customfam.com

Website

customfam.com

CustomFam | Personalized Memorial Canvas & Wood SignsDiscover a world of personalized canvas and wood signs at CustomFam. Express your unique style and create memorable gifts with our custom printing services. Shop now for high-quality, customizable products that add a personal touch to any space. Transform your memories into stunning art pieces with

UnclaimedChecked on 27 Oct 2026, 14:40

Own this business? See what is holding the score back.

Truth score

Truth score 64 out of 100, Mixed truth signals. Customer satisfaction: mostly dissatisfied

64/ 100

Mixed truth signals

Business details

Category: Personalised gifts
Sells: Physical goods
Sells to: The public
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 3 years
Address: 8 THE GREEN, STE B, DOVER, DE, 19901
Email address: cs@customfam.com
Phone number: +1 512-806-0336
Contact page: customfam.com/pages/contact-us
Website: customfam.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot133 reviews

Reviews.io116 reviews2.93

Total249

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

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Summary

Is customfam.com legit and trustworthy? Truth score 64 out of 100, mixed truth signals: 5 of 10 public checks clear, 1 to be cautious about, 3 not found, 1 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.

customfam.com has 133 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 116 reviews on Reviews.io average only 2.93 stars out of 5. We could not find visitor traffic figures, an archive history for its website or social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

133 reviews on Trustpilot.
No malware or phishing warnings found for its website.

Be cautious

A substantial number of independent reviews (116 on Reviews.io), but it falls short with only 2.93 stars out of 5.

Not found

Visitor traffic information was not found from our checks.
Web history and authority information was not found from our checks.
Social presence information was not found from our checks.

Our technical team has been informed.

What they offer

Best for: “Shop our most-loved personalized gifts, perfect for every occasion!” Its homepage

Getting help

CustomFam offers support and help through their help page, which can be found in the sources below.

Customer stories: Happy Customers

SourcesIts homepage Contact Us Happy Customers

How to check if customfam.com is legit

To check if customfam.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about customfam.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its phone number starts +1, its postcode is a US zip code
Which countries the company serves: US
Why we believe that: $ prices on its homepage

Domain registrationIts website address was registered 3 years ago

Its website address is locked against being transferred to someone else

Domain age: 3 years
Domain transfer lock enabled: Yes

Website detailsWe read 7 of its pages: contact, about, returns, delivery, cancellation, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +1 512-806-0336
Contact page found: Contact page

What its pages say

Quoted word for word from customfam.com.

Ways to contact them: “For timely assistance, please contact us via email or SMS .” Contact page
In their own words: “We believe that every home is a tapestry of unique moments and precious memories. And these memories continue to shape and enrich our lives, even after we have left our beloved childhood homes or our loved ones have passed away. Working for many years in the home decoration industry made us realize that small things can sometimes create a big impact.” About page
Delivery cost: “Additional shipping charges may apply if the package needs to be resent to the correct address.” Delivery page

SourcesHomepage About page Contact page Returns page Privacy page Delivery page Terms page Cancellation page

Reputation and track record

Customer reviews249 reviews across 2 platforms, rated 2.93 to 2.93 out of 5

Platform	Rating	Reviews
Trustpilot	Unknown	133
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	2.93 out of 5	116
Feefo	Not found
Trustindex	Not found
Google	Not checked

Visitor trafficnothing known

nothing recorded

Web history and authoritynothing known

nothing recorded

Social presenceIts website links to its profiles on Facebook and X

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Not checked
X	Profile	Unknown
LinkedIn	Not checked
YouTube	Not checked
TikTok	Not checked

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Says it does not sell your personal data.: “We do not sell or share your personal information with any third parties for their independent marketing or promotional purposes.”

SourceIts privacy policy

Tracking tools on its homepageGoogle Ads, Microsoft Clarity and Klaviyo

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Ads: Tracks what you do to show you Google adverts.
Microsoft Clarity: Records how you move, scroll and click on the page.
Klaviyo: Tracks what you look at, for its marketing emails.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.