blacklane.com
Website
The Global Chauffeur Service | BlacklaneProfessional chauffeurs for business and leisure across 60+ countries. We'll take care of the details so you can arrive at your best.
The Global Chauffeur Service | BlacklaneProfessional chauffeurs for business and leisure across 60+ countries. We'll take care of the details so you can arrive at your best.
How to Offset Your Travel | A Blacklane GuideThe latest video on its YouTube channel
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Taxis and ride hailing
- Founded by
- Jens Wohltorf
- Sells
- Services
- Sells to
- The public and businesses
- Kind of seller
- Sells its own goods or services
- Licensed trade
- Other licensed trade
- Domain age
- 18 years
- Address
- Hausvogteiplatz 11 A, 10117 Berlin
- Email address
- info
@blacklane.com - Phone number
- Not found
- Contact page
- Not found
- Website
- blacklane.com
- Social media
Customer reviews
Is this your business? Get the code to show this score on your website
Claim this page to show the business controls blacklane.com. Claim this page
<a href="https://truthsignal.com/business/blacklane.com"
title="See the full Truth Signal report on blacklane.com">
<img src="https://truthsignal.com/business/blacklane.com/badge.svg"
alt="Truth Signal truth score for blacklane.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Is blacklane.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 5 of 11 public checks clear, 1 to be cautious about, 3 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
blacklane.com's website address was registered 18 years ago, and is locked against transfer to someone else. Customers have left 8,613 reviews on Trustpilot, averaging 4.0 stars out of 5. Customers have left 4,115 reviews on Reviews.io, averaging 4.7 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 24 reviews on SmartCustomer average only 2.0 stars out of 5. We could not find a matching registered company, an archive history for its website, social media profiles or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 18 years ago.
- Great independent reputation · 8,613 reviews on Trustpilot, rated 4.0 stars out of 5.
- Great independent reputation · 4,115 reviews on Reviews.io, rated 4.7 stars out of 5.
- No malware or phishing warnings found for its website.
Be cautious
- A low number of independent reviews (24 on SmartCustomer), but it falls short with only 2.0 stars out of 5.
Not found
- Company details information was not found from our checks.
- Web history and authority information was not found from our checks.
- Social presence information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
What they offer
Professional chauffeurs for business and leisure across 60+ countries. We'll take care of the details so you can arrive at your best.
Blacklane offers support and help through their help page, which can be found in the sources below.
Latest YouTube video
Correct as of
How to check if blacklane.com is legit
To check if blacklane.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about blacklane.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsnothing known
- Where the company is based
- Not stated with its address
Domain registrationIts website address was registered 18 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 18 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: about, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Not found
Quoted word for word from blacklane.com.
- In their own words
- “Blacklane began in 2011 in Berlin, Germany, when frequent travelers Jens Wohltorf and Frank Steuer set out to make professional car service as predictable as booking a flight or a hotel. What started as a two‑person idea has grown into a global platform with an international crew of 400+ people based in hubs across Singapore, Spain, the U.A.E., the U.K., and the U.S. Today, Blacklane connects guests to licensed local chauffeurs in 60 countries and over 500 cities worldwide .” About page
Reputation and track record
Customer reviews12,752 reviews across 3 platforms, rated 2.0 to 4.7 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 8,613 |
| SmartCustomer | 2.0 out of 5 | 24 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 4.7 out of 5 | 4,115 |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
App StoreIts app, Blacklane - Book Private Rides, is on Apple's App Store, rated 4.9 out of 5 from 5,865 ratings, counted in the reviews total.
- App
- Blacklane - Book Private Rides
- App Store rating
- 4.9 out of 5
- App Store ratings
- 5,865
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 200,000 sites
Web history and authoritynothing known
nothing recorded
Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn, TikTok, X and YouTube
- Its YouTube channel has 3,140 subscribers and 79 videos, the latest uploaded on 26 Mar 2025
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 3,140 subscribers |
| TikTok | Profile | 60,900 followers |
- YouTube channel
- 79 videos, 3,140 subscribers, last upload 26 Mar 2025
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- May send your data to other countries.
- “Personal data can be transmitted to limousine service providers in a third-party country outside of the European Union or the European Economic Area in which the transport is intended to take place.”
- May make automated decisions or build a profile about you.
- “In the case of Blacklane, you are only subject to an automated decision process (see Art.”
- Says you can ask it to delete your data.
- “14.3 Right to erasure (Art.”
- Has a data protection officer you can contact.
- “You can contact our data protection officer confidentially by mail to the above-mentioned address.”dataprotection
@blacklane.com
Tracking tools on its homepageNone named in its code
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
Uses Usercentrics to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 8 Mar 2027
- Nameservers
- ns-1345.awsdns-40.org
ns-1537.awsdns-00.co.uk
ns-178.awsdns-22.com
ns-963.awsdns-56.net - Address
- 108.156.39.112
108.156.39.12
108.156.39.113
108.156.39.111
Similar businesses
Other businesses in Taxis and ride hailing and related categories, those most like Blacklane first.
