canyon.com
Website
CANYON GBDiscover the best bikes, at the best price direct to your door. Shop mountain, road, triathlon, gravity, urban, fitness, accessories and get expert support buying online.
CANYON GBDiscover the best bikes, at the best price direct to your door. Shop mountain, road, triathlon, gravity, urban, fitness, accessories and get expert support buying online.
The new Spectral:ON CF LTD has landed 🚀 You. Bike. Trail. One.#CanyonBikes #MTB #SpectralONThe latest video on its YouTube channel
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Truth score
Business details
- Category
- Bicycles
- Founded
- 1985
- Founded by
- Roman Arnold
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 27 years
- Email address
- karriere
@canyon.com - Phone number
- +420 226 259 001
- Contact page
- canyon.com/
en-cz/ customer-service/ contact/ - Website
- canyon.com
Customer reviews, accreditations and complaints
Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.
Summary
Is canyon.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 8 public checks clear, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, medium confidence. Customer satisfaction: insufficient evidence.
We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Customers have left 1 reviews on Reviews.io, averaging 5.0 stars out of 5. No malware or phishing warnings found for its website.
Positives
- We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
- Its website address was registered 27 years ago.
- It has a review page on Trustpilot.
- A not fully established independent reputation · 1 reviews on Reviews.io, rated 5.0 stars out of 5.
- No malware or phishing warnings found for its website.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
What they offer
Shop the full range of carbon and aluminum road bikes, mountain bikes, triathlon bikes, e-bikes & more. Buy manufacturer-direct and have shipped to your home.
- What makes them different
- “In 2003, Canyon becomes the first bike brand to sell bikes online, directly to riders.”
- Promises
- Service Locations
Latest YouTube video
Correct as of
How to check if canyon.com is legit
To check if canyon.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about canyon.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves 70 countries; founded in 1985 (Wikipedia)
- Where the company is based
- US
- Why we believe that
- its Better Business Bureau profile is a US listing
- Which countries the company serves
- United Arab Emirates, Austria, Australia, Belgium, Bulgaria, Bahrain, Bermuda, Brunei, Bolivia, Brazil, Canada, Switzerland, Chile, China, Colombia, Costa Rica, Cyprus, Czechia, Germany, Denmark, Ecuador, Estonia, Spain, Finland, France, UK, Greece, Guatemala, Hong Kong, Croatia, Hungary, Indonesia, Ireland, Israel, India, Iceland, Italy, Japan, Kyrgyzstan, South Korea, Kuwait, Kazakhstan, Lithuania, Luxembourg, Latvia, Macao, Mauritius, Mexico, Malaysia, Netherlands, Norway, New Zealand, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Serbia, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Thailand, Türkiye, Taiwan, Ukraine, US
- Why we believe that
- it publishes pages for 70 countries (hreflang)
- Type (Wikipedia)
- Gesellschaft mit beschränkter Haftung
- Founded
- 1985
- Employees
- 823
- Revenue
- 646000000 euro
Domain registrationIts website address was registered 27 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- +420 226 259 001
- Contact page found
- Yes
- Hosting company
- united-domains GmbH
- In their own words
- “Every day we create the bikes we dream of riding. But performance isn’t given—it’s earned, with every pedal stroke and in every design. It all started with a blue trailer, with Roman Arnold’s father importing bike parts and selling them while Roman was racing.”
- How long you have to return
- “Because we want you to be 100% satisfied with your purchase, you can return unused bikes and accessories within 30 days of receipt and to withdraw from the respective order.”
- Faulty or damaged items
- “Should we find out during the examination of your return that one of the items registered for the return is missing or damaged, we will contact you again.”
- Delivery cost
- “Everything you need to know about shipping costs and delivery times, as well as information on picking up your bike assembled.”
- Who you're buying from
- “If the customer is an entrepreneur, the place of jurisdiction for all disputes arising from contractual relationships between the customer and Canyon shall be Canyon's registered office.”
Search engines and AILets in every search engine and AI tool
Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.
