# 12Go (12go.com)

Is 12go.com legit and trustworthy? Truth score 53 out of 100, mixed truth signals: 5 of 10 public checks clear, 3 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

- Truth score: 53 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-27

## Business details

- Category: Train and coach tickets
- Founded by: Alexey Abolmasov
- Sells: Services
- Sells to: The public
- Licensed trade: No licence normally needed
- Domain age: 30 years
- Address: 75 High Street, Singapore 179435
- Email address: Not found
- Phone number: Not found
- Contact page: Not found
- Website: https://12go.com/
- Social media: Facebook https://www.facebook.com/12go.co, Instagram https://www.instagram.com/12go_com/, X https://twitter.com/12gocom, LinkedIn https://www.linkedin.com/company/12go-asia, TikTok https://www.tiktok.com/@12go.asia, YouTube https://www.youtube.com/@12gocom
- Latest YouTube video: Single Tickets vs JR Pass: Which Saves You Money in Japan? https://www.youtube.com/watch?v=C3bv0mNb2RE

## Summary

12go.com's website address was registered 30 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find customer reviews, an archive history for its website, social media profiles, a customer rating, an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- Its website address was registered 30 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Customer reviews information was not found from our checks. (source: reviews)
- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)
- Reviews information was not found from our checks. (source: reviews)
- Email address information was not found from our checks. (source: website)
- Phone number information was not found from our checks. (source: website)

## How to check if 12go.com is legit

To check if 12go.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about 12go.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in Singapore; serves the UK and Worldwide (For information)
- Who they are: Domain registration: Its website address was registered 30 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: about, terms and privacy (Clear). Pages found: about (https://12go.com/en/about), terms (https://12go.com/en/terms), privacy (https://12go.com/en/privacy-policy)
- Reputation and track record: Customer reviews: We were unable to find out what its customer reviews say. (Not found)
- Reputation and track record: Visitor traffic: Real people visited its website in 19 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, TikTok, X and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from 12go.com's own pages.

- In their own words: “12Go is a multi-modal transportation booking platform founded in Singapore in 2012, with operational headquarters in Bangkok, Thailand. We sell tickets for trains, buses, ferries, vans, taxis, and flights across more than 200 countries, with the deepest coverage in Southeast Asia, where we are one of the region’s largest online travel agencies for ground and sea transportation. Since launch, travelers have used 12Go to book over 18 million journeys.” (https://12go.com/en/about)
- Who you're buying from: “For the purpose of payment processing in certain jurisdictions, we may utilize our affiliate, 12Go Europe Ltd., a company registered under number HE 402152, with its registered office at 2 Romanou, Tlias Tower, 1st Floor, Office 101, 1070 Nicosia, Cyprus.” (https://12go.com/en/terms)

## Could not be checked this time

- social, news

## Cite

Truth Signal, 12Go: truth score 53 out of 100, legitimacy confidence Mixed, assessed 2026-10-27, https://truthsignal.com/business/12go.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/12go.com