efax.com

Website

efax.com

Fax Online with eFax | Secure, Scalable, Enterprise Cloud FaxeFax provides secure, scalable, enterprise-grade cloud faxing with HIPAA, HITRUST, and SOC compliance. Send and receive faxes from any device—computer, tablet, or smartphone.

youtube.com

Optimizing EHR Workflows: Instant Referral ProcessingThe latest video on its YouTube channel

UnclaimedChecked on 25 Oct 2026, 06:58

Own this business? See what is holding the score back.

Truth score

Truth score 85 out of 100, High truth signals. Customer satisfaction: mostly satisfied

85/ 100

High truth signals

Business details

Category: Business software (SaaS)
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 28 years
Address: 700 S. Flower St., 15th Floor Los Angeles, CA 90017
Email address: help@mail.efax.com
Phone number: +1 800-878-7151
Contact page: efax.com/contact
Website: efax.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot2,372 reviews4

App Store109 ratings4.3

Total2,3724.0

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is efax.com legit and trustworthy? Truth score 85 out of 100, high truth signals: 7 of 11 public checks clear, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

efax.com's website address was registered 28 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube), with its largest audience of 5,950 subscribers on YouTube. Customers have left 2,372 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

Its website address was registered 28 years ago.
It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 5,950 subscribers on YouTube.
Great independent reputation · 2,372 reviews on Trustpilot, rated 4.0 stars out of 5.
No malware or phishing warnings found for its website.

Not found

Web history and authority information was not found from our checks.

What they offer

eFax provides secure, scalable, enterprise-grade cloud faxing with HIPAA, HITRUST, and SOC compliance. Send and receive faxes from any device—computer, tablet, or smartphone.

— Fax Online with eFax, in their own words

Getting help

Fax Online with eFax offers support and help through their help page, which can be found in the sources below.

Customer stories: Case Studies

SourcesIts homepage Support Case Studies

Latest YouTube video

Correct as of 25 Oct 2026, 06:58

How to check if efax.com is legit

To check if efax.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about efax.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsnothing known

Country

Where the company is based: Not stated with its address
Which countries the company serves: Albania, Armenia, Austria, Australia, Belgium, Bulgaria, Canada, Switzerland, Cyprus, Czechia, Denmark, Estonia, Finland, UK, Georgia, Greece, Iceland, Kazakhstan, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Norway, New Zealand, Poland, Romania, Serbia, Sweden, Slovenia, Slovakia, US, Uzbekistan
Why we believe that: it publishes pages for 33 countries (hreflang), its structured data names the area it serves

Domain registrationIts website address was registered 28 years ago

Its website address is locked against being transferred to someone else

Domain age: 28 years
Domain transfer lock enabled: Yes

Website detailsWe read 5 of its pages: contact, about, cancellation, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +1 800-878-7151
Contact page found: Contact page

What its pages say

Quoted word for word from efax.com.

In their own words: “eFax ® is a premium digital faxing service supported by robust security measures and encryption protocols for small, medium and large businesses. Life’s essential data when, where and how you need it. eFax ® has been a world-leading online fax service for over two decades.” About page
Who you're buying from: “You understand and agree that the Fax Numbers you use to receive faxes as part of the Services are only available to You during the term of your agreement or until the Company no longer provides You with that Fax Number for the Services, subject to the additional terms below and unless you satisfy the provisions in section (b) below.” Terms page

SourcesHomepage Terms page Contact page About page Privacy page Cancellation page Legal Support

Reputation and track record

Customer reviewsRated 4.0 stars out of 5 from 2,372 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4 out of 5	2,372
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

App StoreIts app, eFax® Plus-Pro-Protect, is on Apple's App Store, rated 4.3 out of 5 from 109 ratings. App ratings are not counted as reviews.

App: eFax® Plus-Pro-Protect
App Store page: https://apps.apple.com/gb/app/efax-plus-pro-protect/id399922064
App Store rating: 4.3 out of 5
App Store ratings: 109

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier
It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 200,000 sites

Web history and authoritynothing known

nothing recorded

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 5,950 subscribers on YouTube

Its YouTube channel has 5,950 subscribers and 15 videos, the latest uploaded on 23 Oct 2026

Platform	Profile	Audience
Facebook	Profile	5,161 likes
Instagram	Profile	445 followers
X	Profile	Unknown
LinkedIn	Profile	Unknown
YouTube	Profile	5,950 subscribers
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, linkedin, x, youtube
Social follower counts: 11,556 followers in total
YouTube channel: 15 videos, 5,950 subscribers, last upload 23 Oct 2026

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Collects where you are.: ““ Personal Data ” means information that is about any individual, or from which any individual is directly or indirectly identifiable, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.”
May send your data to other countries.: “Where we transfer Personal Data from the EEA to a recipient outside the EEA that is not in an Adequate Jurisdiction, we do so on the basis of Standard Contractual Clauses.”
May check your details with credit or fraud-prevention agencies.: “Third party information: We may collect or obtain your Personal Data from third parties who provide it to us (e.g., credit reference agencies; law enforcement authorities; etc.).”
Has a data protection officer you can contact.: “You may contact our Data Protection Officer at the address set forth below.”marketing.europe@consensus.com

SourceIts privacy policy

Tracking tools on its homepageGoogle Tag Manager, LinkedIn Insight Tag, Microsoft Advertising and Microsoft Clarity

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.
LinkedIn Insight Tag: Tells LinkedIn what you do on its site, for adverts.
Microsoft Advertising: Tells Microsoft what you do on its site, for Bing adverts.
Microsoft Clarity: Records how you move, scroll and click on the page.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.