zwilling.com

Website

zwilling.com

Official ZWILLING J.A. HENCKELS Store | Shop Knives, Cookware, Cutlery and Kitchen ToolsShop Manufacturer Direct: Zwilling | Staub | Miyabi | Demeyere. Free shipping on kitchen knives, cookware, cutlery, knife sets, kitchen tools & more.

youtube.com

Ramen made effortless with ZWILLING 🍜The latest video on its YouTube channel

UnclaimedChecked on 3 Nov 2026, 16:42

Own this business? See what is holding the score back.

Truth score

Truth score 95 out of 100, High truth signals. Customer satisfaction: mostly satisfied

95/ 100

High truth signals

Top 1% of businesses we’ve checked

Business details

Category: Kitchenware and tableware
Founded: 1731
Places to visit: 3 storesYork, Ashford, Bicester
Sells: Physical goods
Sells to: The public
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 28 years
Address: ZWILLING UK Web Returns Unit 4 Sence Court Bardon Hill Coalville LE67 1GZ
Email address: customerservice@zwilling.co.uk.the
Phone number: +44 330 363 0005
Contact page: zwilling.com/uk/customer-service/contact-us/returns-cancellation.html
Website: zwilling.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot782 reviews

App Store260 ratings4.8

Total1,042

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is zwilling.com legit and trustworthy? Truth score 95 out of 100, high truth signals: 7 of 11 public checks clear, 4 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 28 years ago, and is locked against transfer to someone else. It has 782 reviews on Trustpilot. No malware or phishing warnings found for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
Its website address was registered 28 years ago.
782 reviews on Trustpilot.
No malware or phishing warnings found for its website.

What they offer

Where to find them

3 stores

YorkAshfordBicester

Numbers are places close together. Positions from OpenStreetMap contributors.

Latest YouTube video

Correct as of 3 Nov 2026, 16:42

How to check if zwilling.com is legit

To check if zwilling.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about zwilling.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsFounded in 1731 (Wikipedia)

Country

Where the company is based: UK
Why we believe that: the site's structured data states its country, its terms are governed by the laws of England and Wales, its phone number starts +44, its postcode is a UK postcode
Which countries the company serves: Belgium, Canada, France, UK, Netherlands, US
Why we believe that: £ prices on its homepage, it publishes pages for 6 countries (hreflang), its delivery page says it ships to the UK

Registration

VAT number: Not found

From Wikipedia

Type (Wikipedia): Aktiengesellschaft
Industry: kitchenware
Founded: 1731
Employees: 3800
Revenue: 762000000 euro

SourcesWikipedia

Domain registrationIts website address was registered 28 years ago

Its website address is locked against being transferred to someone else

Domain age: 28 years
Domain transfer lock enabled: Yes

Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +44 330 363 0005
Contact page found: Contact page

What its pages say

Quoted word for word from zwilling.com.

In their own words: “SKIP TO MAIN CONTENT BLACK FRIDAY IS COMING: Sign up for early access. Across the globe, our dedicated family of employees proudly crafts each product with expertise and enthusiasm. Owning our factories allow us to serve up the best quality goods to our customers — so you can cook with confidence for decades to come.” About page
How long you have to return: “HENCKELS will refund the cost of the cancelled goods plus the original outbound delivery cost, if applicable, within 14 days of receiving acceptable returns.” Returns page
Do returns cost anything: “Hassle-Free returns” Returns page
Faulty or damaged items: “To return a faulty product please contact the ZWILLING UK customer service team at [email protected] or 0330 363 0005 to obtain a returns label (proof of purchase required).” Returns page
Delivery cost: “Standard delivery to addresses within the UK is charged at £4.95 for orders up to £50, and free for orders of £50 or over.” Delivery page

SourcesHomepage About page Contact page Terms page Delivery page Returns page Privacy page Privacy page Withdrawal+Policy.html Article about the group factories.html

Reputation and track record

Customer reviews1,042 reviews across 2 platforms, rated 4.8 to 4.8 out of 5

Platform	Rating	Reviews
Trustpilot	Unknown	782
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

App StoreIts app, ZWILLING App, is on Apple's App Store, rated 4.8 out of 5 from 260 ratings, counted in the reviews total.

App: ZWILLING App
App Store page: https://apps.apple.com/gb/app/zwilling-app/id1583180442
App Store rating: 4.8 out of 5
App Store ratings: 260

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier
It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 50,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 100,000 sites

Web history, truth checks and authorityFound: wikipedia page

Wikipedia page: yes

SourcesWikipedia

Checks we have made1Newest first, since 3 November 2026

3 November 2026
First checkScore 95, High truth signals
Nothing earlier to compare with

Social presenceIts website links to its profiles on Facebook, Instagram, TikTok and YouTube; their follower counts are unknown because the profile search could not run

Its YouTube channel has 6,000 subscribers and 231 videos, the latest uploaded on 2 Nov 2026

Platform	Profile	Audience
Facebook	Profile	6,797 followers
Instagram	Profile	Unknown
X	Not checked
LinkedIn	Not checked
YouTube	Profile	6,000 subscribers
TikTok	Profile	1,942 followers

YouTube channel: 231 videos, 6,000 subscribers, last upload 2 Nov 2026

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Collects where you are.: “Categories of data processed: Usage data, connection data, possibly location data (depending on GPS usage).”
Has a data protection officer you can contact.: “In the first section of this privacy policy, you will find details of the data controller as well as the contact details of our data protection officer.”

SourceIts privacy policy

Tracking tools on its homepageGoogle Tag Manager

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Uses Usercentrics to ask which cookies you allow.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.