# Ember Mug 3 & Tumbler 2 (ember.com)

Is ember.com legit and trustworthy? Truth score 69 out of 100, mixed truth signals: 6 of 11 public checks clear, 2 not found, 3 for information. Legitimacy confidence: mixed. Customer satisfaction: no rating found yet.

- Truth score: 69 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Places to visit: 1 office (Cambridge)
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 28 years
- Address: 4607 Lakeview Canyon Rd., #409, Westlake Village, CA, 91361
- Email address: contact@ember.com
- Phone number: Not found
- Contact page: https://ember.com/pages/contact-us
- Website: https://ember.com/
- Social media: Facebook https://www.facebook.com/ember, Instagram https://instagram.com/ember, TikTok https://tiktok.com/@ember, YouTube https://youtube.com/@ember
- Latest YouTube video: Ember part of your everyday ritual https://www.youtube.com/watch?v=MJ1J8BudRrU

## Summary

ember.com's website address was registered 28 years ago, and is locked against transfer to someone else. It has 153 reviews on Trustpilot. No malware or phishing warnings found for its website. We could not find an archive history for its website, social media profiles or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: about page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- Its website address was registered 28 years ago (source: rdap)
- 153 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)
- Phone number information was not found from our checks. (source: website)

## How to check if ember.com is legit

To check if ember.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ember.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 28 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, returns, delivery, terms and privacy (Clear). Pages found: contact (https://ember.com/pages/contact-us), returns (https://ember.com/policies/refund-policy), delivery (https://ember.com/policies/shipping-policy), terms (https://ember.com/pages/terms-of-service), privacy (https://ember.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: 153 reviews on Trustpilot (Clear)
- Reputation and track record: App Store: Its app, Ember - Temperature Control, is on Apple's App Store, rated 2.7 out of 5 from 254 ratings. App ratings are not counted as reviews. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, TikTok and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from ember.com's own pages.

- How long you have to return: “If it is unused (unopened for Baby products) and otherwise within the return policy, we will do our best to refund within 7 days of receipt.” (https://ember.com/policies/refund-policy)

## Could not be checked this time

- social

## Cite

Truth Signal, Ember Mug 3 & Tumbler 2: truth score 69 out of 100, legitimacy confidence Mixed, assessed 2026-10-24, https://truthsignal.com/business/ember.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/ember.com