Truth score 80 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

80/ 100

Truth score

High truth signals

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

SmartCustomer272 reviews1.6

depop.com

Unclaimed

Rating: 1.6 ⭐⭐ on SmartCustomer
Reviews: 272 reviews
Years in business: 13 years
Address: 1 More London Place, London, SE1 2AF, England
Email address: Not found
Phone number: Not found
Contact page: Not found
Website: depop.com

depop.com

Depopdepop.com

Depop - buy, sell, discover unique fashionDesigner. Preloved. Vintage. Streetwear. Sneakers. Whatever your style. Find it on Depop.

Checked on 9 Oct 2026, 09:00

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Summary

Get Markdown

Is depop.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

depop.com is run by Depop Limited, part of eBay, an active UK company registered at Companies House 13 years ago, and was founded in 2011 in Roncade, Italy. Its website address was registered 20 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). The postcode on its website matches its registered office. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 272 reviews on SmartCustomer average only 1.6 stars out of 5. We could not find an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

An active UK company registered at Companies House, set up 13 years ago.
Its website address was registered 20 years ago.
It is among the 5,000 most-visited sites on the internet (Cloudflare Radar).
The postcode on its website matches its registered office at Companies House.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A substantial number of independent reviews (272 on SmartCustomer), but it falls short with only 1.6 stars out of 5.

Not found

Email address information was not found from our checks.
Phone number information was not found from our checks.

How to check if depop.com is legit

1 be cautious · 8 clear · 1 for information

To check if depop.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about depop.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsWhat its website sells does not match the business activities (SIC codes) its company registered at Companies HouseClear

An active UK company registered at Companies House, set up 13 years ago
Its registered office at Companies House is 1 More London Place, London, SE1 2AF, England
Its latest accounts at Companies House run to 31 December 2025
Its directors and owners are named at Companies House
It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK
Why we believe that: it is registered at Companies House as DEPOP LIMITED
Which countries the company serves: Australia, Canada, Germany, France, UK, Ireland, Italy, New Zealand, US
Why we believe that: $ prices on its homepage, it publishes pages for 9 countries (hreflang), its delivery page says it ships to the UK, its delivery page says it ships to the US, its delivery page says it ships to Australia

Registration

Companies House registration: Registered as DEPOP LIMITED
Data protection registration (ICO): Registered
VAT number: Not found

Better Business Bureau

Better Business Bureau profile: Not found

Companies House register

Company found in official company register: Yes
Registered company name: DEPOP LIMITED
Company status: active
Company age: 13 years
Registered address: 1 More London Place, London, SE1 2AF, England
Accounts overdue: No
Confirmation statement overdue: No
Insolvency history: No
Registered office in dispute: No
Filing history consistent: Yes
Whether registered company activity matches the website: No
ICO data-protection fee payer: Yes
Company type: Private limited company

From Wikipedia

Industry: Online shopping
Parent company: eBay
Founded: 2011; 15 years ago in Roncade, Italy
Area served: Worldwide

SourcesCompanies House ICO register entry Wikipedia

Domain registrationIts website address was registered 20 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 20 years
Domain transfer lock enabled: Yes

Website detailsWe read 3 of its pages: about, terms and privacyClear

Pages foundAbout Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Not found
Contact phone number found: Not found
Sources agreeing on postcode: 2

What its pages say

Quoted word for word from depop.com.

In their own words: “Depop is a peer-to-peer circular fashion marketplace where anyone can buy, sell and discover secondhand fashion. Our mission is simple: to make fashion circular by making secondhand as exciting and rewarding as buying new. Founded in 2011, Depop’s diverse community has helped move resale into the mainstream, where buying secondhand is no longer an alternative, but how people of different ages now engage with fashion.” About page
Who you're buying from: “The Service is operated by Depop Limited, registered in England and Wales under company number 08316342 and with its registered office at 1 More London Place, London, England, SE1 2AF ( we , our or us ).” Terms page

SourcesHomepage About page Privacy page Terms page

Reputation and track record

Customer reviewsRated 1.6 stars out of 5 from 272 reviews on SmartCustomerBe cautious

It has a review page on Trustpilot

Platform	Rating	Reviews
Trustpilot	Unknown	Unknown
SmartCustomer	1.6 out of 5	272
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 1
SmartCustomer rating: 1.6 out of 5
SmartCustomer review count: 272

Visitor trafficIt is among the 5,000 most-visited sites on the internet (Cloudflare Radar)For information

Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
Real people have visited its website since February 2021 or earlier

Google Chrome usage data

Popularity among Chrome users: top 10,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 5,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear

Website archive history: 25 years
Wikipedia page: yes

SourcesWikipedia

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 507,100 followers on TikTokClear

Its YouTube channel has 25,700 subscribers and 38 videos, the latest uploaded 343 days ago

Platform	Profile	Audience
Facebook	Profile	81,000 followers
Instagram	Profile	Unknown
X	Profile	137,200 followers
LinkedIn	Profile	Unknown
YouTube	Profile	25,700 subscribers
TikTok	Profile	507,100 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 751,000 followers in total
YouTube channel: 38 videos, 25,700 subscribers, last upload 343 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear