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# communityfibre.co.uk

Markdown: [Snapshot](https://truthsignal.com/business/communityfibre.co.uk/snapshot.md) [Full report](https://truthsignal.com/business/communityfibre.co.uk/report.md)

## Website

communityfibre.co.uk

Full Fibre Broadband & WiFi Provider | TV & Phone Deals | Community Fibre Bringing fast and affordable fibre broadband packages with a reliable service to Londoners. Enjoy unmatched speed and high reliability with Community Fibre.

Checked on 13 Nov 2026, 00:04 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 86 out of 100, High truth signals. Customer satisfaction: insufficient evidence

86 / 100

High truth signals

Top 10% of businesses we’ve checked

## Business details

Category: Broadband

Years in business: 16 years

Sells: Subscription or membership

Kind of seller: Sells its own goods or services

Domain age: 16 years

Address: [167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom](https://www.google.com/maps/search/?api=1&query=167-169%20Great%20Portland%20Street%2C%205th%20Floor%2C%20London%2C%20W1W%205PF%2C%20United%20Kingdom)

Email address: Not found

Phone number: [+44 808 196 6262](tel:+44%20808%20196%206262)

Contact page: [communityfibre.co.uk/contact-us-new](https://communityfibre.co.uk/contact-us-new)

Website: [communityfibre.co.uk](https://communityfibre.co.uk/?utm_source=truthsignal.com&utm_medium=referral)

Social media: Not found

## Do the sources agree?

Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom Its website agrees Companies House agrees OpenStreetMap not found Web Data Commons not found

Company name: COMMUNITY FIBRE LIMITED Its website agrees Companies House agrees

## Customer reviews, accreditations and complaints

Site Reviews Rating

[App Store](https://apps.apple.com/gb/app/community-fibre-tv/id1544427252) · Read 13 November 2026 · 134 ratings · 3.4 out of 5 stars

Total 134 3.4 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/communityfibre.co.uk), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfaction Insufficient evidence · No reviews found

App experience Mostly dissatisfied · Medium confidence · From 134 ratings on the App Store

## Summary

Is communityfibre.co.uk legit and trustworthy? Truth score 86 out of 100, high truth signals: 8 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. App experience: mostly dissatisfied, medium confidence. Customer satisfaction: insufficient evidence.

communityfibre.co.uk is run by Community Fibre Limited, an active UK company registered at Companies House 16 years ago. Its website address was registered 16 years ago. It has a review page on Trustpilot. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find social media profiles or an email address.

### Positives

- An active UK company registered at Companies House, set up 16 years ago.
- Its website address was registered 16 years ago.
- It has a review page on [Trustpilot](https://uk.trustpilot.com/review/communityfibre.co.uk).
- The postcode on its website matches its registered office at Companies House.
- No malware or phishing warnings found for its website.

### Not found

- Social presence information was not found from our checks.
- Email address information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Bringing fast and affordable fibre broadband packages with a reliable service to Londoners. Enjoy unmatched speed and high reliability with Community Fibre.

— Community Fibre, in their own words

About them

What makes them different: “No. Unlike most providers, we build, own and operate our dedicated fibre optic network with the most advanced technology available to deliver our full fibre broadband right into your home – so you can enjoy the most reliable broadband connection in London!”

Customer stories: [Find out more](https://communityfibre.co.uk/reviews)

Sources [Its homepage](https://communityfibre.co.uk/)

### How to check if communityfibre.co.uk is legit

To check if communityfibre.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about communityfibre.co.uk; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details An active UK company registered at Companies House, set up 16 years ago

- Its registered office at Companies House is 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
- Its latest accounts at Companies House run to 31 December 2025
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK

Why we believe that: it is registered at Companies House, which is a registration for UK businesses, the site's structured data states its country, its legal pages give an address in England, its terms are governed by the laws of England and Wales, its phone number starts +44, its postcode is a UK postcode

