- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - CANYON GB # canyon.com Markdown: [Snapshot](https://truthsignal.com/business/canyon.com/snapshot.md) [Full report](https://truthsignal.com/business/canyon.com/report.md) ## Website canyon.com CANYON GB Discover the best bikes, at the best price direct to your door. Shop mountain, road, triathlon, gravity, urban, fitness, accessories and get expert support buying online. youtube.com [The new Spectral:ON CF LTD has landed 🚀 You. Bike. Trail. One.#CanyonBikes #MTB #SpectralON](https://www.youtube-nocookie.com/embed/wfO5-lZKgjs) The new Spectral:ON CF LTD has landed 🚀 You. Bike. Trail. One.#CanyonBikes #MTB #SpectralON The latest video on its YouTube channel Checked on 12 Nov 2026, 21:46 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 89 out of 100, High truth signals. Customer satisfaction: insufficient evidence 89 / 100 High truth signals Top 10% of businesses we’ve checked ## Business details Category: Bicycles Founded: 1985 Founded by: Roman Arnold Sells: Physical goods Sells to: The public Kind of seller: Sells its own goods or services Licensed trade: No licence normally needed Domain age: 27 years Address: [1600 Amphitheatre Parkway, Mountain View, CA 94043](https://www.google.com/maps/search/?api=1&query=1600%20Amphitheatre%20Parkway%2C%20Mountain%20View%2C%20CA%2094043) Email address: karriere@canyon.com Phone number: [+420 226 259 001](tel:+420%20226%20259%20001) Contact page: [canyon.com/en-cz/customer-service/contact/](https://canyon.com/en-cz/customer-service/contact/) Website: [canyon.com](https://canyon.com/?utm_source=truthsignal.com&utm_medium=referral) Social media: [Facebook](https://www.facebook.com/canyon/) [Instagram](https://www.instagram.com/canyon/) [X.com](https://twitter.com/canyon_bikes) [LinkedIn](https://www.linkedin.com/company/canyon-bicycles-gmbh/) [TikTok](https://www.tiktok.com/@canyon_bicycles) [YouTube](https://www.youtube.com/@CanyonBicycles) ## Customer reviews, accreditations and complaints Site Reviews Rating [SmartCustomer](https://www.smartcustomer.com/reviews/canyon.com) · Read 12 November 2026 · 2 reviews · 3.0 out of 5 stars [Reviews.io](https://www.reviews.io/company-reviews/store/www-canyon-com) · Read 12 November 2026 · 1 reviews · 5.0 out of 5 stars [App Store](https://apps.apple.com/gb/app/canyon/id6443914990) · Read 12 November 2026 · 957 ratings · 4.7 out of 5 stars Total 960 4.7 out of 5 stars Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/www.canyon.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here. [Better Business Bureau](https://www.bbb.org/us/ga/dalton/profile/online-shopping/canyon-group-0483-80011689) Customer satisfaction Insufficient evidence · From 3 reviews on 2 independent review sites App experience Mostly satisfied · Medium confidence · From 957 ratings on the App Store ## Summary Is canyon.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 8 public checks clear, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, medium confidence. Customer satisfaction: insufficient evidence. We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Customers have left 1 reviews on Reviews.io, averaging 5.0 stars out of 5. No malware or phishing warnings found for its website. ### Positives - We read 6 of its pages · contact, about, returns, delivery, terms and privacy. - Its website address was registered 27 years ago. - It has a review page on [Trustpilot](https://uk.trustpilot.com/review/www.canyon.com). - A not fully established independent reputation · 1 reviews on [Reviews.io](https://www.reviews.io/company-reviews/store/www-canyon-com), rated 5.0 stars out of 5. - No malware or phishing warnings found for its website. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer Shop the full range of carbon and aluminum road bikes, mountain bikes, triathlon bikes, e-bikes & more. Buy manufacturer-direct and have shipped to your home. — CANYON GB, in their own words About them What makes them different: “In 2003, Canyon becomes the first bike brand to sell bikes online, directly to riders.” What they sell Promises: [Service Locations](https://www.canyon.com/en-gb/customer-service/repair-spares-warranty/bike-service-finder.html) Sources [Its homepage](https://www.canyon.com/en-gb/) [Its about page](https://www.canyon.com/en-gb/about/inside-canyon/) ### Latest YouTube video [The new Spectral:ON CF LTD has landed 🚀 You. Bike. Trail. One.#CanyonBikes #MTB #SpectralON](https://www.youtube-nocookie.com/embed/wfO5-lZKgjs) Correct as of 12 Nov 2026, 21:46 ### How to check if canyon.com is legit To check if canyon.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about canyon.