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- Ernest Jones

# ernestjones.co.uk

Markdown: [Snapshot](https://truthsignal.com/business/ernestjones.co.uk/snapshot.md) [Full report](https://truthsignal.com/business/ernestjones.co.uk/report.md)

## Website

ernestjones.co.uk

Ernest Jones | Jewellers Since 1949 - Diamond & Watch Specialist - Ernest Jones Established for 70 years, Ernest Jones is one of Britain's finest purveyors of diamond jewellery and watches. Browse our collection today.

Checked on 13 Nov 2026, 00:07 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 73 out of 100, High truth signals. Customer satisfaction: insufficient evidence

73 / 100

High truth signals

## Business details

Category: Jewellery and watches

Years in business: 27 years

Founded: 1949

Owned by: Signet Jewelers Limited

Places to visit: 20 stores Cardiff, London, Newcastle upon Tyne, Braintree, Northampton and more

Sells: Physical goods

Sells to: The public

Kind of seller: Sells its own goods or services

Domain age: 28 years

Address: [Hunters Road, Hockley, Birmingham, B19 1DS, England](https://www.google.com/maps/search/?api=1&query=Hunters%20Road%2C%20Hockley%2C%20Birmingham%2C%20B19%201DS%2C%20England)

Email address: customer.services@ernestjones.co.uk

Phone number: [+44 800 458 1066](tel:+44%20800%20458%201066)

Contact page: [ernestjones.co.uk/customer-service/contact-us](https://ernestjones.co.uk/customer-service/contact-us)

Website: [ernestjones.co.uk](https://ernestjones.co.uk/?utm_source=truthsignal.com&utm_medium=referral)

Social media: Not found

## Do the sources agree?

Address: Hunters Road, Hockley, Birmingham, B19 1DS, England Its website agrees Companies House agrees OpenStreetMap not found Web Data Commons not found

Company name: SIGNET TRADING LIMITED Companies House agrees Its website differs

Sources give different names · Its website has Ernest Jones

Email address: customer.services@ernestjones.co.uk Its website agrees OpenStreetMap agrees Web Data Commons not found

## Customer reviews, accreditations and complaints

No reviews we could read We looked on SmartCustomer, G2, Capterra, Reviews.io, Feefo, Trustindex, ComplaintsBoard and ConsumerAffairs

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/www.ernestjones.co.uk), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfaction Insufficient evidence · No reviews found

App experience Insufficient evidence · No app ratings found

## Summary

Is ernestjones.co.uk legit and trustworthy? Truth score 73 out of 100, high truth signals: 8 public checks clear, 1 not found, 1 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: insufficient evidence.

ernestjones.co.uk is run by Signet Trading Limited, part of Signet Jewelers Limited, an active UK company registered at Companies House 27 years ago, and was founded in 1949. Its website address was registered 28 years ago, and is locked against transfer to someone else. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find social media profiles or a customer rating.

### Positives

- An active UK company registered at Companies House, set up 27 years ago.
- Its website address was registered 28 years ago.
- The postcode on its website matches its registered office at Companies House.
- No malware or phishing warnings found for its website.

### Not found

- Social presence information was not found from our checks.
- Reviews information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Established for 70 years, Ernest Jones is one of Britain's finest purveyors of diamond jewellery and watches. Browse our collection today.

— Ernest Jones, in their own words

Where to find them

Places: 20 stores · busiest 12 of 16 towns below · 4 with no town given

- Cardiff 1
- London 1
- Newcastle upon Tyne 1
- Braintree 1

- Northampton 1
- High Wycombe 1
- Greenhithe 1
- Grays 1

- Dundee 1
- Exeter 1
- Manchester 1
- Leamington Spa 1

What they sell

Promises: [Promise Ring vs Engagement Ring](https://www.ernestjones.co.uk/blog/promise-ring-vs-engagement-ring)

Sources [OpenStreetMap](https://www.openstreetmap.org/copyright) [Its homepage](https://www.ernestjones.co.uk/)