Which countries the company serves: UK

Why we believe that: its address ends .uk, £ prices on its homepage

Registration

Companies House registration: Registered as COMMUNITY FIBRE LIMITED

Data protection registration (ICO): Registered, number ZA535053

VAT number: GB441471316

Companies House register

Company found in official company register: Yes

Registered company name: COMMUNITY FIBRE LIMITED

Company status: active

Company age: 16 years

Registered address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom

Accounts overdue: No

Confirmation statement overdue: No

Insolvency history: No

Registered office in dispute: No

Filing history consistent: Yes

ICO data-protection fee payer: Yes

Registered to do: 61100 Wired telecommunications activities

Company type: Private limited company

Size and borrowing

Accounts filed: Group accounts Accounts for a parent company and the companies it owns.

Secured loans (charges): 0 No secured loans outstanding at Companies House.

Sources [Companies House](https://find-and-update.company-information.service.gov.uk/company/07413288) [ICO register entry](https://ico.org.uk/ESDWebPages/Entry/ZA535053)

Domain registration Its website address was registered 16 years ago

Domain age: 16 years

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=communityfibre.co.uk)

Website details We read 3 of its pages: contact, about and terms

HTTPS enabled: Yes

Contact phone number found: [+44 808 196 6262](tel:+448081966262)

Contact page found: Yes

Sources agreeing on postcode: 2

Hosting company: Cloudflare, Inc.

What its pages say

Ways to contact them: [+44 808 196 6262](tel:+448081966262)

Phone support: [+44 808 196 6262](tel:+448081966262)

In their own words: “Community Fibre Limited is London’s largest 100% full fibre only broadband provider. We build, own, and operate our own network, delivering high-speed connectivity to homes and businesses across the capital. Established in 2010, we started with a simple goal: to bring faster, fairer internet to London communities.”

Who you're buying from: “If you need it, our Community Fibre Limited company number is 07413288 and our registered office is 167-169 Great Portland Street, 5th Floor, London W1W 5PF.”

Sources [Homepage](https://communityfibre.co.uk/) [Contact page](https://communityfibre.co.uk/contact-us-new) [About page](https://communityfibre.co.uk/about-us) [Terms page](https://communityfibre.co.uk/legal-stuff)

Search engines and AI Lets in search engines and AI answers; blocks AI training

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by name Bingbot

AI training

All blocked

OpenAI: Blocked by its robots.txt GPTBot

Anthropic: Blocked by its robots.txt ClaudeBot

Google AI: Blocked by its robots.txt Google-Extended

Apple AI: Blocked by its robots.txt Applebot-Extended

Common Crawl: Blocked by its robots.txt CCBot

Meta: Blocked by its robots.txt meta-externalagent

ByteDance (TikTok): Blocked by its robots.txt Bytespider

AI answers

All allowed

ChatGPT search: Allowed by default OAI-SearchBot

ChatGPT: Allowed by default ChatGPT-User

Claude search: Allowed by default Claude-SearchBot

Claude: Allowed by default Claude-User

Perplexity: Allowed by default PerplexityBot

User-agent: Applebot-Extended Disallow: / User-agent: Bytespider Disallow: / User-agent: CCBot Disallow: / User-agent: ClaudeBot Disallow: / User-agent: Google-Extended Disallow: / User-agent: GPTBot Disallow: / User-agent: meta-externalagent Disallow: / User-agent: Bingbot Allow: /

Sources [robots.txt](https://communityfibre.co.uk/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints It has a review page on [Trustpilot](https://uk.trustpilot.com/review/communityfibre.co.uk)

Platform · Rating · Reviews

[Trustpilot](https://uk.trustpilot.com/review/communityfibre.co.uk) · Unknown · Unknown

Total · 3.4 out of 5 stars · 134

Business mentions 1 thread on Reddit mentions this business

Platform · Thread · What it says

Reddit, r/london · [Community Fibre - Are they really that bad?](https://www.reddit.com/r/london/comments/1b3tj2v/community_fibre_are_they_really_that_bad/) · “Bear in mind that most people aren't leaving reviews , only if they've had terrible (or occasional exceptional) service. I'm with Community Fibre. They're fine, much cheaper than Virgin and far easier to speak to customer services.”

