boohoo.com

Unclaimed

Website

boohoo.com

boohoo | Womens and Mens Clothes | Shop Online FashionShop boohoo's range of women's and men's clothing for the latest fashion pieces you need to be adding-to-basket, with 100s of new styles landing every day!

Checked on 19 Oct 2026, 02:38

Own this business? See what is holding the score back.

Truth score

Truth score 79 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

79/ 100

High truth signals

Customer satisfaction

Mostly dissatisfied

From independent reviews, weighed by their number

Business details

Domain age: 29 years
Address: Not foundNo address found using the trading company name
Email address: customerservices@boohoo.com
Phone number: Not found
Contact page: Not found
Website: boohoo.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot208,116 reviews · rating not read

SmartCustomer1,317 reviews1.9

Reviews.io32 reviews1.7

Trustindex34 reviews1.6

Total209,499

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Summary

Is boohoo.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 1 for information, 1 still being checked. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

We read 3 of its pages: about, returns and delivery. Its website address was registered 29 years ago, and is locked against transfer to someone else. It has 208,116 reviews on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 1,317 reviews on SmartCustomer average only 1.9 stars out of 5. Its 34 reviews on Trustindex average only 1.6 stars out of 5. Its 32 reviews on Reviews.io average only 1.7 stars out of 5. We could not find an address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

We read 3 of its pages · about, returns and delivery.
Its website address was registered 29 years ago.
208,116 reviews on Trustpilot.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A large number of independent reviews (1,317 on SmartCustomer), but it falls short with only 1.9 stars out of 5.
A low number of independent reviews (34 on Trustindex), but it falls short with only 1.6 stars out of 5.
A low number of independent reviews (32 on Reviews.io), but it falls short with only 1.7 stars out of 5.

Not found

Address information was not found from our checks.
Phone number information was not found from our checks.

How to check if boohoo.com is legit

1 be cautious · 7 clear · 1 for information · 1 checking

To check if boohoo.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about boohoo.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsFounded in 2006 (Wikipedia)Clear

Country

Which countries the company serves: UK
Why we believe that: £ prices on its homepage, its delivery page says it ships to the UK

From Wikipedia

Industry: clothing industry
Founded: 2006

SourcesWikipedia

Domain registrationIts website address was registered 29 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 29 years
Domain transfer lock enabled: Yes

Website detailsWe read 3 of its pages: about, returns and deliveryClear

Company contact email is available

HTTPS enabled: Yes
Contact phone number found: Not found
Contact page found: Not found

What its pages say

Quoted word for word from boohoo.com.

In their own words: “Upload or take a photo to find similar products - quick and easy. Just drag the corners to frame the item clearly.” About page
How long you have to return: “From the day you receive your order, you must return your item to us within 21 days to secure your refund or gift card.” Returns page
Delivery cost: “Any subscription purchased after 12am 02.03.2023 will need to spend a minimum of £20 to receive free next day delivery delivery.” Delivery page

SourcesHomepage About page Returns page Delivery page

Reputation and track record

Customer reviews209,499 reviews across 4 platforms, rated 1.6 to 1.9 out of 5Be cautious

Trustindex, a review service, gathers this business's reviews from Reviews.io, Sitejabber and Trustindex on one page, and its reviews are counted like any other review site's, less those from a site we already read on its own. A business can claim its page there to collect reviews and reply to them, and which review sites are included differs from one business to the next.

Platform	Rating	Reviews
Trustpilot	Unknown	208,116
SmartCustomer	1.9 out of 5	1,317
G2	Not found
Capterra	Not found
Reviews.io	1.7 out of 5	32
Feefo	Not found
Trustindex	1.6 out of 5	34
Google	Not checked

Trustindex reviews by platform: Reviews.io: 207, Sitejabber: 1,304, Trustindex: 34

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 50,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 20,000 sites

Web history and authorityWaiting its turn; asked again tomorrowChecking

Wikipedia page: yes

SourcesWikipedia

Social presenceIt is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 11,000,000 followers on InstagramClear

Its YouTube channel has 31,100 subscribers and 226 videos, the latest uploaded on 24 Sep 2026

Platform	Profile	Audience
Facebook	Profile	3,895,730 followers
Instagram	Profile	11,000,000 followers
X	Not found
LinkedIn	Not found
YouTube	Profile	31,100 subscribers
TikTok	Profile	1,400,000 followers

Social platforms with discovered profiles: facebook, instagram, tiktok, youtube
Social follower counts: 16,326,830 followers in total
YouTube channel: 226 videos, 31,100 subscribers, last upload 24 Sep 2026

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear