balsamhill.com
Website
Artificial Christmas Trees, Christmas Ornaments & Spring Décor | Balsam HillCreate a festive atmosphere throughout every season with Balsam Hill. Shop realistic Christmas trees and premium home décor today.
Artificial Christmas Trees, Christmas Ornaments & Spring Décor | Balsam HillCreate a festive atmosphere throughout every season with Balsam Hill. Shop realistic Christmas trees and premium home décor today.
That's Not Coal... | Segment 2 | A "Picture Perfect" Christmas by Balsam HillThe latest video on its YouTube channel
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Home decor, soft furnishings and paint
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 25 years
- Address
- 50 Woodside Plaza, Suite 111 Redwood City, CA 94061
- Email address
- Not found
- Phone number
- +1 888-552-2572
- Contact page
- balsamhill.com/
contact-us - Website
- balsamhill.com
- Social media
Customer reviews
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title="See the full Truth Signal report on balsamhill.com">
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</a>Summary
Is balsamhill.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 25 years ago, and is locked against transfer to someone else. It is on 4 social media platforms (Facebook, Instagram, X and YouTube), with its largest audience of 300,000 followers on Instagram. Customers have left 46,492 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 502 reviews on Reviews.io average only 1.25 stars out of 5. Its 25 reviews on SmartCustomer average only 2.0 stars out of 5. We could not find an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
- Its website address was registered 25 years ago.
- It is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 300,000 followers on Instagram.
- Excellent independent reputation · 46,492 reviews on Trustpilot, rated 4.0 stars out of 5.
- No malware or phishing warnings found for its website.
Be cautious
- A substantial number of independent reviews (502 on Reviews.io), but it falls short with only 1.25 stars out of 5.
- A low number of independent reviews (25 on SmartCustomer), but it falls short with only 2.0 stars out of 5.
Not found
- Email address information was not found from our checks.
Our technical team has been informed.
What they offer
Create a festive atmosphere throughout every season with Balsam Hill. Shop realistic Christmas trees and premium home décor today.
- Best for
- “Designed for the Future.” Its homepage
- What makes them different
- “The first Balsam Hill Studio™ store opens on the island of Maui offering handcrafted, vacation-themed ornaments.” Its about page
Balsam Hill offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Submit a Review
- Promises
- Best Price Promise on Trees
Latest YouTube video
Correct as of
How to check if balsamhill.com is legit
To check if balsamhill.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about balsamhill.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsnothing known
- Where the company is based
- Not stated with its address
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its delivery page says it ships to the US
- VAT number
- GB213794603
Domain registrationIts website address was registered 25 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 25 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 888-552-2572
- Contact page found
- Contact page
Quoted word for word from balsamhill.com.
- In their own words
- “Since 2006, families around the world have welcomed Balsam Hill into their homes with our premium, lifelike artificial Christmas trees. Today, with trees still being our passion, we’ve expanded into greenery and heirloom quality décor offering customers more ways to celebrate their holiday traditions in their own unique way. We’re honored to be part of the stories and traditions of more than 3 million customers worldwide.” About page
- How long you have to return
- “Return or exchange eligible non-perishable products within 30 days of receipt or before December 25 (whichever comes first).” Returns page
- Faulty or damaged items
- “Products ineligible for return include perishable items, personalized items, items that are damaged due to improper care or use, and items for which a return has not been authorized.” Returns page
- Delivery cost
- “Refusing to accept delivery of any merchandise will result in a $75 service fee (per box).” Delivery page
Reputation and track record
Customer reviews47,019 reviews across 3 platforms, rated 1.25 to 4.0 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 46,492 |
| SmartCustomer | 2 out of 5 | 25 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.25 out of 5 | 502 |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficIts visitor numbers jumped suddenly into the top 50,000 websites by November 2025: a burst of traffic rather than a steady history
- Real people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- top 500,000 to top 50,000 by 2025-11
- Rank drop in the last 12 months
- top 50,000 to top 1,000,000 by 2026-02
- Popularity across the internet
- top 200,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 24 years ago
- Website archive history
- 24 years
Social presenceIt is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 300,000 followers on Instagram
- Its YouTube channel has 34,900 subscribers and 264 videos, the latest uploaded on 25 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | 300,000 followers | |
| X | Profile | Unknown |
| Not found | ||
| YouTube | Profile | 34,900 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, instagram, x, youtube
- Social follower counts
- 334,900 followers in total
- YouTube channel
- 264 videos, 34,900 subscribers, last upload 25 Oct 2026
What data this site collects about you
Tracking tools on its homepageGoogle Ads
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Ads
- Tracks what you do to show you Google adverts.
Uses Osano to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 30 Dec 2026
- Nameservers
- ns-1220.awsdns-24.org
ns-1740.awsdns-25.co.uk
ns-336.awsdns-42.com
ns-771.awsdns-32.net - Address
- 76.76.21.21
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