All allowed
- Google Search
- Allowed by defaultGooglebot
- Bing
- Allowed by defaultBingbot
All allowed
- OpenAI
- Allowed by defaultGPTBot
- Anthropic
- Allowed by defaultClaudeBot
- Google AI
- Allowed by defaultGoogle-Extended
- Apple AI
- Allowed by defaultApplebot-Extended
- Common Crawl
- Allowed by defaultCCBot
- Meta
- Allowed by defaultmeta-externalagent
- ByteDance (TikTok)
- Allowed by defaultBytespider
All allowed
- ChatGPT search
- Allowed by defaultOAI-SearchBot
- ChatGPT
- Allowed by defaultChatGPT-User
- Claude search
- Allowed by defaultClaude-SearchBot
- Claude
- Allowed by defaultClaude-User
- Perplexity
- Allowed by defaultPerplexityBot
Reputation and track record
Customer reviews, accreditations and complaints960 reviews across 3 platforms, rated 3.0 to 5.0 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 3.0 out of 5 stars | 2 |
| Reviews.io | 5.0 out of 5 stars | 1 |
| Total | 4.7 out of 5 stars | 960 |
App StoreIts app, Canyon, is on Apple's App Store, rated 4.7 out of 5 from 957 ratings, counted in the reviews total.
- App
- Canyon
- App Store page
- https://apps.apple.com/gb/app/canyon/id6443914990
- App Store rating
- 4.7 out of 5
- App Store ratings
- 957
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 50,000 sites
Share of people looking up canyon.com, by country, over the last 2 days.
- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen
- 1United States37.4%
- 2Singapore12.3%
- 3Germany11.1%
- 4France5.3%
- 5United Kingdom5.3%
- 6Brazil4.1%
- 7Netherlands2.3%
- 8Australia1.8%
- 9Denmark1.8%
- 10Spain1.2%
Top 10 of 34 countries.
Web history and authorityThe Internet Archive first saved a copy of its website 27 years ago
- Website archive history
- 27 years
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X.com and YouTube); the largest audience is 1,200,000 followers on TikTok
YouTube Data130,666 views a video, 29,392 views a day and a new video every 4.4 days
- Views per video197,306,114 views ÷ 1,510 videos
- 130,666
- Views a day197,306,114 views ÷ 6,713 days
- 29,392
- Views per subscriber197,306,114 views ÷ 375,000 subscribers
- 526
- New subscribers a day375,000 subscribers ÷ 6,713 days
- 56
- Subscribers per 1,000 views375,000 subscribers ÷ 197,306,114 views × 1,000
- 1.9
- Subscribers per video375,000 subscribers ÷ 1,510 videos
- 248
- Days between videos6,713 days ÷ 1,510 videos
- 4.4
- Channel age26 June 2008 to 12 November 2026
- 18 years 4 months
- Subscribers
- 375,000
- Views
- 197,306,114
- Videos
- 1,510
- Started
- 26 June 2008
- Country
- Germany
- Language
- Not stated
- Topics
- Lifestyle, Sport, Vehicle
- Made for children
- Not stated
- Website in its description
- Not stated
- Trailer
- No
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Shares your data with other companies.
- “JobRad may share your data with third parties, such as suppliers or your employer, in order to complete the leasing process.”
- May send your data to other countries.
- “Depending on the technical setup and support processes, personal data may be transferred to countries outside the European Economic Area, including the United States.”
- May check your details with credit or fraud-prevention agencies.
- “PayPal uses the result of the credit check, taking into account the statistical probability of payment default, for the purpose of deciding whether to provide the respective payment method.”
- May make automated decisions or build a profile about you.
- “Processing for profiling or personalized content is carried out exclusively on the basis of your consent (Art.”
- Says how long it keeps your data.
- “We generally store raw event data for 24 months and then delete or aggregate it.”
- Says you can ask it to delete your data.
- “17 GDPR, you can request the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.”
- Has a data protection officer you can contact.
- “The contact details of the data protection officers of the social media providers listed below can be found in their respective privacy policies.”privacy
@canyon.de
Tracking tools on its homepageGoogle Tag Manager, Google Ads, Meta Pixel and Hotjar
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
- Google Ads
- Tracks what you do to show you Google adverts.
- Meta Pixel
- Tells Facebook and Instagram what you do on its site, for adverts.
- Hotjar
- Records how you move, scroll and click on the page.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None found
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 3 Feb 2027
- Nameservers
- ns.udag.de
ns.udag.net
ns.udag.org - Address
- 89.31.143.150
Proof of ownership
What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.
DNS recordNot added yet+3 possible
- What we check
- A record the business adds in its domain's settings. Only someone who runs the website can add one.
- When we check
- On every check. The points stay only while the record is there.
- Points
- 0 of 3 added
Email at its own domainNot added yet+1 possible
- What we check
- That someone at the business has confirmed an email address at its own website's domain.
- When we check
- When the address is confirmed. It counts from then on.
- Points
- 0 of 1 added
Lets our checker read itNot added yet+1 possible
- What we check
- That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
- When we check
- On every check. The point stays only while the file allows it.
- Points
- 0 of 1 added
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Change over time
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