dermstore.com
UnclaimedWebsite
Dermstore: Skin Care, Sunscreen, Hair, & Beauty ProductsShop professional and luxury skincare, hair & beauty products. Discover dermatologist-recommended brands & expert skin health advice at Dermstore.
One of the first images collected of this website on 10 May 2000
Truth score
Business details
- Domain age
- 27 years
- Address
- 1 World Trade Center 38th Floor, Suite 38A New York, NY 10007
- Email address
- Not found
- Phone number
- +1 844-327-6891
- Contact page
- Not found
- Website
- dermstore.com
- Social media
Customer reviews
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<a href="https://truthsignal.com/business/dermstore.com"
title="See the full Truth Signal report on dermstore.com">
<img src="https://truthsignal.com/business/dermstore.com/badge.svg"
alt="Truth Signal truth score for dermstore.com"
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loading="lazy" decoding="async">
</a>Summary
Is dermstore.com legit and trustworthy? Truth score 71 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube), with its largest audience of 340,270 followers on Facebook. Customers have left 54,339 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 491 reviews on SmartCustomer average only 1.8 stars out of 5. Its 74 reviews on Google average only 1.2 stars out of 5. We could not find an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
- Its website address was registered 27 years ago.
- It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 340,270 followers on Facebook.
- Excellent independent reputation · 54,339 reviews on Trustpilot, rated 4.0 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A substantial number of independent reviews (491 on SmartCustomer), but it falls short with only 1.8 stars out of 5.
- A low number of independent reviews (74 on Google), but it falls short with only 1.2 stars out of 5.
Not found
- Email address information was not found from our checks.
How to check if dermstore.com is legit
1 be cautious · 7 clear · 2 for informationTo check if dermstore.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about dermstore.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsnothing knownFor information
- Where the company is based
- Not stated with its address
- Which countries the company serves
- Canada, US
- Why we believe that
- $ prices on its homepage, it publishes pages for 1 countries (hreflang), its delivery page says it ships to the US, its delivery page says it ships to Canada
Domain registrationIts website address was registered 27 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacyClear
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 844-327-6891
- Contact page found
- Contact page
Quoted word for word from dermstore.com.
- In their own words
- “We enable people to prioritize skin health — our mission is to help people honor their skin with access to the finest brands, education and expertise from the smartest minds in dermatology and beauty. Expert education, exclusive access and dermatologist-backed advice — your trusted path to better skin. Get personalized, professional advice with our guides and from in-house estheticians.” About page
- How long you have to return
- “*Eligible returns are in pristine condition and requested within 60 days of receipt.” Returns page
- Faulty or damaged items
- “If you receive a damaged, faulty or incorrect item, please contact our customer service team through My Account who will resolve this for you on a case-by-case basis.” Returns page
- Delivery cost
- “A $15 Non-Delivery Fee will be charged for refused shipments.” Delivery page
- Who you're buying from
- “(v) if your purchase is made in United States dollars (USD) and payment is made using Afterpay, with THG Beauty USA LLC (trading as www.dermstore.com) whose registered office is at 1 World Trade Center 38th Floor, Suite 38A New York, NY 10007; ('we', 'our', or 'us').” Terms page
Customer reviews54,904 reviews across 3 platforms, rated 1.2 to 4.0 out of 5Be cautious
- The listing may be a single store and not the business as a whole.
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4.0 out of 5 | 54,339 |
| SmartCustomer | 1.8 out of 5 | 491 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| 1.2 out of 5 | 74 |
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 100,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 100,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 26 years agoClear
- Website archive history
- 26 years
Social presenceIt is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 340,270 followers on FacebookClear
- Its YouTube channel has 22,800 subscribers and 683 videos, the latest uploaded on 2 Sep 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | 340,270 followers | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Not found | ||
| YouTube | Profile | 22,800 subscribers |
| TikTok | Profile | 8,130 followers |
- Social platforms with discovered profiles
- facebook, instagram, tiktok, x, youtube
- Social follower counts
- 371,200 followers in total
- YouTube channel
- 683 videos, 22,800 subscribers, last upload 2 Sep 2026
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blockedClear
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 22 Dec 2026
- Nameservers
- dns1.p05.nsone.net
dns2.p05.nsone.net
dns3.p05.nsone.net
dns4.p05.nsone.net
ns01.thg-ns.net
ns02.thg-ns.net
ns03.thg-ns.net
ns04.thg-ns.net - Address
- 140.248.133.91
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