Truth score 80 out of 100, High truth signals. Customer satisfaction: mostly satisfied

80/ 100

Truth score

High truth signals

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

Trustpilot4,338 reviews4.0

BBB32 of 126 resolvedB

driveway.com

Unclaimed

Rating: 4.0 ⭐⭐⭐⭐ on Trustpilot
Reviews: 4,338 reviews
Years in business: 31 years
Address: 150 N Bartlett St, Medford
Email address: support@driveway.com
Phone number: +1 888-378-3929
Contact page: driveway.com/contact-us
Website: driveway.com

driveway.com

Buying New & Used Cars | DrivewayDriveway: Auto Done Easy. Browse a nationwide inventory of 50,000+ vehicles and buy, sell, finance, or maintain your vehicle online, whenever and wherever you are.

Checked on 11 Oct 2026, 05:03

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Summary

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Is driveway.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

We read 2 of its pages: contact and about. Its website address was registered 31 years ago, and is locked against transfer to someone else. It has a review page on G2. Customers have left 4,338 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 2 of its pages · contact and about.
Its website address was registered 31 years ago.
It has a review page on G2.
Great independent reputation · 4,338 reviews on Trustpilot, rated 4.0 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.

How to check if driveway.com is legit

8 clear · 2 for information

To check if driveway.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about driveway.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating BFor information

The Better Business Bureau rates it B, and does not accredit it; 32 of its 126 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: $ prices on its homepage, its structured data names the area it serves

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: B
BBB accredited: No
BBB complaints closed in three years: 126
BBB complaints closed in twelve months: 57
BBB complaints resolved to the customer's satisfaction: 32
BBB complaint types: Service or Repair Issues: 56, Product Issues: 35, Sales and Advertising Issues: 22, Customer Service Issues: 5, Delivery Issues: 5, Order Issues: 3
BBB customer reviews: 63
BBB reasons for rating: 126 complaint(s) filed against business, 3 complaint(s) filed against business that were not resolved
BBB business started: 16 Nov 2020
BBB file opened: 23 Jan 2023

SourcesBBB profile

Domain registrationIts website address was registered 31 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 31 years
Domain transfer lock enabled: Yes

Website detailsWe read 2 of its pages: contact and aboutClear

Company contact email is available
Company contact phone number is available

Pages foundContact About

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: +1 888-378-3929

What its pages say

Quoted word for word from driveway.com.

In their own words: “We make buying and selling new or used cars simpler and more convenient. From shopping for a new or pre-owned vehicle to selling your used car for extra cash, or staying road-ready for years, Driveway will help navigate your ownership journey with confidence—all from the comfort of your own home. We’re part of the nationwide Lithia & Driveway (NYSE: LAD) network—the largest automotive retailer in North America and a Fortune 500 company–which means you have access to a huge national inventory that can be delivered right to your doorstep.” About page

SourcesHomepage About page Contact page

Reputation and track record

Customer reviewsIt has a review page on G2Clear

Rated 4.0 stars out of 5 from 4,338 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4.0 out of 5	4,338
SmartCustomer	Not found
G2	Unknown	Unknown
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 1
Trustpilot rating: 4.0 out of 5
Trustpilot review count: 4,338

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since March 2021
It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Mar 2021
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 100,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 26 years agoClear

Website archive history: 26 years
Wikipedia page: no

Social presenceIt is on 5 social media platforms (Facebook, LinkedIn, TikTok, X and YouTube); the largest audience is 43,000 followers on FacebookClear

Its YouTube channel has 9,140 subscribers and 118 videos, the latest uploaded 20 days ago

Platform	Profile	Audience
Facebook	Profile	43,000 followers
Instagram	Not found
X	Profile	417 followers
LinkedIn	Profile	4,299 followers
YouTube	Profile	9,140 subscribers
TikTok	Profile	Unknown

Social platforms with discovered profiles: facebook, linkedin, tiktok, x, youtube
Social follower counts: 56,856 followers in total
YouTube channel: 118 videos, 9,140 subscribers, last upload 20 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear