communityfibre.co.uk
Website
Full Fibre Broadband & WiFi Provider | TV & Phone Deals | Community FibreBringing fast and affordable fibre broadband packages with a reliable service to Londoners. Enjoy unmatched speed and high reliability with Community Fibre.
Full Fibre Broadband & WiFi Provider | TV & Phone Deals | Community FibreBringing fast and affordable fibre broadband packages with a reliable service to Londoners. Enjoy unmatched speed and high reliability with Community Fibre.
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Truth score
Business details
- Category
- Broadband
- Years in business
- 16 years
- Sells
- Subscription or membership
- Kind of seller
- Sells its own goods or services
- Domain age
- 16 years
- Email address
- Not found
- Phone number
- +44 808 196 6262
- Contact page
- communityfibre.co.uk/
contact-us-new - Website
- communityfibre.co.uk
- Social media
- Not found
Do the sources agree?
- Address
- 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom Its website agrees Companies House agrees OpenStreetMap not found Web Data Commons not found
- Company name
- COMMUNITY FIBRE LIMITED Its website agrees Companies House agrees
Customer reviews, accreditations and complaints
Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.
Summary
Is communityfibre.co.uk legit and trustworthy? Truth score 86 out of 100, high truth signals: 8 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. App experience: mostly dissatisfied, medium confidence. Customer satisfaction: insufficient evidence.
communityfibre.co.uk is run by Community Fibre Limited, an active UK company registered at Companies House 16 years ago. Its website address was registered 16 years ago. It has a review page on Trustpilot. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find social media profiles or an email address.
Positives
- An active UK company registered at Companies House, set up 16 years ago.
- Its website address was registered 16 years ago.
- It has a review page on Trustpilot.
- The postcode on its website matches its registered office at Companies House.
- No malware or phishing warnings found for its website.
Not found
- Social presence information was not found from our checks.
- Email address information was not found from our checks.
Our technical team has been informed.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
What they offer
Bringing fast and affordable fibre broadband packages with a reliable service to Londoners. Enjoy unmatched speed and high reliability with Community Fibre.
- What makes them different
- “No. Unlike most providers, we build, own and operate our dedicated fibre optic network with the most advanced technology available to deliver our full fibre broadband right into your home – so you can enjoy the most reliable broadband connection in London!”
- Customer stories
- Find out more
How to check if communityfibre.co.uk is legit
To check if communityfibre.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about communityfibre.co.uk; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsAn active UK company registered at Companies House, set up 16 years ago
- Its registered office at Companies House is 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
- Its latest accounts at Companies House run to 31 December 2025
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House, which is a registration for UK businesses, the site's structured data states its country, its legal pages give an address in England, its terms are governed by the laws of England and Wales, its phone number starts +44, its postcode is a UK postcode
- Which countries the company serves
- UK
- Why we believe that
- its address ends .uk, £ prices on its homepage
- Companies House registration
- Registered as COMMUNITY FIBRE LIMITED
- Data protection registration (ICO)
- Registered, number ZA535053
- VAT number
- GB441471316
- Company found in official company register
- Yes
- Registered company name
- COMMUNITY FIBRE LIMITED
- Company status
- active
- Company age
- 16 years
- Registered address
- 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- ICO data-protection fee payer
- Yes
- Registered to do
- 61100 Wired telecommunications activities
- Company type
- Private limited company
- Accounts filed
- Group accountsAccounts for a parent company and the companies it owns.
- Secured loans (charges)
- 0No secured loans outstanding at Companies House.
Domain registrationIts website address was registered 16 years ago
- Domain age
- 16 years
Website detailsWe read 3 of its pages: contact, about and terms
- HTTPS enabled
- Yes
- Contact phone number found
- +44 808 196 6262
- Contact page found
- Yes
- Sources agreeing on postcode
- 2
- Hosting company
- Cloudflare, Inc.
- Ways to contact them
- +44 808 196 6262
- Phone support
- +44 808 196 6262
- In their own words
- “Community Fibre Limited is London’s largest 100% full fibre only broadband provider. We build, own, and operate our own network, delivering high-speed connectivity to homes and businesses across the capital. Established in 2010, we started with a simple goal: to bring faster, fairer internet to London communities.”
