ernestjones.co.uk

Website

ernestjones.co.uk

Ernest Jones | Jewellers Since 1949 - Diamond & Watch Specialist - Ernest JonesEstablished for 70 years, Ernest Jones is one of Britain's finest purveyors of diamond jewellery and watches. Browse our collection today.

Checked on 13 Nov 2026, 00:07Unclaimed

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Truth score

Truth score 73 out of 100, High truth signals. Customer satisfaction: insufficient evidence

73/ 100

High truth signals

Business details

Category: Jewellery and watches
Years in business: 27 years
Founded: 1949
Owned by: Signet Jewelers Limited
Places to visit: 20 storesCardiff, London, Newcastle upon Tyne, Braintree, Northampton and more
Sells: Physical goods
Sells to: The public
Kind of seller: Sells its own goods or services
Domain age: 28 years
Address: Hunters Road, Hockley, Birmingham, B19 1DS, England
Email address: customer.services@ernestjones.co.uk
Phone number: +44 800 458 1066
Contact page: ernestjones.co.uk/customer-service/contact-us
Website: ernestjones.co.uk
Social media: Not found

Do the sources agree?

Address: Hunters Road, Hockley, Birmingham, B19 1DS, England Its website agrees Companies House agrees OpenStreetMap not found Web Data Commons not found
Company name: SIGNET TRADING LIMITED Companies House agrees Its website differs
Sources give different names · Its website has Ernest Jones
Email address: [email protected] Its website agrees OpenStreetMap agrees Web Data Commons not found

Customer reviews, accreditations and complaints

No reviews we could readWe looked on SmartCustomer, G2, Capterra, Reviews.io, Feefo, Trustindex, ComplaintsBoard and ConsumerAffairs

Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfactionInsufficient evidence· No reviews found

App experienceInsufficient evidence· No app ratings found

Summary

Is ernestjones.co.uk legit and trustworthy? Truth score 73 out of 100, high truth signals: 8 public checks clear, 1 not found, 1 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: insufficient evidence.

ernestjones.co.uk is run by Signet Trading Limited, part of Signet Jewelers Limited, an active UK company registered at Companies House 27 years ago, and was founded in 1949. Its website address was registered 28 years ago, and is locked against transfer to someone else. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find social media profiles or a customer rating.

Positives

An active UK company registered at Companies House, set up 27 years ago.
Its website address was registered 28 years ago.
The postcode on its website matches its registered office at Companies House.
No malware or phishing warnings found for its website.

Not found

Social presence information was not found from our checks.
Reviews information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

What they offer

Established for 70 years, Ernest Jones is one of Britain's finest purveyors of diamond jewellery and watches. Browse our collection today.

— Ernest Jones, in their own words

Where to find them

Places: 20 stores · busiest 12 of 16 towns below · 4 with no town given

Cardiff1
London1
Newcastle upon Tyne1
Braintree1

Northampton1
High Wycombe1
Greenhithe1
Grays1

Dundee1
Exeter1
Manchester1
Leamington Spa1

What they sell

Promises: Promise Ring vs Engagement Ring

SourcesOpenStreetMap Its homepage

How to check if ernestjones.co.uk is legit

To check if ernestjones.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ernestjones.co.uk; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsAn active UK company registered at Companies House, set up 27 years ago

Its registered office at Companies House is Hunters Road, Hockley, Birmingham, B19 1DS, England
Its latest accounts at Companies House run to 31 January 2026
It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK
Why we believe that: it is registered at Companies House, which is a registration for UK businesses, the site's structured data states its country, its legal pages give an address in England and Wales, its terms are governed by the laws of England, its phone number starts +44, its postcode is a UK postcode, Wikipedia gives its headquarters as United Kingdom
Which countries the company serves: UK
Why we believe that: its address ends .uk, £ prices on its homepage

Registration

Companies House registration: Registered as SIGNET TRADING LIMITED
Data protection registration (ICO): Registered, number Z7503579
VAT number: Not found

Companies House register

Company found in official company register: Yes
Registered company name: SIGNET TRADING LIMITEDShared by H.Samuel
Company status: active
Company age: 27 years
Registered address: Hunters Road, Hockley, Birmingham, B19 1DS, England
Accounts overdue: No
Confirmation statement overdue: No
Insolvency history: No
Registered office in dispute: No
Filing history consistent: Yes
ICO data-protection fee payer: Yes
Registered to do: 82990 Other business support service activities n.e.c.
Previous names: SIGNET UK TRADING LIMITED (17 Jun 1999 to 29 Jul 1999)
SIGNET UK JEWELLERY LIMITED (12 May 1999 to 17 Jun 1999)
Company type: Private limited company

Size and borrowing

Accounts filed: Group accountsAccounts for a parent company and the companies it owns.
Secured loans (charges): 0No secured loans outstanding at Companies House.

