fix.com

Website

fix.com

Fix.com | Your Source for Genuine Parts & DIY Repair HelpFix.com is a one-stop source for fixing products in and around your home. Millions of quality OEM replacement parts, repair videos, instructions, and same-day shipping available!

youtube.com

How to Clean and Maintain Your Dehumidifier | FIX.comThe latest video on its YouTube channel

UnclaimedChecked on 26 Oct 2026, 14:10

Own this business? See what is holding the score back.

Truth score

Truth score 74 out of 100, High truth signals. Customer satisfaction: mixed

74/ 100

High truth signals

Business details

Category: Home appliances
Sells: Physical goods
Sells to: The public
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 31 years
Address: 1200 Greenbriar Drive, Addison, IL 60101
Email address: customerservice@fix.com
Phone number: +1 855-343-0068
Contact page: fix.com/contact/
Website: fix.com
Social media

Customer reviews

SiteReviewsRating

SmartCustomer203 reviews3.6

Total2033.6

Customer satisfactionMixedFrom independent reviews, weighed by their number

Is this your business? Get the code to show this score on your website

Claim this page to show the business controls fix.com. Claim this page

<a href="https://truthsignal.com/business/fix.com"
   title="See the full Truth Signal report on fix.com">
  <img src="https://truthsignal.com/business/fix.com/badge.svg"
       alt="Truth Signal truth score for fix.com"
       width="210" height="56" style="border:0"
       loading="lazy" decoding="async">
</a>

Summary

Is fix.com legit and trustworthy? Truth score 74 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

fix.com's website address was registered 31 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

Its website address was registered 31 years ago.
It has a review page on Trustpilot.
No malware or phishing warnings found for its website.

Not found

Web history and authority information was not found from our checks.

What they offer

Fix.com is a one-stop source for fixing products in and around your home. Millions of quality OEM replacement parts, repair videos, instructions, and same-day shipping available!

— Fix.com, in their own words

Getting help

Fix.com offers support and help through their help page, which can be found in the sources below.

SourcesIts homepage Repair Help

Latest YouTube video

Correct as of 26 Oct 2026, 14:10

How to check if fix.com is legit

To check if fix.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about fix.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its terms are governed by the laws of Delaware, its phone number starts +1, its postcode is a US zip code

Domain registrationIts website address was registered 31 years ago

Its website address is locked against being transferred to someone else

Domain age: 31 years
Domain transfer lock enabled: Yes

Website detailsWe read 4 of its pages: contact, about, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +1 855-343-0068
Contact page found: Contact page

What its pages say

Quoted word for word from fix.com.

In their own words: “From your lawnmower to your coffeemaker, we provide quality repair parts to make your repair quick and easy. We aim to empower you to do simple DIY repairs yourself in order to save time and money. To make the process hassle-free and fun, we provide help every step of the way in the form of repair tips, articles, and videos.” About page

SourcesHomepage Contact page About page Terms page Privacy page

Reputation and track record

Customer reviewsIt has a review page on Trustpilot

Platform	Rating	Reviews
Trustpilot	Unknown	Unknown
SmartCustomer	3.6 out of 5	203
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier
It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Web history and authoritynothing known

nothing recorded

Social presenceIt is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 90,200 subscribers on YouTube

Its YouTube channel has 90,200 subscribers and 3283 videos, the latest uploaded on 29 Sep 2023

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Profile	Unknown
X	Profile	Unknown
LinkedIn	Not found
YouTube	Profile	90,200 subscribers
TikTok	Profile	55,000 followers

Social platforms with discovered profiles: facebook, instagram, tiktok, x, youtube
Social follower counts: 145,200 followers in total
YouTube channel: 3,283 videos, 90,200 subscribers, last upload 29 Sep 2023

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Says it does not sell your personal data.: “For purposes of the CCPA and CPRA, we do not sell Personal Information for monetary compensation.”
Collects where you are.: “Your IP address and general geographic location data.”
May make automated decisions or build a profile about you.: “Profiling or certain automated processing activities in furtherance of decisions that produce legal or similarly significant effects.”
Says you can ask it to delete your data.: “Right to Delete: You may request to delete the personal information we have collected about you.”
Has a data protection officer you can contact.: “You may contact our Data Protection Officer through the contact information below.”privacy@fix.com

SourceIts privacy policy

Tracking tools on its homepageGoogle Tag Manager, Meta Pixel, Pinterest Tag, Microsoft Advertising and Klaviyo

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.
Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts.
Pinterest Tag: Tells Pinterest what you do on its site, for adverts.
Microsoft Advertising: Tells Microsoft what you do on its site, for Bing adverts.
Klaviyo: Tracks what you look at, for its marketing emails.

Uses OneTrust to ask which cookies you allow.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.