ember.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Places to visit
- 1 officeCambridge
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 28 years
- Address
- 4607 Lakeview Canyon Rd., #409, Westlake Village, CA, 91361
- Email address
- contact
@ember.com - Phone number
- Not found
- Contact page
- ember.com/
pages/ contact-us - Website
- ember.com
- Social media
Customer reviews
Summary
Is ember.com legit and trustworthy? Truth score 69 out of 100, mixed truth signals: 6 of 11 public checks clear, 2 not found, 3 for information. Legitimacy confidence: mixed. Customer satisfaction: no rating found yet.
ember.com's website address was registered 28 years ago, and is locked against transfer to someone else. It has 153 reviews on Trustpilot. No malware or phishing warnings found for its website. We could not find an archive history for its website, social media profiles or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 28 years ago.
- 153 reviews on Trustpilot.
- No malware or phishing warnings found for its website.
Not found
- Web history and authority information was not found from our checks.
- Social presence information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
What they offer
Meet Ember Mug 3 for home and Tumbler 2 for life on the go. Your perfect coffee temperature, simple controls, and dishwasher-safe care.
Ember Mug 3 & Tumbler 2 offers support and help through their help page, which can be found in the sources below.
- Promises
- Warranty support
Latest YouTube video
Correct as of
How to check if ember.com is legit
To check if ember.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ember.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the US
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its terms are governed by the laws of California, its postcode is a US zip code
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its delivery page says it ships to the US
Domain registrationIts website address was registered 28 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 28 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 5 of its pages: contact, returns, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
Quoted word for word from ember.com.
- How long you have to return
- “If it is unused (unopened for Baby products) and otherwise within the return policy, we will do our best to refund within 7 days of receipt.” Returns page
Reputation and track record
Customer reviews153 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 153 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
App StoreIts app, Ember - Temperature Control, is on Apple's App Store, rated 2.7 out of 5 from 254 ratings. App ratings are not counted as reviews.
- App
- Ember - Temperature Control
- App Store rating
- 2.7 out of 5
- App Store ratings
- 254
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 1,000,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history and authoritynothing known
nothing recorded
Social presenceIts website links to its profiles on Facebook, Instagram, TikTok and YouTube
- Its YouTube channel has 4,280 subscribers and 73 videos, the latest uploaded on 22 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | Unknown | |
| X | Not checked | |
| Not checked | ||
| YouTube | Profile | 4,280 subscribers |
| TikTok | Profile | 5,017 followers |
- YouTube channel
- 73 videos, 4,280 subscribers, last upload 22 Oct 2026
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says you can ask it to delete your data.
- “If you do not provide us with certain information, or ask us to delete it, you may no longer be able to access or use our Services.”
Tracking tools on its homepageGoogle Analytics and X (Twitter) Pixel
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Analytics
- Counts your visits and what you look at.
- X (Twitter) Pixel
- Tells X (Twitter) what you do on its site, for adverts.
Uses OneTrust to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 25 Dec 2026
- Nameservers
- ns-1256.awsdns-29.org
ns-1788.awsdns-31.co.uk
ns-224.awsdns-28.com
ns-895.awsdns-47.net - Address
- 23.227.38.32
