# AJ Madison (ajmadison.com)

Is ajmadison.com legit and trustworthy? Truth score 74 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 74 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 829 reviews · rating not read; SmartCustomer 2.3 · 68 reviews; Trustindex 1.7 · 1,435 reviews
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Home appliances
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 24 years
- Address: 3605 13th Avenue, Brooklyn, NY 11218
- Email address: Not found
- Phone number: +1 800-570-3355
- Contact page: https://ajmadison.com/page/contact-us/
- Website: https://ajmadison.com/
- Social media: Facebook https://www.facebook.com/AJMadisonAppliances, X https://twitter.com/ajmadison, YouTube https://www.youtube.com/user/AjMadisonAppliances
- Latest YouTube video: AJ Madison Brooklyn Appliance Showroom https://www.youtube.com/watch?v=CxnCb5ndhfw

## Summary

ajmadison.com's website address was registered 24 years ago, and is locked against transfer to someone else. It has 829 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 1,435 reviews on Trustindex average only 1.7 stars out of 5. Its 68 reviews on SmartCustomer average only 2.3 stars out of 5. We could not find an archive history for its website or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 24 years ago (source: rdap)
- 829 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A large number of independent reviews (1,435 on Trustindex), but it falls short with only 1.7 stars out of 5 (source: reviews)
- A low number of independent reviews (68 on SmartCustomer), but it falls short with only 2.3 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Email address information was not found from our checks. (source: website)

## How to check if ajmadison.com is legit

To check if ajmadison.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ajmadison.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 24 years ago (Clear)
- Who they are: Website details: We read 7 of its pages: contact, about, returns, delivery, cancellation, terms and privacy (Clear). Pages found: contact (https://ajmadison.com/page/contact-us/), about (https://ajmadison.com/help-center/article/about-us/), returns (https://ajmadison.com/help-center/article/return-policy/), delivery (https://ajmadison.com/help-center/article/free-nationwide-delivery/), cancellation (https://ajmadison.com/help-center/article/order-cancellation/), terms (https://ajmadison.com/help-center/article/terms-and-conditions/), privacy (https://ajmadison.com/help-center/article/privacy-policy/)
- Reputation and track record: Customer reviews: 2,332 reviews across 3 platforms, rated 1.7 to 2.3 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 38,000 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from ajmadison.com's own pages.

- In their own words: “With a huge selection of major brand name appliances, low prices every day, easy to shop and secure purchase process, there is no place better to shop for Home Appliances than AJ Madison. We deliver the understanding, expertise, and experience to cater to all of your appliance needs. We dedicate ourselves to "service after the sale" - standing by our customers from the day of purchase throughout the life cycle of the product.” (https://ajmadison.com/help-center/article/about-us/)
- How long you have to return: “It can take up to 7 days for your bank to return the funds to your account.” (https://ajmadison.com/help-center/article/return-policy/)
- Faulty or damaged items: “If your product is defective upon arrival, notify us within 24 hours of receiving products.” (https://ajmadison.com/help-center/article/return-policy/)
- Delivery cost: “AjMadison offers free threshold delivery on most appliances nationwide through our trusted network of shipping partners.” (https://ajmadison.com/help-center/article/free-nationwide-delivery/)

## Cite

Truth Signal, AJ Madison: truth score 74 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/ajmadison.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/ajmadison.com