zendesk.com
Website
AI-Powered Customer Service Platform | ZendeskMove beyond deflection with AI agents that resolve issues end-to-end. Improve service quality, speed, and scale. Start your free trial.
AI-Powered Customer Service Platform | ZendeskMove beyond deflection with AI agents that resolve issues end-to-end. Improve service quality, speed, and scale. Start your free trial.
Transform HR and internal support with Employee Service AI Agents | ZendeskThe latest video on its YouTube channel
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Truth score
Business details
- Category
- Business software (SaaS)
- Founded
- 2007
- Sells to
- Businesses
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 21 years
- Address
- 181 Fremont St., San Francisco
- Email address
- Not found
- Phone number
- Not found
- Contact page
- zendesk.com/
service/ Linked from the site's own pages. We could not open it.contact-center/ - Website
- zendesk.com
- Social media
Customer reviews
No reviews foundWe looked on Trustpilot, SmartCustomer, G2, Capterra, Reviews.io and Feefo
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<a href="https://truthsignal.com/business/zendesk.com"
title="See the full Truth Signal report on zendesk.com">
<img src="https://truthsignal.com/business/zendesk.com/badge.svg"
alt="Truth Signal truth score for zendesk.com"
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</a>Summary
Is zendesk.com legit and trustworthy? Truth score 87 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.
zendesk.com's website address was registered 21 years ago, and is locked against transfer to someone else. It is among the 1,000 most-visited sites on the internet (Cloudflare Radar). It has a review page on Trustpilot. No malware or phishing warnings found for its website. We could not find a customer rating, an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 21 years ago.
- It is among the 1,000 most-visited sites on the internet (Cloudflare Radar).
- It has a review page on Trustpilot.
- No malware or phishing warnings found for its website.
Not found
- Reviews information was not found from our checks.
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
What they offer
Move beyond deflection with AI agents that resolve issues end-to-end. Improve service quality, speed, and scale. Start your free trial.
- What makes them different
- “Whether you’re building our support for the first time, or growing fast and managing high volume with strict controls, Zendesk adapts to your workflow, systems, and security requirements.” Its homepage
Zendesk offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Customer stories
Latest YouTube video
Correct as of
How to check if zendesk.com is legit
To check if zendesk.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about zendesk.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; founded in 2007 (Wikipedia)
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its postcode is a US zip code, OpenData.org's record puts its head office in 989 Market St, San Francisco, CA, 94103, USA
- Legal Entity Identifier (LEI)
- 549300SLI6BN94BKKO36
- SEC registration (CIK)
- 0001463172
- Better Business Bureau profile
- Not found
- Type (Wikipedia)
- Delaware corporation
- Industry
- software industry
- Founded
- 2007
- Employees
- 500
- Listed name
- ZENDESK, INC.
- Trading names
- ZENDESK
- Head office (OpenData.org)
- 989 Market St, San Francisco, CA, 94103, USA
- Number of locations
- 2
Domain registrationIts website address was registered 21 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 21 years
- Domain transfer lock enabled
- Yes
Website detailsFound: https enabled, terms page linked, contact page linked, privacy page linked
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page linked
- Yes
Reputation and track record
Customer reviewsIt has a review page on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficIt is among the 1,000 most-visited sites on the internet (Cloudflare Radar)
- Real people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 1,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 185,203 followers on Facebook
- Its YouTube channel has 53,300 subscribers and 1468 videos, the latest uploaded on 26 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | 185,203 followers | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 53,300 subscribers |
| TikTok | Profile | 53,500 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 292,003 followers in total
- YouTube channel
- 1,468 videos, 53,300 subscribers, last upload 26 Oct 2026
What data this site collects about you
Tracking tools on its homepageGoogle Tag Manager
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
Uses OneTrust to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 22 Jan 2027
- Nameservers
- ns-1213.awsdns-23.org
ns-1858.awsdns-40.co.uk
ns-444.awsdns-55.com
ns-754.awsdns-30.net - Address
- 216.198.54.2
216.198.53.2
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