### How to check if ernestjones.co.uk is legit

To check if ernestjones.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ernestjones.co.uk; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details An active UK company registered at Companies House, set up 27 years ago

- Its registered office at Companies House is Hunters Road, Hockley, Birmingham, B19 1DS, England
- Its latest accounts at Companies House run to 31 January 2026
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK

Why we believe that: it is registered at Companies House, which is a registration for UK businesses, the site's structured data states its country, its legal pages give an address in England and Wales, its terms are governed by the laws of England, its phone number starts +44, its postcode is a UK postcode, Wikipedia gives its headquarters as United Kingdom

Which countries the company serves: UK

Why we believe that: its address ends .uk, £ prices on its homepage

Registration

Companies House registration: Registered as SIGNET TRADING LIMITED

Data protection registration (ICO): Registered, number Z7503579

VAT number: Not found

Companies House register

Company found in official company register: Yes

Registered company name: SIGNET TRADING LIMITED Shared by [H.Samuel](https://truthsignal.com/business/hsamuel.co.uk)

Company status: active

Company age: 27 years

Registered address: Hunters Road, Hockley, Birmingham, B19 1DS, England

Accounts overdue: No

Confirmation statement overdue: No

Insolvency history: No

Registered office in dispute: No

Filing history consistent: Yes

ICO data-protection fee payer: Yes

Registered to do: 82990 Other business support service activities n.e.c.

Previous names: SIGNET UK TRADING LIMITED (17 Jun 1999 to 29 Jul 1999)
SIGNET UK JEWELLERY LIMITED (12 May 1999 to 17 Jun 1999)

Company type: Private limited company

Size and borrowing

Accounts filed: Group accounts Accounts for a parent company and the companies it owns.

Secured loans (charges): 0 No secured loans outstanding at Companies House.

From Wikipedia

Industry: retail

Parent company: Signet Jewelers Limited

Founded: 1949

Sources [Companies House](https://find-and-update.company-information.service.gov.uk/company/03768979) [Wikipedia](https://en.wikipedia.org/wiki/Ernest_Jones_%28retailer%29) [ICO register entry](https://ico.org.uk/ESDWebPages/Entry/Z7503579)

Domain registration Its website address was registered 28 years ago

- Its website address is locked against being transferred to someone else

Domain age: 28 years

Domain transfer lock enabled: Yes

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=ernestjones.co.uk)

Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy

- Company contact email is available

HTTPS enabled: Yes

Contact phone number found: [+44 800 458 1066](tel:+448004581066)

Contact page found: Yes

Sources agreeing on postcode: 2

Hosting company: Amazon Technologies Inc.

What its pages say

In their own words: “It began in 1949, with a single door opening onto the bustle of London’s Oxford Street. Ernest and Stella Weinstein didn’t simply set out to sell jewellery; they sought to bring the prestige of a West End atelier to a wider world. They believed that the brilliance of a finely cut diamond and the precision of a Swiss timepiece should not be reserved for the few, but celebrated by many.”

How long you have to return: “This is the quickest way to return items (must be returned within 30 days).”

Do returns cost anything: “You can return items purchased online to us by post free of charge within 30 days and you will be refunded with the payment method you used to place the order.”

Delivery cost: “Our delivery charges are based on the total value of your order.”

Who you're buying from: “Registered office: Hunters Rd, Hockley, Birmingham B19 1DS.”

Sources [Homepage](https://ernestjones.co.uk/) [Contact page](https://ernestjones.co.uk/customer-service/contact-us) [About page](https://ernestjones.co.uk/about-us) [Returns page](https://ernestjones.co.uk/refunds) [Delivery page](https://ernestjones.co.uk/delivery-information) [Terms page](https://ernestjones.co.uk/terms) [Privacy page](https://ernestjones.co.uk/privacy-policy) [Privacy page](https://ernestjones.co.uk/privacy-policy/)

Search engines and AI Lets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by default Bingbot

