# boohoo (boohoo.com)

Is boohoo.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 1 for information, 1 still being checked. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 79 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 208,116 reviews · rating not read; SmartCustomer 1.9 · 1,317 reviews; Reviews.io 1.7 · 32 reviews; Trustindex 1.6 · 34 reviews
- Claimed: no
- Assessed: 2026-10-19

## Summary

We read 3 of its pages: about, returns and delivery. Its website address was registered 29 years ago, and is locked against transfer to someone else. It has 208,116 reviews on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 1,317 reviews on SmartCustomer average only 1.9 stars out of 5. Its 34 reviews on Trustindex average only 1.6 stars out of 5. Its 32 reviews on Reviews.io average only 1.7 stars out of 5. We could not find an address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 3 of its pages: about, returns and delivery (source: website)
- Its website address was registered 29 years ago (source: rdap)
- 208,116 reviews on Trustpilot (source: reviews)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A large number of independent reviews (1,317 on SmartCustomer), but it falls short with only 1.9 stars out of 5 (source: reviews)
- A low number of independent reviews (34 on Trustindex), but it falls short with only 1.6 stars out of 5 (source: reviews)
- A low number of independent reviews (32 on Reviews.io), but it falls short with only 1.7 stars out of 5 (source: reviews)

## Not found

- Address information was not found from our checks. (source: registry)
- Phone number information was not found from our checks. (source: website)

## How to check if boohoo.com is legit

To check if boohoo.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about boohoo.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Founded in 2006 (Wikipedia) (Clear)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: about, returns and delivery (Clear). Pages found: about (https://boohoo.com/about-us), returns (https://boohoo.com/de/pages/informational/returns), delivery (https://boohoo.com/pages/informational/premier-delivery)
- Reputation and track record: Customer reviews: 209,499 reviews across 4 platforms, rated 1.6 to 1.9 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (Google Chrome usage data) (For information)
- Reputation and track record: Web history and authority: Waiting its turn; asked again tomorrow (Checking)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 11,000,000 followers on Instagram (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from boohoo.com's own pages.

- In their own words: “Upload or take a photo to find similar products - quick and easy. Just drag the corners to frame the item clearly.” (https://www.boohoo.com/about-us)
- How long you have to return: “From the day you receive your order, you must return your item to us within 21 days to secure your refund or gift card.” (https://www.boohoo.com/de/pages/informational/returns)
- Delivery cost: “Any subscription purchased after 12am 02.03.2023 will need to spend a minimum of £20 to receive free next day delivery delivery.” (https://www.boohoo.com/pages/informational/premier-delivery)

## Cite

Truth Signal, boohoo: truth score 79 out of 100, legitimacy confidence High, assessed 2026-10-19, https://truthsignal.com/business/boohoo.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/boohoo.com