familytreedna.com
Website
DNA Testing for Ancestry & Genealogy - FamilyTreeDNADiscover your DNA story and unlock the secrets of your ancestry and genealogy with our autosomal DNA, Y-DNA and mtDNA tests.
DNA Testing for Ancestry & Genealogy - FamilyTreeDNADiscover your DNA story and unlock the secrets of your ancestry and genealogy with our autosomal DNA, Y-DNA and mtDNA tests.
Own this business? See what is holding the score back.
Truth score
Business details
- Founded
- 2000
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 26 years
- Address
- Not foundNo address found using the trading company name
- Email address
- help
@familytreedna.com - Phone number
- +1 713-868-1438
- Contact page
- familytreedna.com/
contact - Website
- familytreedna.com
- Social media
- Not found
Customer reviews
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title="See the full Truth Signal report on familytreedna.com">
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</a>Summary
Is familytreedna.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: no rating found yet.
We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 26 years ago, and is locked against transfer to someone else. It has 268 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 2 reviews on SmartCustomer average only 1.8 stars out of 5. We could not find social media profiles or an address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 4 of its pages · contact, about, terms and privacy.
- Its website address was registered 26 years ago.
- 268 reviews on Trustpilot.
- No malware or phishing warnings found for its website.
Be cautious
- A low number of independent reviews (2 on SmartCustomer), but it falls short with only 1.8 stars out of 5.
Not found
- Social presence information was not found from our checks.
- Address information was not found from our checks.
Our technical team has been informed.
What they offer
Discover your DNA story and unlock the secrets of your ancestry and genealogy with our autosomal DNA, Y-DNA and mtDNA tests.
- What makes them different
- “As the only company to offer three separate DNA databases—autosomal DNA (Family Finder), mtDNA, and Y-DNA—FamilyTreeDNA is the only place to find the missing connections in your family and break down brick walls.” Its homepage
Familytreedna offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Read more stories
How to check if familytreedna.com is legit
To check if familytreedna.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about familytreedna.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the US; founded in 2000 (Wikipedia)
- Where the company is based
- US
- Why we believe that
- its phone number starts +1
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage
- Type (Wikipedia)
- privately held company
- Industry
- genetic testing
- Founded
- 2000
- Area served
- worldwide
Domain registrationIts website address was registered 26 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 26 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: contact, about, terms and privacy
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 713-868-1438
- Contact page found
- Contact page
Quoted word for word from familytreedna.com.
- In their own words
- “This autumn, explore new family connections with Family Finder, mtDNA, and Y-DNA testing. Save on Family Finder, mtDNA and Y-DNA tests, built to uncover family connections across every line. Compare Family Finder, Y-DNA, and mtDNA to see what each can reveal about your story.” About page
Reputation and track record
Customer reviews268 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 268 |
| SmartCustomer | 1.8 out of 5 | 2 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 100,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
Social presence
| Platform | Profile | Audience |
|---|---|---|
| Not checked | ||
| Not checked | ||
| X | Not checked | |
| Not checked | ||
| YouTube | Not checked | |
| TikTok | Not checked |
What data this site collects about you
Tracking tools on its homepageGoogle Tag Manager
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
Uses CookieYes to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- GoDaddy.com, Inc.
- Certificate type
- DV
- Certificate expires
- 22 Feb 2027
- Nameservers
- ns-1119.awsdns-11.org
ns-1987.awsdns-56.co.uk
ns-246.awsdns-30.com
ns-667.awsdns-19.net - Address
- 66.249.108.80