candymail.co.uk
Website
American Candy UK | Japanese Sweets, Snacks & Mystery Boxes – Candymail UKShop American candy, Japanese sweets, imported snacks, drinks and mystery boxes at Candymail. Discover rare treats from the USA, Japan and around the world.
American Candy UK | Japanese Sweets, Snacks & Mystery Boxes – Candymail UKShop American candy, Japanese sweets, imported snacks, drinks and mystery boxes at Candymail. Discover rare treats from the USA, Japan and around the world.
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Truth score
Business details
- Category
- Chocolate and sweets
- Years in business
- 9 years
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 6 years
- Email address
- info
@candymail.co.uk - Phone number
- Not found
- Contact page
- candymail.co.uk/
pages/ contact-us - Website
- candymail.co.uk
Do the sources agree?
- Address
- 21 Yallop Avenue, Gorleston, Great Yarmouth, NR31 6HD, England Companies House agrees Its website differs OpenStreetMap not found Web Data Commons not found
Sources give different addresses · Its website has NR31 0NN
- Company name
- CANDYMAIL GROUP LTD Companies House agrees Its website differs
Sources give different names · Its website has Candy Mail UK
Customer reviews, accreditations and complaints
Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.
Summary
Is candymail.co.uk legit and trustworthy? Truth score 88 out of 100, high truth signals: 9 public checks clear, 2 for information. Legitimacy confidence: high. App experience: mostly satisfied, medium confidence. Customer satisfaction: insufficient evidence.
candymail.co.uk is run by Candymail Group LTD, an active UK company registered at Companies House 9 years ago. Its website address was registered 6 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. We could not find a phone number.
Positives
- An active UK company registered at Companies House, set up 9 years ago.
- Its website address was registered 6 years ago.
- It has a review page on Trustpilot.
- No malware or phishing warnings found for its website.
Not found
- Phone number information was not found from our checks.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
What they offer
Shop American candy, Japanese sweets, imported snacks, drinks and mystery boxes at Candymail. Discover rare treats from the USA, Japan and around the world.
- Places
- Great Yarmouth
- Opening hours
- Mo-Fr 9:00-16:00; Mo-Fr 09:00-16:00
- Customer stories
- Reviews
Latest YouTube video
Correct as of
How to check if candymail.co.uk is legit
To check if candymail.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about candymail.co.uk; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsAn active UK company registered at Companies House, set up 9 years ago
- Its registered office at Companies House is 21 Yallop Avenue, Gorleston, Great Yarmouth, NR31 6HD, England
- Its latest accounts at Companies House run to 31 August 2026
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House, which is a registration for UK businesses, the site's structured data states its country, its postcode is a UK postcode
- Which countries the company serves
- UK, Ireland
- Why we believe that
- its address ends .uk, £ prices on its homepage, it publishes pages in 4 languages, its delivery page says it ships to the UK, its delivery page says it ships to Ireland, its delivery page says it ships internationally
- Companies House registration
- Registered as CANDYMAIL GROUP LTD
- Data protection registration (ICO)
- Registered, number ZB285868
- VAT number
- Not found
- Company found in official company register
- Yes
- Registered company name
- CANDYMAIL GROUP LTD
- Company status
- active
- Company age
- 9 years
- Registered address
- 21 Yallop Avenue, Gorleston, Great Yarmouth, NR31 6HD, England
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- ICO data-protection fee payer
- Yes
- Registered to do
- 47190 Other retail sale in non-specialised stores
- Previous names
- GIFTED TEMPS LTD (23 Aug 2017 to 16 Feb 2021)
- Company type
- Private limited company
- Accounts filed
- Small company accountsFiled by a small company, with less detail.
- Secured loans (charges)
- 0No secured loans outstanding at Companies House.
Domain registrationIts website address was registered 6 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 6 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Yes
- Sources agreeing on postcode
- 1
- Hosting company
- Cloudflare, Inc.
- In their own words
- “This store requires javascript to be enabled for some features to work correctly. We started with American candy, local deliveries and a hope that something sweet could help us through a difficult year. You helped turn that little idea into Candymail.”
- How long you have to return
- “↩️ Our voluntary 60-day returns offer If you change your mind, contact us within 60 days of delivery to request a return under our voluntary returns offer.”
- Do returns cost anything
- “💳 Return postage, delivery charges & refunds You pay return postage for a change-of-mind return unless we agree otherwise.”
- Faulty or damaged items
- “For a faulty or incorrect item, contact us before paying for postage.”
