27 Oct 2026, 09:51

Own this business? See what is holding the score back.

Truth score

Truth score 72 out of 100, High truth signals. Customer satisfaction: mostly satisfied

72/ 100

High truth signals

Business details

Category: Flooring and carpets
Sells: Physical goods
Sells to: The public and businesses
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 24 years
Address: 5909 NE 109th Ave, Vancouver
Email address: info@floorcity.com
Phone number: +1 888-868-5002
Contact page: floorcity.com/policies/contact-information
Website: floorcity.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot137 reviews4

Total1374.0

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is floorcity.com legit and trustworthy? Truth score 72 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

floorcity.com's website address was registered 24 years ago, and is locked against transfer to someone else. Customers have left 137 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

Its website address was registered 24 years ago.
Good independent reputation · 137 reviews on Trustpilot, rated 4.0 stars out of 5.
No malware or phishing warnings found for its website.

Not found

Web history and authority information was not found from our checks.

What they offer

Shop luxury vinyl plank flooring, commercial VCT tile, linoleum, and wall base at wholesale prices with fast nationwide shipping. Floor City supplies trusted brands like Armstrong, COREtec, Forbo, Mannington, Mohawk, Shaw, and Tarkett for residential and commercial installations.

— FloorCity, in their own words

Where to find them

Places: Vancouver
Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday 09:00 to 17:00

Getting help

FloorCity offers support and help through their help page, which can be found in the sources below.

Customer stories: 8,000+ Reviews

SourcesIts homepage FAQs 8,000+ Reviews

How to check if floorcity.com is legit

To check if floorcity.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about floorcity.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its terms are governed by the laws of Washington, its phone number starts +1, its postcode is a US zip code
Which countries the company serves: US
Why we believe that: its delivery page says it ships to the US

Domain registrationIts website address was registered 24 years ago

Its website address is locked against being transferred to someone else

Domain age: 24 years
Domain transfer lock enabled: Yes

Website detailsWe read 5 of its pages: contact, returns, delivery, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +1 888-868-5002
Contact page found: Contact page

What its pages say

Quoted word for word from floorcity.com.

Do returns cost anything: “If the supplier approves the return, your refunded credit will be subject to a 35% restocking fee (or a minimum of $75), outbound shipping cost (if applicable), and return shipping cost (if applicable). d.” Returns page
Faulty or damaged items: “In most cases, even damaged products will need to be returned prior to refund or replacement. e.” Returns page
Delivery cost: “Before we place your order, Floor City will estimate shipping cost and delivery arrival dates for you based on the availability of your items and the method of delivery.” Delivery page

SourcesHomepage Returns page Privacy page Claims and returns Delivery page Terms page Contact page

Reputation and track record

Customer reviewsRated 4.0 stars out of 5 from 137 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4 out of 5	137
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier

Monthly visitor data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history and authoritynothing known

nothing recorded

Social presenceIt is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 3,863 followers on Facebook

Its YouTube channel has 26 subscribers and 0 videos

Platform	Profile	Audience
Facebook	Profile	3,863 followers
Instagram	Profile	1,136 followers
X	Profile	Unknown
LinkedIn	Not found
YouTube	Profile	26 subscribers
TikTok	Profile	95 followers

Social platforms with discovered profiles: facebook, instagram, tiktok, x, youtube
Social follower counts: 5,120 followers in total
YouTube channel: 0 videos, 26 subscribers, last upload: Unknown

What data this site collects about you

Tracking tools on its homepageGoogle Analytics, Google Tag Manager, Google Ads, Microsoft Advertising and Microsoft Clarity

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.
Google Tag Manager: Loads other tracking tools, which may not be listed here.
Google Ads: Tracks what you do to show you Google adverts.
Microsoft Advertising: Tells Microsoft what you do on its site, for Bing adverts.
Microsoft Clarity: Records how you move, scroll and click on the page.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.