directenergy.com

Website

directenergy.com

Electricity Company & Natural Gas Provider | Direct EnergyDirect Energy offers electricity, natural gas and home services across the U.S. and Canada. Experience low rates, excellent customer service and start saving today!

youtube.com

Get Free Power | Direct Energy TXThe latest video on its YouTube channel

UnclaimedChecked on 25 Oct 2026, 06:57

Own this business? See what is holding the score back.

Truth score

Truth score 90 out of 100, High truth signals. Customer satisfaction: no rating found yet

90/ 100

High truth signals

Top 5% of businesses we’ve checked

Business details

Category: Energy supplier
Founded: 1986
Sells to: The public and businesses
Kind of seller: Sells its own goods or services
Licensed trade: Other licensed trade
Domain age: 27 years
Address: Not foundNo address found using the trading company name
Email address: Not found
Phone number: +1 855-461-1926
Contact page: directenergy.com/en/residential/customer-support/contact-usLinked from the site's own pages. We could not open it.
Website: directenergy.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot154 reviews

App Store1 ratings5.0

Total154

Customer satisfactionNo rating found yetFrom independent reviews, weighed by their number

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Summary

Is directenergy.com legit and trustworthy? Truth score 90 out of 100, high truth signals: 8 of 11 public checks clear, 3 for information. Legitimacy confidence: high. Customer satisfaction: no rating found yet.

We read its about page. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has 154 reviews on Trustpilot. No malware or phishing warnings found for its website. We could not find an address or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

We read its about page.
Its website address was registered 27 years ago.
154 reviews on Trustpilot.
No malware or phishing warnings found for its website.

Not found

Address information was not found from our checks.
Email address information was not found from our checks.

Our technical team has been informed.

What they offer

Direct Energy offers electricity, natural gas and home services across the U.S. and Canada. Experience low rates, excellent customer service and start saving today!

— Direct Energy, in their own words

Getting help

Direct Energy offers support and help through their help page, which can be found in the sources below.

SourcesIts homepage Pay bill

Latest YouTube video

Correct as of 25 Oct 2026, 06:57

How to check if directenergy.com is legit

To check if directenergy.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about directenergy.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US; founded in 1986 (Wikipedia)

Country

Where the company is based: US
Why we believe that: its phone number starts +1
Which countries the company serves: US
Why we believe that: it publishes pages for 1 countries (hreflang)

From Wikipedia

Industry: trade of electricity
Founded: 1986

SourcesWikipedia

Domain registrationIts website address was registered 27 years ago

Its website address is locked against being transferred to someone else

Domain age: 27 years
Domain transfer lock enabled: Yes

Website detailsWe read its about page

Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +1 855-461-1926
Contact page linked: Yes

What its pages say

Quoted word for word from directenergy.com.

In their own words: “Choose a state Connecticut Delaware Illinois Indiana Massachusetts Michigan New Hampshire New Jersey New York Ohio Pennsylvania Rhode Island Texas Washington D.C. Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.” About page

SourcesHomepage About page

Reputation and track record

Customer reviews154 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	Unknown	154
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

App StoreIts app, Direct Energy Account Manager, is on Apple's App Store, rated 5 out of 5 from 1 ratings. App ratings are not counted as reviews.

App: Direct Energy Account Manager
App Store page: https://apps.apple.com/gb/app/direct-energy-account-manager/id699977445
App Store rating: 5.0 out of 5
App Store ratings: 1

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier

Monthly visitor data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history and authorityFound: wikipedia page

Wikipedia page: yes

SourcesWikipedia

Social presenceIt is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 305,302 followers on Facebook

Its YouTube channel has 685 subscribers and 4 videos, the latest uploaded on 28 Sep 2026

Platform	Profile	Audience
Facebook	Profile	305,302 followers
Instagram	Profile	4,053 followers
X	Profile	Unknown
LinkedIn	Not found
YouTube	Profile	685 subscribers
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, x, youtube
Social follower counts: 310,040 followers in total
YouTube channel: 4 videos, 685 subscribers, last upload 28 Sep 2026

What data this site collects about you

Tracking tools on its homepageNone named in its code

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Uses OneTrust to ask which cookies you allow.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.