AI training

All allowed

OpenAI: Allowed by default GPTBot

Anthropic: Allowed by default ClaudeBot

Google AI: Allowed by default Google-Extended

Apple AI: Allowed by default Applebot-Extended

Common Crawl: Allowed by default CCBot

Meta: Allowed by default meta-externalagent

ByteDance (TikTok): Allowed by default Bytespider

AI answers

All allowed

ChatGPT search: Allowed by default OAI-SearchBot

ChatGPT: Allowed by default ChatGPT-User

Claude search: Allowed by default Claude-SearchBot

Claude: Allowed by default Claude-User

Perplexity: Allowed by default PerplexityBot

Sources [robots.txt](https://ernestjones.co.uk/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints It has a review page on [Trustpilot](https://uk.trustpilot.com/review/www.ernestjones.co.uk)

Platform · Rating · Reviews

[Trustpilot](https://uk.trustpilot.com/review/www.ernestjones.co.uk) · Unknown · Unknown

Visitor traffic Real people visited its website in 24 of the last 24 months

- Real people have visited its website since February 2021 or earlier
- It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 500,000 sites

First known user traffic: Feb 2021 or earlier

Months with real traffic, of the last 24: 24

Traffic pattern: sustained

Rank jump in the last 12 months: none

Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 200,000 sites

Where its visitors are

Share of people looking up ernestjones.co.uk, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 United Kingdom 73.8%
- 2 United States 11.9%
- 3 Austria 2.4%
- 4 Brazil 2.4%
- 5 Spain 2.4%
- 6 Hong Kong 2.4%
- 7 Ireland 2.4%
- 8 Singapore 2.4%

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/ernestjones.co.uk)

Web history and authority The Internet Archive first saved a copy of its website 27 years ago

Website archive history: 27 years

Sources [First archived copy](https://web.archive.org/web/19990508/ernestjones.co.uk)

Social presence We could not check how big its social media following is: the check ran out of time.

### What data this site collects about you

What its privacy policy says We found this business stores and uses your data

Collects where you are.: “We may also collect information about the location of the mobile device or tablet used to access the Website (“Location Data”).”

May send your data to other countries.: “We may transfer your personal information within and outside the United Kingdom and European Economic Area.”

Has a data protection officer you can contact.: “We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this privacy policy.” dataprivacyuk@signetjewelers.com

Source [Its privacy policy](https://www.ernestjones.co.uk/privacy-policy)

Tracking tools on its homepage Google Tag Manager and Meta Pixel

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts.

Source [Its homepage](https://ernestjones.co.uk/)

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is only partly protected: mail forged in its name is reported but not blocked

- Its email identifies its real senders, but mail forged in its name is not blocked

Email

MX records: Yes

SPF record: Yes

DKIM key: Yes

DMARC record: Yes

DMARC policy: none

Certificate

Security certificate browsers warn about: No

Certificate issuer: DigiCert Inc

Certificate type: DV

Certificate expires: 22 Apr 2027

Hosting

Nameservers: ns1.netnames.net
ns2.netnames.net
ns5.netnames.net
ns6.netnames.net

Address: 18.135.107.15
3.11.129.83

Sources [Its DNS records](https://dns.google/query?name=ernestjones.co.uk&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source ernestjones.co.uk's DNS records

Run ernestjones.co.uk? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/ernestjones.co.uk)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run ernestjones.co.uk? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/ernestjones.co.uk)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source ernestjones.co.uk/robots.txt

Run ernestjones.co.uk? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/ernestjones.co.uk)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/ernestjones.co.uk" title="See the full Truth Signal report on ernestjones.co.uk"> <img src="https://truthsignal.com/business/ernestjones.co.uk/badge.svg" alt="Truth Signal truth score for ernestjones.co.uk" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=ernestjones.co.uk). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/ernestjones.co.uk%23change)

### Similar businesses

Other businesses in Jewellery and watches and related categories, those most like Ernest Jones first.

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## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 73, High: https://truthsignal.com/business/ernestjones.co.uk/report/2026-11.md

## Cite

Truth Signal, Ernest Jones: truth score 73 out of 100, legitimacy confidence High, assessed 2026-11-13, https://truthsignal.com/business/ernestjones.co.uk. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/ernestjones.co.uk.json
