carparts.com
Unclaimed- Rating
- 3.7 ⭐⭐⭐⭐ on Trustpilot2.9 ⭐⭐⭐ on SmartCustomer
- Reviews
- 17,151 reviews
- Years in business
- 27 years
- Address
- 2050 W 190th Street, Suite 400, Torrance
- Email address
- Not found
- Phone number
- +1 866-529-0412
- Contact page
- Not found
- Website
- carparts.com
Auto Parts by CarParts.com - Quality Parts, Priced Right.Over 1 million auto parts available at the lowest prices possible. From headlights, to mirrors, to bumpers - CarParts.com has all of the replacement car parts you need.
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<a href="https://truthsignal.com/business/carparts.com"
title="See the full Truth Signal report on carparts.com">
<img src="https://truthsignal.com/business/carparts.com/badge.svg"
alt="Truth Signal truth score for carparts.com"
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</a>Summary
Get MarkdownIs carparts.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.
We read its returns page. Its website address was registered 27 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 146,439 followers on Facebook. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 1,212 reviews on SmartCustomer average only 2.9 stars out of 5. We could not find an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read its returns page.
- Its website address was registered 27 years ago.
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 146,439 followers on Facebook.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A large number of independent reviews (1,212 on SmartCustomer), but it falls short with only 2.9 stars out of 5.
Not found
- Email address information was not found from our checks.
How to check if carparts.com is legit
1 be cautious · 7 clear · 2 for informationTo check if carparts.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about carparts.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US · BBB rating A+For information
- The Better Business Bureau rates it A+, and accredits it; 86 of its 456 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- its structured data names the area it serves, its delivery page says it ships to the US
- Better Business Bureau profile
- Found
- BBB rating
- A+
- BBB accredited
- Yes
- BBB complaints closed in three years
- 456
- BBB complaints closed in twelve months
- 129
- BBB complaints resolved to the customer's satisfaction
- 86
- BBB complaint types
- Service or Repair Issues: 172, Product Issues: 158, Delivery Issues: 86, Sales and Advertising Issues: 22, Customer Service Issues: 8, Order Issues: 6, Billing Issues: 4
- BBB customer reviews
- 452
- BBB business started
- 3 Mar 2006
Domain registrationIts website address was registered 27 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsWe read its returns pageClear
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- +1 866-529-0412
Quoted word for word from carparts.com.
- How long you have to return
- “Make sure to return the core with your original receipt within 30 days of receiving your replacement part, and please use your replacement part’s shipping box.” Returns page · from Common Crawl's copy saved 10 September 2026
- Do returns cost anything
- “Will I have to pay for return shipping?” Returns page · from Common Crawl's copy saved 10 September 2026
Customer reviewsTrustpilot 3.7 stars from 15,939 reviews · SmartCustomer 2.9 stars from 1,212 reviewsBe cautious
- Rated 3.7 stars out of 5 from 15,939 reviews on Trustpilot
- Rated 2.9 stars out of 5 from 1,212 reviews on SmartCustomer
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 3.7 out of 5 | 15,939 |
| SmartCustomer | 2.9 out of 5 | 1,212 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 2
- SmartCustomer rating
- 2.9 out of 5
- SmartCustomer review count
- 1,212
- Trustpilot rating
- 3.7 out of 5
- Trustpilot review count
- 15,939
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 50,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 29 years agoClear
- Website archive history
- 29 years
- Wikipedia page
- no
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 146,439 followers on FacebookClear
- Its YouTube channel has 26,600 subscribers and 1321 videos, the latest uploaded 9 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 146,439 followers | |
| Profile | 59,000 followers | |
| X | Profile | 3,035 followers |
| Profile | 11,614 followers | |
| YouTube | Profile | 26,600 subscribers |
| TikTok | Profile | Unknown |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 246,688 followers in total
- YouTube channel
- 1,321 videos, 26,600 subscribers, last upload 9 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blockedClear
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 18 Feb 2027
- Nameservers
- ns-1155.awsdns-16.org
ns-1655.awsdns-14.co.uk
ns-492.awsdns-61.com
ns-595.awsdns-10.net - Address
- 54.230.201.12
54.230.201.22
54.230.201.50
54.230.201.123
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