- Who you're buying from
- “If you need it, our Community Fibre Limited company number is 07413288 and our registered office is 167-169 Great Portland Street, 5th Floor, London W1W 5PF.”
Search engines and AILets in search engines and AI answers; blocks AI training
Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.
All allowed
- Google Search
- Allowed by defaultGooglebot
- Bing
- Allowed by nameBingbot
All blocked
- OpenAI
- Blocked by its robots.txtGPTBot
- Anthropic
- Blocked by its robots.txtClaudeBot
- Google AI
- Blocked by its robots.txtGoogle-Extended
- Apple AI
- Blocked by its robots.txtApplebot-Extended
- Common Crawl
- Blocked by its robots.txtCCBot
- Meta
- Blocked by its robots.txtmeta-externalagent
- ByteDance (TikTok)
- Blocked by its robots.txtBytespider
All allowed
- ChatGPT search
- Allowed by defaultOAI-SearchBot
- ChatGPT
- Allowed by defaultChatGPT-User
- Claude search
- Allowed by defaultClaude-SearchBot
- Claude
- Allowed by defaultClaude-User
- Perplexity
- Allowed by defaultPerplexityBot
User-agent: Applebot-Extended Disallow: / User-agent: Bytespider Disallow: / User-agent: CCBot Disallow: / User-agent: ClaudeBot Disallow: / User-agent: Google-Extended Disallow: / User-agent: GPTBot Disallow: / User-agent: meta-externalagent Disallow: / User-agent: Bingbot Allow: /
Reputation and track record
Customer reviews, accreditations and complaintsIt has a review page on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| Total | 3.4 out of 5 stars | 134 |
Business mentions1 thread on Reddit mentions this business
| Platform | Thread | What it says |
|---|---|---|
| Reddit, r/london | Community Fibre - Are they really that bad? | “Bear in mind that most people aren't leaving reviews , only if they've had terrible (or occasional exceptional) service. I'm with Community Fibre. They're fine, much cheaper than Virgin and far easier to speak to customer services.” |
App StoreIts app, Community Fibre TV, is on Apple's App Store, rated 3.4 out of 5 from 134 ratings, counted in the reviews total.
- App
- Community Fibre TV
- App Store rating
- 3.4 out of 5
- App Store ratings
- 134
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Share of people looking up communityfibre.co.uk, by country, over the last 2 days.
- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen
- 1United Kingdom99.4%
- 2Netherlands0.2%
- 3United Arab Emiratesunder 0.1%
- 4United Statesunder 0.1%
- 5Japanunder 0.1%
- 6Argentinaunder 0.1%
- 7Germanyunder 0.1%
- 8Denmarkunder 0.1%
- 9Spainunder 0.1%
- 10Indonesiaunder 0.1%
Top 10 of 14 countries.
Web history and authorityThe Internet Archive first saved a copy of its website 13 years ago
- Website archive history
- 13 years
Social presenceWe could not check how big its social media following is: the check ran out of time.
What data this site collects about you
Tracking tools on its homepageGoogle Analytics, Google Tag Manager, Google Ads, Meta Pixel, Criteo and Hotjar
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Analytics
- Counts your visits and what you look at.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
- Google Ads
- Tracks what you do to show you Google adverts.
- Meta Pixel
- Tells Facebook and Instagram what you do on its site, for adverts.
- Criteo
- Follows you to show you this site's products on other sites.
- Hotjar
- Records how you move, scroll and click on the page.
Uses OneTrust to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None found
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 6 Feb 2027
- Nameservers
- sue.ns.cloudflare.com
wilson.ns.cloudflare.com - Address
- 104.20.44.223
172.66.175.166
Proof of ownership
What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.
DNS recordNot added yet+3 possible
- What we check
- A record the business adds in its domain's settings. Only someone who runs the website can add one.
- When we check
- On every check. The points stay only while the record is there.
- Points
- 0 of 3 added
Email at its own domainNot added yet+1 possible
- What we check
- That someone at the business has confirmed an email address at its own website's domain.
- When we check
- When the address is confirmed. It counts from then on.
- Points
- 0 of 1 added
Lets our checker read itNot added yet+1 possible
- What we check
- That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
- When we check
- On every check. The point stays only while the file allows it.
- Points
- 0 of 1 added
Is this your business? Get the code to show this score on your website
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Change over time
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