alibaba.com
Unclaimed- Rating
- 3.5 ⭐⭐⭐⭐ on SmartCustomer
- Reviews
- 42,682 reviews
- Years in business
- 27 years
- Address
- Not foundNo address found using the trading company name
- Email address
- Not found
- Phone number
- Not found
- Contact page
- Not found
- Website
- alibaba.com
Alibaba.com: Manufacturers, Suppliers, Exporters & Importers from the world's largest online B2B marketplaceFind quality Manufacturers, Suppliers, Exporters, Importers, Buyers, Wholesalers, Products and Trade Leads from our award-winning International Trade Site. Import & Export on alibaba.com
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<a href="https://truthsignal.com/business/alibaba.com"
title="See the full Truth Signal report on alibaba.com">
<img src="https://truthsignal.com/business/alibaba.com/badge.svg"
alt="Truth Signal truth score for alibaba.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Get MarkdownIs alibaba.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.
alibaba.com's website address was registered 27 years ago, and is locked against transfer to someone else. It is among the 500 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 138 complaint(s) filed against business. Of its 140 complaints closed in three years, 0 were resolved to the customer's satisfaction. We could not find an address, an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- Its website address was registered 27 years ago.
- It is among the 500 most-visited sites on the internet (Cloudflare Radar).
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- The Better Business Bureau rates it F, and does not accredit it; 0 of its 140 complaints closed in three years were resolved to the customer's satisfaction.
Not found
- Address information was not found from our checks.
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
How to check if alibaba.com is legit
8 clear · 2 for informationTo check if alibaba.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about alibaba.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the UK and the US · BBB rating FFor information
- The Better Business Bureau rates it F, and does not accredit it; 0 of its 140 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its Better Business Bureau profile is a US listing
- Which countries the company serves
- UK, US
- Why we believe that
- £ prices on its homepage, $ prices on its homepage, it publishes pages in 17 languages
- Better Business Bureau profile
- Found
- BBB rating
- F
- BBB accredited
- No
- BBB complaints closed in three years
- 140
- BBB complaints closed in twelve months
- 57
- BBB complaints resolved to the customer's satisfaction
- 0
- BBB complaint types
- Product Issues: 60, Service or Repair Issues: 35, Delivery Issues: 27, Sales and Advertising Issues: 6, Customer Service Issues: 5, Billing Issues: 4, Order Issues: 3
- BBB customer reviews
- 42
- BBB reasons for rating
- Failure to respond to 138 complaint(s) filed against business, 140 complaint(s) filed against business
- BBB business started
- 15 Apr 1999
- BBB file opened
- 29 Nov 2021
Domain registrationIts website address was registered 27 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsFound: https enabledClear
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- Not found
Customer reviews29,451 reviews on Trustpilot · SmartCustomer 3.5 stars from 13,231 reviewsClear
- Rated 3.5 stars out of 5 from 13,231 reviews on SmartCustomer
- 29,451 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 29,451 |
| SmartCustomer | 3.5 out of 5 | 13,231 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 2
- SmartCustomer rating
- 3.5 out of 5
- SmartCustomer review count
- 13,231
- Trustpilot review count
- 29,451
Visitor trafficIt is among the 500 most-visited sites on the internet (Cloudflare Radar)For information
- Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 1,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 500 sites
Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear
- Website archive history
- 27 years
- Wikipedia page
- no
Social presenceIt is on 4 social media platforms (Facebook, Instagram, LinkedIn and TikTok); the largest audience is 28,875,728 followers on FacebookClear
| Platform | Profile | Audience |
|---|---|---|
| Profile | 28,875,728 followers | |
| Profile | 15,000,000 followers | |
| X | Not found | |
| Profile | 624,474 followers | |
| YouTube | Not found | |
| TikTok | Profile | 2,500,000 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok
- Social follower counts
- 47,000,202 followers in total
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- GlobalSign nv-sa
- Certificate type
- OV
- Certificate expires
- 26 Mar 2027
- Nameservers
- ns1.alibabadns.com
ns2.alibabadns.com - Address
- 47.246.137.105
47.246.136.52
47.246.136.156
47.246.131.198
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