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details Based in the US; serves 70 countries; founded in 1985 (Wikipedia) Country Where the company is based: US Why we believe that: its Better Business Bureau profile is a US listing Which countries the company serves: United Arab Emirates, Austria, Australia, Belgium, Bulgaria, Bahrain, Bermuda, Brunei, Bolivia, Brazil, Canada, Switzerland, Chile, China, Colombia, Costa Rica, Cyprus, Czechia, Germany, Denmark, Ecuador, Estonia, Spain, Finland, France, UK, Greece, Guatemala, Hong Kong, Croatia, Hungary, Indonesia, Ireland, Israel, India, Iceland, Italy, Japan, Kyrgyzstan, South Korea, Kuwait, Kazakhstan, Lithuania, Luxembourg, Latvia, Macao, Mauritius, Mexico, Malaysia, Netherlands, Norway, New Zealand, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Serbia, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Thailand, Türkiye, Taiwan, Ukraine, US Why we believe that: it publishes pages for 70 countries (hreflang) From Wikipedia Type (Wikipedia): Gesellschaft mit beschränkter Haftung Founded: 1985 Employees: 823 Revenue: 646000000 euro Sources [Wikipedia](https://en.wikipedia.org/wiki/Canyon_Bicycles) Domain registration Its website address was registered 27 years ago - Its website address is locked against being transferred to someone else Domain age: 27 years Domain transfer lock enabled: Yes Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=canyon.com) Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy - Company contact email is available HTTPS enabled: Yes Contact phone number found: [+420 226 259 001](tel:+420226259001) Contact page found: Yes Hosting company: united-domains GmbH What its pages say In their own words: “Every day we create the bikes we dream of riding. But performance isn’t given—it’s earned, with every pedal stroke and in every design. It all started with a blue trailer, with Roman Arnold’s father importing bike parts and selling them while Roman was racing.” How long you have to return: “Because we want you to be 100% satisfied with your purchase, you can return unused bikes and accessories within 30 days of receipt and to withdraw from the respective order.” Faulty or damaged items: “Should we find out during the examination of your return that one of the items registered for the return is missing or damaged, we will contact you again.” Delivery cost: “Everything you need to know about shipping costs and delivery times, as well as information on picking up your bike assembled.” Who you're buying from: “If the customer is an entrepreneur, the place of jurisdiction for all disputes arising from contractual relationships between the customer and Canyon shall be Canyon's registered office.” Sources [Homepage](https://canyon.com/) [Contact page](https://canyon.com/en-cz/customer-service/contact/) [About page](https://canyon.com/en-gb/about/inside-canyon/) [Returns page](https://canyon.com/en-ae/customer-service/manage-return-order/returns.html) [Delivery page](https://canyon.com/en-ae/customer-service/shipping-delivery/shipping.html) [Terms page](https://canyon.com/en-gb/about-content/terms-conditions.html) [Privacy page](https://canyon.com/en-gb/about-content/privacy.html) [En gb](https://canyon.com/en-gb/) Search engines and AI Lets in every search engine and AI tool Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All allowed Google Search: Allowed by default Googlebot Bing: Allowed by default Bingbot AI training All allowed OpenAI: Allowed by default GPTBot Anthropic: Allowed by default ClaudeBot Google AI: Allowed by default Google-Extended Apple AI: Allowed by default Applebot-Extended Common Crawl: Allowed by default CCBot Meta: Allowed by default meta-externalagent ByteDance (TikTok): Allowed by default Bytespider AI answers All allowed ChatGPT search: Allowed by default OAI-SearchBot ChatGPT: Allowed by default ChatGPT-User Claude search: Allowed by default Claude-SearchBot Claude: Allowed by default Claude-User Perplexity: Allowed by default PerplexityBot Sources [robots.txt](https://canyon.com/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints 960 reviews across 3 platforms, rated 3.0 to 5.0 out of 5 Platform · Rating · Reviews [Trustpilot](https://uk.trustpilot.com/review/www.canyon.com) · Unknown · Unknown [SmartCustomer](https://www.smartcustomer.com/reviews/canyon.com) · 3.0 out of 5 stars · 2 [Reviews.io](https://www.reviews.io/company-reviews/store/www-canyon-com) · 5.0 out of 5 stars · 1 Total · 4.7 out of 5 stars · 960 [Better Business Bureau](https://www.bbb.org/us/ga/dalton/profile/online-shopping/canyon-group-0483-80011689) App Store Its app, Canyon, is on Apple's App Store, rated 4.7 out of 5 from 957 ratings, counted in the reviews total. App: Canyon App Store page: [https://apps.apple.com/gb/app/canyon/id6443914990](https://apps.apple.com/gb/app/canyon/id6443914990) App Store rating: 4.7 out of 5 App Store ratings: 957 Visitor traffic Real people visited its website in 24 of the last 24 months - Real people have visited its website since February 2021 or earlier - It is among the 50,000 most-visited sites on the internet (Cloudflare Radar) Monthly visitor data Popularity among Chrome users: top 50,000 sites First known user traffic: Feb 2021 or earlier Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 50,000 sites Where its visitors are Share of people looking up canyon.com, by country, over the last 2 days. - Over 50% - 5 to 50% - 1 to 5% - 0.2 to 1% - Under 0.2% - None seen - 1 United States 37.4% - 2 Singapore 12.3% - 3 Germany 11.1% - 4 France 5.3% - 5 United Kingdom 5.3% - 6 Brazil 4.1% - 7 Netherlands 2.3% - 8 Australia 1.8% - 9 Denmark 1.8% - 10 Spain 1.2% Top 10 of 34 countries. Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/canyon.com) Web history and authority The Internet Archive first saved a copy of its website 27 years ago Website archive history: 27 years Sources [First archived copy](https://web.archive.org/web/19981202/canyon.com) Social presence It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X.com and YouTube); the largest audience is 1,200,000 followers on TikTok Found · Platform · Audience Found by Truth Signal · [Facebook](https://www.facebook.com/canyon/) · Unknown Found by Truth Signal · [Instagram](https://www.instagram.com/canyon/) · Unknown Found by Truth Signal · [X.com](https://twitter.com/canyon_bikes) · Unknown Found by Truth Signal · [LinkedIn](https://www.linkedin.com/company/canyon-bicycles-gmbh/) · Unknown Found by Truth Signal · [YouTube](https://www.youtube.com/@CanyonBicycles) · 375,000 subscribers Found by Truth Signal · [TikTok](https://www.tiktok.com/@canyon_bicycles) · 1,200,000 followers · · 1,575,000 followers total YouTube channel: 1,510 videos, 375,000 subscribers, last upload 12 Nov 2026 YouTube Data 130,666 views a video, 29,392 views a day and a new video every 4.4 days [Canyon](https://www.youtube.com/@canyonbicycles) @canyonbicycles Views per video 197,306,114 views ÷ 1,510 videos: 130,666 Views a day 197,306,114 views ÷ 6,713 days: 29,392 Views per subscriber 197,306,114 views ÷ 375,000 subscribers: 526 New subscribers a day 375,000 subscribers ÷ 6,713 days: 56 Subscribers per 1,000 views 375,000 subscribers ÷ 197,306,114 views × 1,000: 1.9 Subscribers per video 375,000 subscribers ÷ 1,510 videos: 248 Days between videos 6,713 days ÷ 1,510 videos: 4.4 Channel age 26 June 2008 to 12 November 2026: 18 years 4 months Subscribers: 375,000 Views: 197,306,114 Videos: 1,510 Started: 26 June 2008 Country: Germany Language: Not stated Topics: Lifestyle, Sport, Vehicle Made for children: Not stated Website in its description: Not stated Trailer: No Sources [Its YouTube channel](https://www.youtube.com/@canyonbicycles) [YouTube Terms of Service](https://www.youtube.com/t/terms) Read 12 November 2026 ### What data this site collects about you What its privacy policy says We found this business stores and uses your data Shares your data with other companies.: “JobRad may share your data with third parties, such as suppliers or your employer, in order to complete the leasing process.” May send your data to other countries.: “Depending on the technical setup and support processes, personal data may be transferred to countries outside the European Economic Area, including the United States.” May check your details with credit or fraud-prevention agencies.: “PayPal uses the result of the credit check, taking into account the statistical probability of payment default, for the purpose of deciding whether to provide the respective payment method.” May make automated decisions or build a profile about you.: “Processing for profiling or personalized content is carried out exclusively on the basis of your consent (Art.” Says how long it keeps your data.: “We generally store raw event data for 24 months and then delete or aggregate it.” Says you can ask it to delete your data.: “17 GDPR, you can request the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.” Has a data protection officer you can contact.: “The contact details of the data protection officers of the social media providers listed below can be found in their respective privacy policies.” privacy@canyon.de Source [Its privacy policy](https://www.canyon.com/en-gb/about-content/privacy.html) Tracking tools on its homepage Google Tag Manager, Google Ads, Meta Pixel and Hotjar Named in its homepage's code when we read it. Others may load later, so this list may not be complete. Google Tag Manager: Loads other tracking tools, which may not be listed here. Google Ads: Tracks what you do to show you Google adverts. Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts. Hotjar: Records how you move, scroll and click on the page. Source [Its homepage](https://canyon.com/) ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is protected: mail forged in its name goes to spam Email MX records: Yes SPF record: Yes DKIM key: Yes DMARC record: Yes DMARC policy: quarantine Certificate Security certificate browsers warn about: No Certificate issuer: Let's Encrypt Certificate type: DV Certificate expires: 3 Feb 2027 Hosting Nameservers: ns.udag.de ns.udag.net ns.udag.org Address: 89.31.143.150 Sources [Its DNS records](https://dns.google/query?name=canyon.com&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source canyon.com's DNS records Run canyon.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/canyon.com) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run canyon.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/canyon.com) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source canyon.com/robots.txt Run canyon.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/canyon.com) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for canyon.com The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=canyon.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/canyon.com%23change) ### Similar businesses Other businesses in Bicycles and related categories, those most like CANYON GB first. 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The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures: (7 × 3.5 + 3 × 2 (SmartCustomer) + 5 × 1 (Reviews.io) + 4.7 × 957 (App Store)) ÷ (7 + 960) = 4.7, to one decimal place ## Cite Truth Signal, CANYON GB: truth score 89 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/canyon.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/canyon.com.json