From Wikipedia

Industry: retail
Parent company: Signet Jewelers Limited
Founded: 1949

SourcesCompanies House Wikipedia ICO register entry

Domain registrationIts website address was registered 28 years ago

Its website address is locked against being transferred to someone else

Domain age: 28 years
Domain transfer lock enabled: Yes

SourcesICANN Lookup

Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy

Company contact email is available

HTTPS enabled: Yes
Contact phone number found: +44 800 458 1066
Contact page found: Yes
Sources agreeing on postcode: 2
Hosting company: Amazon Technologies Inc.

What its pages say

In their own words: “It began in 1949, with a single door opening onto the bustle of London’s Oxford Street. Ernest and Stella Weinstein didn’t simply set out to sell jewellery; they sought to bring the prestige of a West End atelier to a wider world. They believed that the brilliance of a finely cut diamond and the precision of a Swiss timepiece should not be reserved for the few, but celebrated by many.”
How long you have to return: “This is the quickest way to return items (must be returned within 30 days).”
Do returns cost anything: “You can return items purchased online to us by post free of charge within 30 days and you will be refunded with the payment method you used to place the order.”
Delivery cost: “Our delivery charges are based on the total value of your order.”
Who you're buying from: “Registered office: Hunters Rd, Hockley, Birmingham B19 1DS.”

SourcesHomepage Contact page About page Returns page Delivery page Terms page Privacy page Privacy page

Search engines and AILets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by defaultGooglebot
Bing: Allowed by defaultBingbot

AI training

All allowed

OpenAI: Allowed by defaultGPTBot
Anthropic: Allowed by defaultClaudeBot
Google AI: Allowed by defaultGoogle-Extended
Apple AI: Allowed by defaultApplebot-Extended
Common Crawl: Allowed by defaultCCBot
Meta: Allowed by defaultmeta-externalagent
ByteDance (TikTok): Allowed by defaultBytespider

AI answers

All allowed

ChatGPT search: Allowed by defaultOAI-SearchBot
ChatGPT: Allowed by defaultChatGPT-User
Claude search: Allowed by defaultClaude-SearchBot
Claude: Allowed by defaultClaude-User
Perplexity: Allowed by defaultPerplexityBot

Sourcesrobots.txt

Reputation and track record

Customer reviews, accreditations and complaintsIt has a review page on Trustpilot

Platform	Rating	Reviews
Trustpilot	Unknown	Unknown

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier
It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 200,000 sites

Where its visitors are

Share of people looking up ernestjones.co.uk, by country, over the last 2 days.

Over 50%
5 to 50%
1 to 5%
0.2 to 1%
Under 0.2%
None seen

1United Kingdom73.8%
2United States11.9%
3Austria2.4%
4Brazil2.4%
5Spain2.4%
6Hong Kong2.4%
7Ireland2.4%
8Singapore2.4%

SourcesChrome UX Report Cloudflare Radar

Web history and authorityThe Internet Archive first saved a copy of its website 27 years ago

Website archive history: 27 years

SourcesFirst archived copy

Social presenceWe could not check how big its social media following is: the check ran out of time.

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Collects where you are.: “We may also collect information about the location of the mobile device or tablet used to access the Website (“Location Data”).”
May send your data to other countries.: “We may transfer your personal information within and outside the United Kingdom and European Economic Area.”
Has a data protection officer you can contact.: “We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this privacy policy.”dataprivacyuk@signetjewelers.com

SourceIts privacy policy

Tracking tools on its homepageGoogle Tag Manager and Meta Pixel

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.
Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts.

SourceIts homepage

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

SourcesGoogle Web Risk

Data breach historyNo known data breach involving the company

Known data breaches found: 0

SourcesHave I Been Pwned

Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked

Its email identifies its real senders, but mail forged in its name is not blocked

MX records: Yes
SPF record: Yes
DKIM key: Yes
DMARC record: Yes
DMARC policy: none

Certificate

Security certificate browsers warn about: No
Certificate issuer: DigiCert Inc
Certificate type: DV
Certificate expires: 22 Apr 2027

Hosting

Nameservers: ns1.netnames.net
ns2.netnames.net
ns5.netnames.net
ns6.netnames.net
Address: 18.135.107.15
3.11.129.83

SourcesIts DNS records

Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS recordNot added yet+3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.
When we check: On every check. The points stay only while the record is there.
Points: 0 of 3 added

Sourceernestjones.co.uk's DNS records

Run ernestjones.co.uk? Add the record and 3 points are added to its truth score.Prove you run this website

Email at its own domainNot added yet+1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.
When we check: When the address is confirmed. It counts from then on.
Points: 0 of 1 added

SourceTruth Signal's own records

Run ernestjones.co.uk? Confirm an email address at the domain and 1 point is added to its truth score.Prove you run this website

Lets our checker read itNot added yet+1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
When we check: On every check. The point stays only while the file allows it.
Points: 0 of 1 added

Sourceernestjones.co.uk/robots.txt

Run ernestjones.co.uk? Let our checker read the whole website and 1 point is added to its truth score.Prove you run this website

Points added to its truth score0 of 5

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