App Store Its app, Community Fibre TV, is on Apple's App Store, rated 3.4 out of 5 from 134 ratings, counted in the reviews total.

App: Community Fibre TV

App Store page: [https://apps.apple.com/gb/app/community-fibre-tv/id1544427252](https://apps.apple.com/gb/app/community-fibre-tv/id1544427252)

App Store rating: 3.4 out of 5

App Store ratings: 134

Visitor traffic Real people visited its website in 24 of the last 24 months

- Real people have visited its website since February 2021 or earlier

Monthly visitor data

Popularity among Chrome users: top 500,000 sites

First known user traffic: Feb 2021 or earlier

Months with real traffic, of the last 24: 24

Traffic pattern: sustained

Rank jump in the last 12 months: none

Rank drop in the last 12 months: none

Where its visitors are

Share of people looking up communityfibre.co.uk, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 United Kingdom 99.4%
- 2 Netherlands 0.2%
- 3 United Arab Emirates under 0.1%
- 4 United States under 0.1%
- 5 Japan under 0.1%
- 6 Argentina under 0.1%
- 7 Germany under 0.1%
- 8 Denmark under 0.1%
- 9 Spain under 0.1%
- 10 Indonesia under 0.1%

Top 10 of 14 countries.

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/communityfibre.co.uk)

Web history and authority The Internet Archive first saved a copy of its website 13 years ago

Website archive history: 13 years

Sources [First archived copy](https://web.archive.org/web/20130715/communityfibre.co.uk)

Social presence We could not check how big its social media following is: the check ran out of time.

### What data this site collects about you

Tracking tools on its homepage Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, Criteo and Hotjar

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Google Ads: Tracks what you do to show you Google adverts.

Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts.

Criteo: Follows you to show you this site's products on other sites.

Hotjar: Records how you move, scroll and click on the page.

Uses OneTrust to ask which cookies you allow.

Source [Its homepage](https://communityfibre.co.uk/)

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is protected: mail forged in its name goes to spam

Email

MX records: Yes

SPF record: Yes

DKIM key: Yes

DMARC record: Yes

DMARC policy: quarantine

Certificate

Security certificate browsers warn about: No

Certificate issuer: Let's Encrypt

Certificate type: DV

Certificate expires: 6 Feb 2027

Hosting

Nameservers: sue.ns.cloudflare.com
wilson.ns.cloudflare.com

Address: 104.20.44.223
172.66.175.166

Sources [Its DNS records](https://dns.google/query?name=communityfibre.co.uk&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source communityfibre.co.uk's DNS records

Run communityfibre.co.uk? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/communityfibre.co.uk)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run communityfibre.co.uk? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/communityfibre.co.uk)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source communityfibre.co.uk/robots.txt

Run communityfibre.co.uk? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/communityfibre.co.uk)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/communityfibre.co.uk" title="See the full Truth Signal report on communityfibre.co.uk"> <img src="https://truthsignal.com/business/communityfibre.co.uk/badge.svg" alt="Truth Signal truth score for communityfibre.co.uk" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=communityfibre.co.uk). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/communityfibre.co.uk%23change)

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Other businesses in Broadband and related categories, those most like Community Fibre first.

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## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 86, High: https://truthsignal.com/business/communityfibre.co.uk/report/2026-11.md

## How the customers' Total rating is worked out

Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures:

(7 × 3.5 + 3.4 × 134 (App Store)) ÷ (7 + 134) = 3.4, to one decimal place

## Cite

Truth Signal, Community Fibre: truth score 86 out of 100, legitimacy confidence High, assessed 2026-11-13, https://truthsignal.com/business/communityfibre.co.uk. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/communityfibre.co.uk.json
