Truth score 85 out of 100, High truth signals. Customer satisfaction: mostly satisfied

85/ 100

Truth score

High truth signals

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

Trustpilot49,068 reviews4.0

SmartCustomer6,723 reviews3.0

Reviews.io22,723 reviews4.0

BBB74 of 341 resolvedB-

ezcontacts.com

Unclaimed

Rating: 4.0 ⭐⭐⭐⭐ on Trustpilot4.0 ⭐⭐⭐⭐ on Reviews.io3.0 ⭐⭐⭐ on SmartCustomer
Reviews: 78,514 reviews
Years in business: 24 years
Address: Not foundNo address found using the trading company name
Email address: help@ezcontacts.com
Phone number: +1 800-217-2020
Contact page: ezcontacts.com/contact-lenses
Website: ezcontacts.com

ezcontacts.com

Ezcontacts.comezcontacts.com

The #1 Trusted Source for Contact Lenses and Designer EyewearHuge selection of contacts, prescription glasses & sunglasses from top brands. Shop unbeatable prices with fast, hassle-free ordering

Checked on 9 Oct 2026, 17:04

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Summary

Get Markdown

Is ezcontacts.com legit and trustworthy? Truth score 85 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 24 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X), with its largest audience of 29,412 followers on Facebook. Customers have left 49,068 reviews on Trustpilot, averaging 4.0 stars out of 5. Customers have left 22,723 reviews on Reviews.io, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find an address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
Its website address was registered 24 years ago.
It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 29,412 followers on Facebook.
Excellent independent reputation · 49,068 reviews on Trustpilot, rated 4.0 stars out of 5.
Excellent independent reputation · 22,723 reviews on Reviews.io, rated 4.0 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.

Not found

Address information was not found from our checks.

How to check if ezcontacts.com is legit

8 clear · 2 for information

To check if ezcontacts.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ezcontacts.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves Canada and the US · BBB rating B-For information

The Better Business Bureau rates it B-, and does not accredit it; 74 of its 341 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: its phone number starts +1, its Better Business Bureau profile is a US listing
Which countries the company serves: Canada, US
Why we believe that: its delivery page says it ships to the US, its delivery page says it ships to Canada

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: B-
BBB accredited: No
BBB complaints closed in three years: 341
BBB complaints closed in twelve months: 128
BBB complaints resolved to the customer's satisfaction: 74
BBB complaint types: Delivery Issues: 133, Product Issues: 86, Service or Repair Issues: 82, Sales and Advertising Issues: 20, Order Issues: 11, Customer Service Issues: 9
BBB customer reviews: 279
BBB reasons for rating: 341 complaint(s) filed against business, 2 complaint(s) filed against business that were not resolved
BBB business started: 8 Nov 2005
BBB file opened: 26 Jan 2009

SourcesBBB profile

Domain registrationIts website address was registered 24 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 24 years
Domain transfer lock enabled: Yes

Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacyClear

Company contact email is available
Company contact phone number is available

Pages foundContact About Returns Delivery Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: +1 800-217-2020

What its pages say

Quoted word for word from ezcontacts.com.

In their own words: “Orders will ship via USPS Standard (5-7 days). You can still choose to expedite your order by upgrading to any of the other express shipping options. Offer valid for orders shipping to a U.S. address only. * Orders with special promotion pricing may not be eligible for the free shipping offer.” About page
How long you have to return: “Return Policy Returns are accepted within 30 days of delivery.” Returns page
Delivery cost: “For a limited time, EzContacts.com is offering free shipping on all orders with no minimum to spend!” Delivery page

SourcesHomepage About page Contact page Privacy page Terms page Returns page Delivery page

Reputation and track record

Customer reviewsTrustpilot 4.0 stars from 49,068 reviews · SmartCustomer 3.0 stars from 6,723 reviews · Reviews.io 4.0 stars from 22,723 reviewsClear

Rated 4.0 stars out of 5 from 22,723 reviews on Reviews.io
Rated 3.0 stars out of 5 from 6,723 reviews on SmartCustomer
Rated 4.0 stars out of 5 from 49,068 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4.0 out of 5	49,068
SmartCustomer	3.0 out of 5	6,723
G2	Not found
Capterra	Not found
Reviews.io	4.0 out of 5	22,723
Feefo	Not found

Independent review platforms: 3
Reviews.io rating: 4.0 out of 5
Reviews.io review count: 22,723
SmartCustomer rating: 3.0 out of 5
SmartCustomer review count: 6,723
Trustpilot rating: 4.0 out of 5
Trustpilot review count: 49,068

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 100,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 100,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear

Website archive history: 25 years
Wikipedia page: no

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 29,412 followers on FacebookClear

Platform	Profile	Audience
Facebook	Profile	29,412 followers
Instagram	Profile	15,000 followers
X	Profile	Unknown
LinkedIn	Profile	203 followers
YouTube	Not found
TikTok	Profile	3,317 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x
Social follower counts: 47,932 followers in total

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear