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- Candymail UK

# candymail.co.uk

Markdown: [Snapshot](https://truthsignal.com/business/candymail.co.uk/snapshot.md) [Full report](https://truthsignal.com/business/candymail.co.uk/report.md)

## Website

candymail.co.uk

American Candy UK | Japanese Sweets, Snacks & Mystery Boxes – Candymail UK Shop American candy, Japanese sweets, imported snacks, drinks and mystery boxes at Candymail. Discover rare treats from the USA, Japan and around the world.

youtube.com

[JOYRIDE TASTE TEST! 🍬](https://www.youtube-nocookie.com/embed/VUw9UvzTBU0)

JOYRIDE TASTE TEST! 🍬 The latest video on its YouTube channel

Checked on 13 Nov 2026, 00:46 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 88 out of 100, High truth signals. Customer satisfaction: insufficient evidence

88 / 100

High truth signals

Top 10% of businesses we’ve checked

## Business details

Category: Chocolate and sweets

Years in business: 9 years

Sells: Physical goods

Sells to: The public

Kind of seller: Sells its own goods or services

Licensed trade: No licence normally needed

Domain age: 6 years

Address: [21 Yallop Avenue, Gorleston, Great Yarmouth, NR31 6HD, England](https://www.google.com/maps/search/?api=1&query=21%20Yallop%20Avenue%2C%20Gorleston%2C%20Great%20Yarmouth%2C%20NR31%206HD%2C%20England)

Email address: info@candymail.co.uk

Phone number: Not found

Contact page: [candymail.co.uk/pages/contact-us](https://candymail.co.uk/pages/contact-us)

Website: [candymail.co.uk](https://candymail.co.uk/?utm_source=truthsignal.com&utm_medium=referral)

Social media: [Facebook](https://www.facebook.com/Candymailuk/) [Instagram](https://www.instagram.com/candymailuk/) [TikTok](https://www.tiktok.com/@candymailuk) [YouTube](https://www.youtube.com/@candymailUK)

## Do the sources agree?

Address: 21 Yallop Avenue, Gorleston, Great Yarmouth, NR31 6HD, England Companies House agrees Its website differs OpenStreetMap not found Web Data Commons not found

Sources give different addresses · Its website has NR31 0NN

Company name: CANDYMAIL GROUP LTD Companies House agrees Its website differs

Sources give different names · Its website has Candy Mail UK

## Customer reviews, accreditations and complaints

Site Reviews Rating

[App Store](https://apps.apple.com/gb/app/candy-mail-uk/id6449203109) · Read 13 November 2026 · 470 ratings · 4.9 out of 5 stars

Total 470 4.9 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/candymail.co.uk), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfaction Insufficient evidence · No reviews found

App experience Mostly satisfied · Medium confidence · From 470 ratings on the App Store

## Summary

Is candymail.co.uk legit and trustworthy? Truth score 88 out of 100, high truth signals: 9 public checks clear, 2 for information. Legitimacy confidence: high. App experience: mostly satisfied, medium confidence. Customer satisfaction: insufficient evidence.

candymail.co.uk is run by Candymail Group LTD, an active UK company registered at Companies House 9 years ago. Its website address was registered 6 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. We could not find a phone number.

### Positives

- An active UK company registered at Companies House, set up 9 years ago.
- Its website address was registered 6 years ago.
- It has a review page on [Trustpilot](https://uk.trustpilot.com/review/candymail.co.uk).
- No malware or phishing warnings found for its website.

### Not found

- Phone number information was not found from our checks.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Shop American candy, Japanese sweets, imported snacks, drinks and mystery boxes at Candymail. Discover rare treats from the USA, Japan and around the world.

— Candymail UK, in their own words

Where to find them

Places: Great Yarmouth

Opening hours: Mo-Fr 9:00-16:00; Mo-Fr 09:00-16:00

About them

Customer stories: [Reviews](https://candymail.co.uk/pages/reviews)

Sources [Its homepage](https://candymail.co.uk/)

### Latest YouTube video

[JOYRIDE TASTE TEST! 🍬](https://www.youtube-nocookie.com/embed/VUw9UvzTBU0)

Correct as of 13 Nov 2026, 00:46

### How to check if candymail.co.uk is legit

To check if candymail.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about candymail.co.uk; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details An active UK company registered at Companies House, set up 9 years ago

- Its registered office at Companies House is 21 Yallop Avenue, Gorleston, Great Yarmouth, NR31 6HD, England
- Its latest accounts at Companies House run to 31 August 2026
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK

Why we believe that: it is registered at Companies House, which is a registration for UK businesses, the site's structured data states its country, its postcode is a UK postcode

