12go.com
Website
12Go - Train, Bus, Ferry, Transfer & Flight Cheap Tickets OnlineBest Online Travel Agency for Asia, Oceania, Europe, South and North America
12Go - Train, Bus, Ferry, Transfer & Flight Cheap Tickets OnlineBest Online Travel Agency for Asia, Oceania, Europe, South and North America
Single Tickets vs JR Pass: Which Saves You Money in Japan?The latest video on its YouTube channel
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Train and coach tickets
- Founded by
- Alexey Abolmasov
- Sells
- Services
- Sells to
- The public
- Licensed trade
- No licence normally needed
- Domain age
- 30 years
- Address
- 75 High Street, Singapore 179435
- Email address
- Not found
- Phone number
- Not found
- Contact page
- Not found
- Website
- 12go.com
- Social media
Customer reviews
No reviews foundWe looked on Trustpilot, SmartCustomer, G2, Capterra, Reviews.io and Feefo
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</a>Summary
Is 12go.com legit and trustworthy? Truth score 53 out of 100, mixed truth signals: 5 of 10 public checks clear, 3 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.
12go.com's website address was registered 30 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find customer reviews, an archive history for its website, social media profiles, a customer rating, an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 30 years ago.
- No malware or phishing warnings found for its website.
Not found
- Customer reviews information was not found from our checks.
- Web history and authority information was not found from our checks.
- Social presence information was not found from our checks.
- Reviews information was not found from our checks.
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
What they offer
Best Online Travel Agency for Asia, Oceania, Europe, South and North America
12Go offers support and help through their help page, which can be found in the sources below.
Latest YouTube video
Correct as of
How to check if 12go.com is legit
To check if 12go.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about 12go.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in Singapore; serves the UK and Worldwide
- Where the company is based
- Singapore
- Why we believe that
- its legal pages give an address in Singapore, its terms are governed by the laws of Singapore
- Which countries the company serves
- UK, Worldwide
- Why we believe that
- £ prices on its homepage, it publishes pages in 23 languages, its pages say it works in 100 or more countries
- Better Business Bureau profile
- Not found
Domain registrationIts website address was registered 30 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 30 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: about, terms and privacy
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Not found
Quoted word for word from 12go.com.
- In their own words
- “12Go is a multi-modal transportation booking platform founded in Singapore in 2012, with operational headquarters in Bangkok, Thailand. We sell tickets for trains, buses, ferries, vans, taxis, and flights across more than 200 countries, with the deepest coverage in Southeast Asia, where we are one of the region’s largest online travel agencies for ground and sea transportation. Since launch, travelers have used 12Go to book over 18 million journeys.” About page
- Who you're buying from
- “For the purpose of payment processing in certain jurisdictions, we may utilize our affiliate, 12Go Europe Ltd., a company registered under number HE 402152, with its registered office at 2 Romanou, Tlias Tower, 1st Floor, Office 101, 1070 Nicosia, Cyprus.” Terms page
Reputation and track record
Customer reviewsWe were unable to find out what its customer reviews say.
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Not checked | |
| SmartCustomer | Not checked | |
| G2 | Not checked | |
| Capterra | Not checked | |
| Reviews.io | Not checked | |
| Feefo | Not checked | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 19 of the last 24 months
- Real people have visited its website since October 2023
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity across the internet
- top 50,000 sites
Web history and authoritynothing known
nothing recorded
Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn, TikTok, X and YouTube
- Its YouTube channel has 3,710 subscribers and 920 videos, the latest uploaded on 21 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | 97,833 followers | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 3,710 subscribers |
| TikTok | Profile | 8,891 followers |
- YouTube channel
- 920 videos, 3,710 subscribers, last upload 21 Oct 2026
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “We do not sell Personal Data and we do not share Personal Data with third parties for cross-context behavioral advertising purposes.”
- Collects where you are.
- “Imprecise location data derived from IP addresses.”
- Says you can ask it to delete your data.
- “This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it.”
- Has a data protection officer you can contact.
- “We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this Policy.”dpo
@12go.asia
Tracking tools on its homepageGoogle Tag Manager and Google Ads
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
- Google Ads
- Tracks what you do to show you Google adverts.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 25 Feb 2027
- Nameservers
- ns-1011.awsdns-62.net
ns-1122.awsdns-12.org
ns-2008.awsdns-59.co.uk
ns-428.awsdns-53.com - Address
- 35.159.184.38
3.66.2.189
63.182.240.88
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