ajmadison.com

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ajmadison.com

AJ Madison

youtube.com

AJ Madison Brooklyn Appliance ShowroomThe latest video on its YouTube channel

UnclaimedChecked on 24 Oct 2026, 18:36

Own this business? See what is holding the score back.

Truth score

Truth score 74 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

74/ 100

High truth signals

Business details

Category: Home appliances
Sells: Physical goods
Sells to: The public
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 24 years
Address: 3605 13th Avenue, Brooklyn, NY 11218
Email address: Not found
Phone number: +1 800-570-3355
Contact page: ajmadison.com/page/contact-us/
Website: ajmadison.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot829 reviews

SmartCustomer68 reviews2.3

Trustindex1,435 reviews1.7

Total2,332

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

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Summary

Is ajmadison.com legit and trustworthy? Truth score 74 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

ajmadison.com's website address was registered 24 years ago, and is locked against transfer to someone else. It has 829 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 1,435 reviews on Trustindex average only 1.7 stars out of 5. Its 68 reviews on SmartCustomer average only 2.3 stars out of 5. We could not find an archive history for its website or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

Its website address was registered 24 years ago.
829 reviews on Trustpilot.
No malware or phishing warnings found for its website.

Be cautious

A large number of independent reviews (1,435 on Trustindex), but it falls short with only 1.7 stars out of 5.
A low number of independent reviews (68 on SmartCustomer), but it falls short with only 2.3 stars out of 5.

Not found

Web history and authority information was not found from our checks.
Email address information was not found from our checks.

What they offer

Getting help

AJ Madison offers support and help through their help page, which can be found in the sources below.

Promises: Price Match Guarantee

SourcesHelp Price Match Guarantee

Latest YouTube video

Correct as of 24 Oct 2026, 18:36

How to check if ajmadison.com is legit

To check if ajmadison.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ajmadison.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its phone number starts +1, its postcode is a US zip code
Which countries the company serves: US
Why we believe that: $ prices on its homepage, its delivery page says it ships to the US

Domain registrationIts website address was registered 24 years ago

Its website address is locked against being transferred to someone else

Domain age: 24 years
Domain transfer lock enabled: Yes

Website detailsWe read 7 of its pages: contact, about, returns, delivery, cancellation, terms and privacy

Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +1 800-570-3355
Contact page found: Contact page

What its pages say

Quoted word for word from ajmadison.com.

In their own words: “With a huge selection of major brand name appliances, low prices every day, easy to shop and secure purchase process, there is no place better to shop for Home Appliances than AJ Madison. We deliver the understanding, expertise, and experience to cater to all of your appliance needs. We dedicate ourselves to "service after the sale" - standing by our customers from the day of purchase throughout the life cycle of the product.” About page
How long you have to return: “It can take up to 7 days for your bank to return the funds to your account.” Returns page
Faulty or damaged items: “If your product is defective upon arrival, notify us within 24 hours of receiving products.” Returns page
Delivery cost: “AjMadison offers free threshold delivery on most appliances nationwide through our trusted network of shipping partners.” Delivery page

SourcesHomepage Contact page About page Returns page Privacy page Cancellation page Terms page Delivery page

Reputation and track record

Customer reviews2,332 reviews across 3 platforms, rated 1.7 to 2.3 out of 5

Trustindex, a review service, gathers this business's reviews from AngiesList, BBB, ConsumerAffairs, Trustindex and Yelp on one page, and its reviews are counted like any other review site's, less as many as we already count on a site we read on its own. A business can claim its page there to collect reviews and reply to them, and which review sites are included differs from one business to the next.

Platform	Rating	Reviews
Trustpilot	Unknown	829
SmartCustomer	2.3 out of 5	68
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	1.7 out of 5	1,435
Google	Not checked

Trustindex reviews by platform: AngiesList: 29, BBB: 10, ConsumerAffairs: 380, Trustindex: 1, Yelp: 1,015

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier
It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 100,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Web history and authoritynothing known

nothing recorded

Social presenceIt is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 38,000 followers on Instagram

Its YouTube channel has 449 subscribers and 187 videos, the latest uploaded on 16 Jun 2026

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Profile	38,000 followers
X	Profile	Unknown
LinkedIn	Not found
YouTube	Profile	449 subscribers
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, x, youtube
Social follower counts: 38,449 followers in total
YouTube channel: 187 videos, 449 subscribers, last upload 16 Jun 2026

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Says it does not sell your personal data.: “We do not sell personal information for money.”
Says it may sell your personal data.: “The companies we have sold or shared personal information with, or may do so, are: Google, Meta (Facebook and Instagram), Microsoft (Microsoft Advertising and Microsoft Clarity), Pinterest, Amazon Ads, Criteo, ZoomInfo, Audacy, UpSellit, Optiversal, and CJ (Commission Junction).”
May make automated decisions or build a profile about you.: “Opt out of the sale of personal information, “sharing” for cross-context behavioral advertising, targeted advertising, and profiling in furtherance of decisions that produce legal or similarly significant effects.”

SourceIts privacy policy

Tracking tools on its homepageGoogle Tag Manager, Google Ads, Meta Pixel, Pinterest Tag, Microsoft Advertising and Microsoft Clarity

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.
Google Ads: Tracks what you do to show you Google adverts.
Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts.
Pinterest Tag: Tells Pinterest what you do on its site, for adverts.
Microsoft Advertising: Tells Microsoft what you do on its site, for Bing adverts.
Microsoft Clarity: Records how you move, scroll and click on the page.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.