Which countries the company serves: UK, Ireland

Why we believe that: its address ends .uk, £ prices on its homepage, it publishes pages in 4 languages, its delivery page says it ships to the UK, its delivery page says it ships to Ireland, its delivery page says it ships internationally

Registration

Companies House registration: Registered as CANDYMAIL GROUP LTD

Data protection registration (ICO): Registered, number ZB285868

VAT number: Not found

Companies House register

Company found in official company register: Yes

Registered company name: CANDYMAIL GROUP LTD

Company status: active

Company age: 9 years

Registered address: 21 Yallop Avenue, Gorleston, Great Yarmouth, NR31 6HD, England

Accounts overdue: No

Confirmation statement overdue: No

Insolvency history: No

Registered office in dispute: No

Filing history consistent: Yes

ICO data-protection fee payer: Yes

Registered to do: 47190 Other retail sale in non-specialised stores

Previous names: GIFTED TEMPS LTD (23 Aug 2017 to 16 Feb 2021)

Company type: Private limited company

Size and borrowing

Accounts filed: Small company accounts Filed by a small company, with less detail.

Secured loans (charges): 0 No secured loans outstanding at Companies House.

Sources [Companies House](https://find-and-update.company-information.service.gov.uk/company/10930052) [ICO register entry](https://ico.org.uk/ESDWebPages/Entry/ZB285868)

Domain registration Its website address was registered 6 years ago

- Its website address is locked against being transferred to someone else

Domain age: 6 years

Domain transfer lock enabled: Yes

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=candymail.co.uk)

Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy

- Company contact email is available

HTTPS enabled: Yes

Contact phone number found: Not found

Contact page found: Yes

Sources agreeing on postcode: 1

Hosting company: Cloudflare, Inc.

What its pages say

In their own words: “This store requires javascript to be enabled for some features to work correctly. We started with American candy, local deliveries and a hope that something sweet could help us through a difficult year. You helped turn that little idea into Candymail.”

How long you have to return: “↩️ Our voluntary 60-day returns offer If you change your mind, contact us within 60 days of delivery to request a return under our voluntary returns offer.”

Do returns cost anything: “💳 Return postage, delivery charges & refunds You pay return postage for a change-of-mind return unless we agree otherwise.”

Faulty or damaged items: “For a faulty or incorrect item, contact us before paying for postage.”

Delivery cost: “Northern Ireland delivery is free on qualifying orders over £50 up to 4kg, with an estimated delivery time of 3–5 working days after dispatch.”

Sources [Homepage](https://candymail.co.uk/) [Contact page](https://candymail.co.uk/pages/contact-us) [About page](https://candymail.co.uk/pages/about-us) [Returns page](https://candymail.co.uk/pages/returns-policy) [Delivery page](https://candymail.co.uk/pages/shipping-information) [Terms page](https://candymail.co.uk/pages/terms-of-service) [Privacy page](https://candymail.co.uk/pages/privacy-policy)

Search engines and AI Lets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by default Bingbot

AI training

All allowed

OpenAI: Allowed by default GPTBot

Anthropic: Allowed by default ClaudeBot

Google AI: Allowed by default Google-Extended

Apple AI: Allowed by default Applebot-Extended

Common Crawl: Allowed by default CCBot

Meta: Allowed by default meta-externalagent

ByteDance (TikTok): Allowed by default Bytespider

AI answers

All allowed

ChatGPT search: Allowed by default OAI-SearchBot

ChatGPT: Allowed by default ChatGPT-User

Claude search: Allowed by default Claude-SearchBot

Claude: Allowed by default Claude-User

Perplexity: Allowed by default PerplexityBot

Sources [robots.txt](https://candymail.co.uk/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints It has a review page on [Trustpilot](https://uk.trustpilot.com/review/candymail.co.uk)

Platform · Rating · Reviews

[Trustpilot](https://uk.trustpilot.com/review/candymail.co.uk) · Unknown · Unknown

Total · 4.9 out of 5 stars · 470

App Store Its app, Candy Mail UK, is on Apple's App Store, rated 4.9 out of 5 from 470 ratings, counted in the reviews total.

App: Candy Mail UK

App Store page: [https://apps.apple.com/gb/app/candy-mail-uk/id6449203109](https://apps.apple.com/gb/app/candy-mail-uk/id6449203109)

App Store rating: 4.9 out of 5

App Store ratings: 470

Visitor traffic Real people visited its website in 24 of the last 24 months

- Real people have visited its website since February 2021 or earlier

Monthly visitor data

Popularity among Chrome users: top 500,000 sites

First known user traffic: Feb 2021 or earlier

Months with real traffic, of the last 24: 24

Traffic pattern: sustained

Rank jump in the last 12 months: none

Rank drop in the last 12 months: none

Where its visitors are

Share of people looking up candymail.co.uk, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 Germany 20.0%
- 2 United Kingdom 20.0%
- 3 Brazil 10.0%
- 4 Chile 10.0%
- 5 Iraq 10.0%
- 6 Peru 10.0%
- 7 United States 10.0%
- 8 South Africa 10.0%

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/candymail.co.uk)

Web history and authority The Internet Archive first saved a copy of its website 9 years ago

Website archive history: 9 years

Sources [First archived copy](https://web.archive.org/web/20170528/candymail.co.uk)

Social presence It is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 51,297 followers on Facebook

Found · Platform · Audience

Found by Truth Signal · [Facebook](https://www.facebook.com/Candymailuk/) · 51,297 followers

Found by Truth Signal · [Instagram](https://www.instagram.com/candymailuk/) · 29,000 followers

Not found · X.com

Not found · LinkedIn

Found by Truth Signal · [YouTube](https://www.youtube.com/@candymailUK) · 367 subscribers

Found by Truth Signal · [TikTok](https://www.tiktok.com/@candymailuk) · 16,500 followers

· · 97,164 followers total

YouTube channel: 102 videos, 367 subscribers, last upload 13 Jul 2025

YouTube Data 6,682 views a video, 314 views a day and a new video every 21.3 days

[Candymail](https://www.youtube.com/@candymailuk) @candymailuk

Views per video 681,544 views ÷ 102 videos: 6,682

Views a day 681,544 views ÷ 2,169 days: 314

Views per subscriber 681,544 views ÷ 367 subscribers: 1,857

New subscribers a day 367 subscribers ÷ 2,169 days: 0

Subscribers per 1,000 views 367 subscribers ÷ 681,544 views × 1,000: 0.5

Subscribers per video 367 subscribers ÷ 102 videos: 4

Days between videos 2,169 days ÷ 102 videos: 21.3

Channel age 5 December 2020 to 13 November 2026: 5 years 11 months

Subscribers: 367

Views: 681,544

Videos: 102

Started: 5 December 2020

Country: Not stated

Language: Not stated

Topics: Food, Lifestyle

Made for children: Not stated

Website in its description: Not stated

Trailer: No

Sources [Its YouTube channel](https://www.youtube.com/@candymailuk) [YouTube Terms of Service](https://www.youtube.com/t/terms) Read 13 November 2026

### What data this site collects about you

What its privacy policy says We found this business stores and uses your data

Shares your data with other companies.: “We share your Personal Information with third parties to help us use your Personal Information, as described above.”

Says you can ask it to delete your data.: “When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.”

Source [Its privacy policy](https://candymail.co.uk/pages/privacy-policy)

Tracking tools on its homepage Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, Microsoft Clarity and Klaviyo

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Google Ads: Tracks what you do to show you Google adverts.

Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts.

Microsoft Clarity: Records how you move, scroll and click on the page.

Klaviyo: Tracks what you look at, for its marketing emails.

Source [Its homepage](https://candymail.co.uk/)

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is only partly protected: mail forged in its name is reported but not blocked

- Its email identifies its real senders, but mail forged in its name is not blocked

Email

MX records: Yes

SPF record: Yes

DKIM key: Yes

DMARC record: Yes

DMARC policy: none

Certificate

Security certificate browsers warn about: No

Certificate issuer: Let's Encrypt

Certificate type: DV

Certificate expires: 26 Dec 2026

Hosting

Nameservers: coby.ns.cloudflare.com
luciane.ns.cloudflare.com

Address: 104.20.46.117
172.66.144.54

Sources [Its DNS records](https://dns.google/query?name=candymail.co.uk&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source candymail.co.uk's DNS records

Run candymail.co.uk? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/candymail.co.uk)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run candymail.co.uk? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/candymail.co.uk)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source candymail.co.uk/robots.txt

Run candymail.co.uk? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/candymail.co.uk)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/candymail.co.uk" title="See the full Truth Signal report on candymail.co.uk"> <img src="https://truthsignal.com/business/candymail.co.uk/badge.svg" alt="Truth Signal truth score for candymail.co.uk" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=candymail.co.uk). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/candymail.co.uk%23change)

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## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 88, High: https://truthsignal.com/business/candymail.co.uk/report/2026-11.md

## How the customers' Total rating is worked out

Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures:

(7 × 3.5 + 4.9 × 470 (App Store)) ÷ (7 + 470) = 4.9, to one decimal place

## Cite

Truth Signal, Candymail UK: truth score 88 out of 100, legitimacy confidence High, assessed 2026-11-13, https://truthsignal.com/business/candymail.co.uk. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/candymail.co.uk.json
