wayfair.com
Unclaimed- Rating
- 1.4 ⭐ on Trustpilot1.8 ⭐⭐ on SmartCustomer
- Reviews
- 8,090 reviews
- Years in business
- 22 years
- Address
- Not foundNo address found using the trading company name
- Email address
- Not found
- Phone number
- Not found
- Contact page
- Not found
- Website
- wayfair.com
Wayfair.com - Online Home Store for Furniture, Decor, Outdoors & MoreShop Wayfair for A Zillion Things Home across all styles and budgets. 5,000 brands of furniture, lighting, cookware, and more. Free Shipping on most items.
Wayfair.com - Online Home Store for Furniture, Decor, Outdoors & MoreShop Wayfair for A Zillion Things Home across all styles and budgets. 5,000 brands of furniture, lighting, cookware, and more. Free Shipping on most items.
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<a href="https://truthsignal.com/business/wayfair.com"
title="See the full Truth Signal report on wayfair.com">
<img src="https://truthsignal.com/business/wayfair.com/badge.svg"
alt="Truth Signal truth score for wayfair.com"
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loading="lazy" decoding="async">
</a>Summary
Get MarkdownIs wayfair.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
wayfair.com's website address was registered 22 years ago, and is locked against transfer to someone else. It is among the 2,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 6,000 reviews on Trustpilot average only 1.4 stars out of 5. Its 2,090 reviews on SmartCustomer average only 1.8 stars out of 5. We could not find an address, an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- Its website address was registered 22 years ago.
- It is among the 2,000 most-visited sites on the internet (Cloudflare Radar).
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A large number of independent reviews (6,000 on Trustpilot), but it falls short with only 1.4 stars out of 5.
- A large number of independent reviews (2,090 on SmartCustomer), but it falls short with only 1.8 stars out of 5.
Not found
- Address information was not found from our checks.
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
How to check if wayfair.com is legit
1 be cautious · 7 clear · 2 for informationTo check if wayfair.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about wayfair.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US; founded in 2002 (Wikipedia) · BBB rating A+For information
- The Better Business Bureau rates it A+, and accredits it; 1,414 of its 5,146 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage
- Better Business Bureau profile
- Found
- BBB rating
- A+
- BBB accredited
- Yes
- BBB complaints closed in three years
- 5,146
- BBB complaints closed in twelve months
- 1,447
- BBB complaints resolved to the customer's satisfaction
- 1,414
- BBB complaint types
- Service or Repair Issues: 1,709, Product Issues: 1,605, Delivery Issues: 1,281, Sales and Advertising Issues: 272, Order Issues: 96, Billing Issues: 94, Customer Service Issues: 89
- BBB customer reviews
- 1,968
- BBB reasons for rating
- Customer Reviews are not used in the calculation of the BBB Letter Grade Rating
- BBB business started
- 1 Jan 2002
- BBB file opened
- 10 Mar 2003
- Former name
- CSN Stores (2002–2011)
- Type (Wikipedia)
- Public
- Industry
- E-commerce
- Founded
- August 2002; 24 years ago
- Area served
- United States; United Kingdom; Germany; Republic of Ireland; Canada
- Employees
- ~12,800 (2025)
- Revenue
- US$12.46 billion (2025)
Domain registrationIts website address was registered 22 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 22 years
- Domain transfer lock enabled
- Yes
Website detailsFound: https enabled, returns page found, shipping page foundClear
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- Not found
Customer reviewsTrustpilot 1.4 stars from 6,000 reviews · SmartCustomer 1.8 stars from 2,090 reviewsBe cautious
- Rated 1.8 stars out of 5 from 2,090 reviews on SmartCustomer
- Rated 1.4 stars out of 5 from 6,000 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 1.4 out of 5 | 6,000 |
| SmartCustomer | 1.8 out of 5 | 2,090 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 2
- SmartCustomer rating
- 1.8 out of 5
- SmartCustomer review count
- 2,090
- Trustpilot rating
- 1.4 out of 5
- Trustpilot review count
- 6,000
Visitor trafficIt is among the 2,000 most-visited sites on the internet (Cloudflare Radar)For information
- Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 5,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 2,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear
- Website archive history
- 25 years
- Wikipedia page
- yes
Social presenceIt is on 3 social media platforms (LinkedIn, X and YouTube); the largest audience is 440,587 followers on LinkedInClear
- Its YouTube channel has 137,000 subscribers and 931 videos, the latest uploaded 5 days ago
| Platform | Profile | Audience |
|---|---|---|
| Not found | ||
| Not found | ||
| X | Profile | 73,500 followers |
| Profile | 440,587 followers | |
| YouTube | Profile | 137,000 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- linkedin, x, youtube
- Social follower counts
- 651,087 followers in total
- YouTube channel
- 931 videos, 137,000 subscribers, last upload 5 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spamClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 4 Dec 2026
- Nameservers
- dns1.p02.nsone.net
dns2.p02.nsone.net
dns3.p02.nsone.net
dns4.p02.nsone.net
ns01.wfrdns.com
ns02.wfrdns.com
ns03.wfrdns.com
ns04.wfrdns.com - Address
- 151.101.129.252
151.101.1.252
151.101.193.252
151.101.65.252
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