- Delivery cost
- “Northern Ireland delivery is free on qualifying orders over £50 up to 4kg, with an estimated delivery time of 3–5 working days after dispatch.”
Search engines and AILets in every search engine and AI tool
Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.
All allowed
- Google Search
- Allowed by defaultGooglebot
- Bing
- Allowed by defaultBingbot
All allowed
- OpenAI
- Allowed by defaultGPTBot
- Anthropic
- Allowed by defaultClaudeBot
- Google AI
- Allowed by defaultGoogle-Extended
- Apple AI
- Allowed by defaultApplebot-Extended
- Common Crawl
- Allowed by defaultCCBot
- Meta
- Allowed by defaultmeta-externalagent
- ByteDance (TikTok)
- Allowed by defaultBytespider
All allowed
- ChatGPT search
- Allowed by defaultOAI-SearchBot
- ChatGPT
- Allowed by defaultChatGPT-User
- Claude search
- Allowed by defaultClaude-SearchBot
- Claude
- Allowed by defaultClaude-User
- Perplexity
- Allowed by defaultPerplexityBot
Reputation and track record
Customer reviews, accreditations and complaintsIt has a review page on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| Total | 4.9 out of 5 stars | 470 |
App StoreIts app, Candy Mail UK, is on Apple's App Store, rated 4.9 out of 5 from 470 ratings, counted in the reviews total.
- App
- Candy Mail UK
- App Store page
- https://apps.apple.com/gb/app/candy-mail-uk/id6449203109
- App Store rating
- 4.9 out of 5
- App Store ratings
- 470
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Share of people looking up candymail.co.uk, by country, over the last 2 days.
- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen
- 1Germany20.0%
- 2United Kingdom20.0%
- 3Brazil10.0%
- 4Chile10.0%
- 5Iraq10.0%
- 6Peru10.0%
- 7United States10.0%
- 8South Africa10.0%
Web history and authorityThe Internet Archive first saved a copy of its website 9 years ago
- Website archive history
- 9 years
Social presenceIt is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 51,297 followers on Facebook
YouTube Data6,682 views a video, 314 views a day and a new video every 21.3 days
- Views per video681,544 views ÷ 102 videos
- 6,682
- Views a day681,544 views ÷ 2,169 days
- 314
- Views per subscriber681,544 views ÷ 367 subscribers
- 1,857
- New subscribers a day367 subscribers ÷ 2,169 days
- 0
- Subscribers per 1,000 views367 subscribers ÷ 681,544 views × 1,000
- 0.5
- Subscribers per video367 subscribers ÷ 102 videos
- 4
- Days between videos2,169 days ÷ 102 videos
- 21.3
- Channel age5 December 2020 to 13 November 2026
- 5 years 11 months
- Subscribers
- 367
- Views
- 681,544
- Videos
- 102
- Started
- 5 December 2020
- Country
- Not stated
- Language
- Not stated
- Topics
- Food, Lifestyle
- Made for children
- Not stated
- Website in its description
- Not stated
- Trailer
- No
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Shares your data with other companies.
- “We share your Personal Information with third parties to help us use your Personal Information, as described above.”
- Says you can ask it to delete your data.
- “When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.”
Tracking tools on its homepageGoogle Analytics, Google Tag Manager, Google Ads, Meta Pixel, Microsoft Clarity and Klaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Analytics
- Counts your visits and what you look at.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
- Google Ads
- Tracks what you do to show you Google adverts.
- Meta Pixel
- Tells Facebook and Instagram what you do on its site, for adverts.
- Microsoft Clarity
- Records how you move, scroll and click on the page.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None found
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 26 Dec 2026
- Nameservers
- coby.ns.cloudflare.com
luciane.ns.cloudflare.com - Address
- 104.20.46.117
172.66.144.54
Proof of ownership
What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.
DNS recordNot added yet+3 possible
- What we check
- A record the business adds in its domain's settings. Only someone who runs the website can add one.
- When we check
- On every check. The points stay only while the record is there.
- Points
- 0 of 3 added
Email at its own domainNot added yet+1 possible
- What we check
- That someone at the business has confirmed an email address at its own website's domain.
- When we check
- When the address is confirmed. It counts from then on.
- Points
- 0 of 1 added
Lets our checker read itNot added yet+1 possible
- What we check
- That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
- When we check
- On every check. The point stays only while the file allows it.
- Points
- 0 of 1 added
Is this your business? Get the code to show this score on your website
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Change over time
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