# Fix.com (fix.com)

Is fix.com legit and trustworthy? Truth score 74 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

- Truth score: 74 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mixed, from SmartCustomer 3.6 · 203 reviews; average 3.6
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Home appliances
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 31 years
- Address: 1200 Greenbriar Drive, Addison, IL 60101
- Email address: customerservice@fix.com
- Phone number: +1 855-343-0068
- Contact page: https://fix.com/contact/
- Website: https://fix.com/
- Social media: Facebook https://www.facebook.com/FixDotCom/, Instagram https://www.instagram.com/FixDotCom/, TikTok https://www.tiktok.com/@fixdotcom, YouTube https://www.youtube.com/user/FixDotCom
- Latest YouTube video: How to Clean and Maintain Your Dehumidifier | FIX.com https://www.youtube.com/watch?v=JKqdCfbbBOE

## Summary

fix.com's website address was registered 31 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: shipping page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- Its website address was registered 31 years ago (source: rdap)
- It has a review page on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)

## How to check if fix.com is legit

To check if fix.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about fix.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US (For information)
- Who they are: Domain registration: Its website address was registered 31 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://fix.com/contact/), about (https://fix.com/about-us/), terms (https://fix.com/terms-of-use/), privacy (https://fix.com/privacy-policy/)
- Reputation and track record: Customer reviews: It has a review page on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 90,200 subscribers on YouTube (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from fix.com's own pages.

- In their own words: “From your lawnmower to your coffeemaker, we provide quality repair parts to make your repair quick and easy. We aim to empower you to do simple DIY repairs yourself in order to save time and money. To make the process hassle-free and fun, we provide help every step of the way in the form of repair tips, articles, and videos.” (https://www.fix.com/about-us/)

## Cite

Truth Signal, Fix.com: truth score 74 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/fix.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/fix.com