Truth score 85 out of 100, High truth signals. Customer satisfaction: mostly satisfied

85/ 100

Truth score

High truth signals

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

Trustpilot204,000 reviews4.4

SmartCustomer14,429 reviews3.0

Reviews.io2,907 reviews1.97

BBB2,532 of 11,422 resolvedB

fashionnova.com

Unclaimed

Rating: 4.4 ⭐⭐⭐⭐ on Trustpilot3.0 ⭐⭐⭐ on SmartCustomer1.97 ⭐⭐ on Reviews.io
Reviews: 221,336 reviews
Years in business: 20 years
Address: 6600 Topanga Canyon Blvd, Los Angeles
Email address: Not found
Phone number: +1 818-347-6500
Contact page: Not found
Website: fashionnova.com

fashionnova.com

Fashion Novafashionnova.com

Fashion Nova | Trendy Clothes for Women, Men & Plus SizesTrend-first fashion for every body. Shop Fashion Nova for dresses, jeans, matching sets & more for women, men, plus size, and kids. Free shipping available.

Checked on 11 Oct 2026, 19:04

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Summary

Get Markdown

Is fashionnova.com legit and trustworthy? Truth score 85 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 20 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). Customers have left 204,000 reviews on Trustpilot, averaging 4.4 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2,907 reviews on Reviews.io average only 1.97 stars out of 5. We could not find an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
Its website address was registered 20 years ago.
It is among the 10,000 most-visited sites on the internet (Cloudflare Radar).
Excellent independent reputation · 204,000 reviews on Trustpilot, rated 4.4 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A large number of independent reviews (2,907 on Reviews.io), but it falls short with only 1.97 stars out of 5.

Not found

Email address information was not found from our checks.

How to check if fashionnova.com is legit

1 be cautious · 7 clear · 2 for information

To check if fashionnova.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about fashionnova.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the UK and the US; founded in 2006 (Wikipedia) · BBB rating BFor information

The Better Business Bureau rates it B, and does not accredit it; 2,532 of its 11,422 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
Which countries the company serves: UK, US
Why we believe that: $ prices on its homepage, its delivery page says it ships to the US, its delivery page says it ships to the UK

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: B
BBB accredited: No
BBB complaints closed in three years: 11,422
BBB complaints closed in twelve months: 5,757
BBB complaints resolved to the customer's satisfaction: 2,532
BBB complaint types: Delivery Issues: 4,086, Product Issues: 3,132, Service or Repair Issues: 3,060, Sales and Advertising Issues: 612, Customer Service Issues: 294, Order Issues: 203, Billing Issues: 35
BBB customer reviews: 1,269
BBB reasons for rating: 11,422 complaint(s) filed against business
BBB business started: 25 Nov 2006
BBB file opened: 16 Jul 2014

From Wikipedia

Type (Wikipedia): Store
Industry: Retail
Founded: 2006; 20 years ago
Area served: Worldwide
Employees: 600

SourcesBBB profile Wikipedia

Domain registrationIts website address was registered 20 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 20 years
Domain transfer lock enabled: Yes

Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacyClear

Company contact phone number is available

Pages foundContact About Returns Delivery Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Not found
Contact phone number found: +1 818-347-6500

What its pages say

Quoted word for word from fashionnova.com.

In their own words: “Fashion Nova is more than just a brand, we are a global movement. From LA roots to worldwide influence, we deliver the season's hottest looks faster than anyone else. Millions trust us for style that's bold, accessible, and always ahead of the curve.” About page
How long you have to return: “You have 30 days from the date of delivery to return your item.” Returns page
Faulty or damaged items: “Damaged, defective, or incorrect items must be reported within 14 days of delivery.” Returns page
Delivery cost: “Oversize orders are excluded from any and all shipping-related promotional offers (e.g., Free 1-Day Shipping, Free Standard Shipping on orders over $75).” Delivery page

SourcesHomepage About page Terms page Delivery page About us Contact page Returns page Privacy page Shipping options Promo terms and conditions

Reputation and track record

Customer reviewsTrustpilot 4.4 stars from 204,000 reviews · SmartCustomer 3.0 stars from 14,429 reviews · Reviews.io 1.97 stars from 2,907 reviewsBe cautious

Rated 3.0 stars out of 5 from 14,429 reviews on SmartCustomer
Rated 4.4 stars out of 5 from 204,000 reviews on Trustpilot
Rated 1.97 stars out of 5 from 2,907 reviews on Reviews.io

Platform	Rating	Reviews
Trustpilot	4.4 out of 5	204,000
SmartCustomer	3.0 out of 5	14,429
G2	Not found
Capterra	Not found
Reviews.io	1.97 out of 5	2,907
Feefo	Not found

Independent review platforms: 3
Reviews.io rating: 1.97 out of 5
Reviews.io review count: 2,907
SmartCustomer rating: 3.0 out of 5
SmartCustomer review count: 14,429
Trustpilot rating: 4.4 out of 5
Trustpilot review count: 204,000

Visitor trafficIt is among the 10,000 most-visited sites on the internet (Cloudflare Radar)For information

Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
Real people have visited its website since February 2021 or earlier

Google Chrome usage data

Popularity among Chrome users: top 10,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 10,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 22 years agoClear

Website archive history: 22 years
Wikipedia page: yes

SourcesWikipedia

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 4,900,000 followers on TikTokClear

Its YouTube channel has 282,000 subscribers and 1848 videos, the latest uploaded 25 days ago

Platform	Profile	Audience
Facebook	Profile	3,834,226 followers
Instagram	Profile	Unknown
X	Profile	170,100 followers
LinkedIn	Profile	42,001 followers
YouTube	Profile	282,000 subscribers
TikTok	Profile	4,900,000 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 9,228,327 followers in total
YouTube channel: 1,848 videos, 282,000 subscribers, last upload 25 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear