temu.com
Unclaimed- Rating
- 1.52 ⭐⭐ on Reviews.io1.8 ⭐⭐ on SmartCustomer
- Reviews
- 4,800 reviews
- Years in business
- 23 years
- Address
- 31 St James Ave Suite 355, Boston
- Email address
- Not found
- Phone number
- Not found
- Contact page
- temu.com/contact
- Website
- temu.com
Temu | Explore the Latest Clothing, Beauty, Home, Jewelry & MoreMake Temu your one-stop destination for the latest fashion products, cosmetics & more. Free shipping on items shipped from Temu. Free returns within 90 days. Shop on Temu and start saving.
Temu | Explore the Latest Clothing, Beauty, Home, Jewelry & MoreMake Temu your one-stop destination for the latest fashion products, cosmetics & more. Free shipping on items shipped from Temu. Free returns within 90 days. Shop on Temu and start saving.
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<a href="https://truthsignal.com/business/temu.com"
title="See the full Truth Signal report on temu.com">
<img src="https://truthsignal.com/business/temu.com/badge.svg"
alt="Truth Signal truth score for temu.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Get MarkdownIs temu.com legit and trustworthy? Truth score 65 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.
temu.com's website address was registered 23 years ago, and is locked against transfer to someone else. It is among the 500 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 3,040 reviews on Reviews.io average only 1.52 stars out of 5. Its 1,760 reviews on SmartCustomer average only 1.8 stars out of 5. We could not find an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- Its website address was registered 23 years ago.
- It is among the 500 most-visited sites on the internet (Cloudflare Radar).
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A large number of independent reviews (3,040 on Reviews.io), but it falls short with only 1.52 stars out of 5.
- A large number of independent reviews (1,760 on SmartCustomer), but it falls short with only 1.8 stars out of 5.
Not found
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
How to check if temu.com is legit
1 be cautious · 7 clear · 2 for informationTo check if temu.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about temu.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves 57 countries · BBB rating BFor information
- The Better Business Bureau rates it B, and does not accredit it; 1,062 of its 6,077 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its postcode is a US zip code, its Better Business Bureau profile is a US listing
- Which countries the company serves
- United Arab Emirates, Austria, Australia, Belgium, Bulgaria, Bahrain, Canada, Switzerland, Chile, Colombia, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, UK, Georgia, Greece, Croatia, Hungary, Ireland, Israel, Iceland, Italy, Jordan, Japan, South Korea, Kuwait, Kazakhstan, Lithuania, Luxembourg, Latvia, Morocco, Malta, Mauritius, Mexico, Malaysia, Netherlands, Norway, New Zealand, Oman, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia, Ukraine, US, South Africa
- Why we believe that
- $ prices on its homepage, it publishes pages for 57 countries (hreflang)
- Better Business Bureau profile
- Found
- BBB rating
- B
- BBB accredited
- No
- BBB complaints closed in three years
- 6,077
- BBB complaints closed in twelve months
- 2,142
- BBB complaints resolved to the customer's satisfaction
- 1,062
- BBB complaint types
- Product Issues: 2,298, Service or Repair Issues: 1,534, Delivery Issues: 1,446, Sales and Advertising Issues: 329, Billing Issues: 168, Customer Service Issues: 168, Order Issues: 132, Facilities Issues: 2
- BBB customer reviews
- 1,119
- BBB reasons for rating
- 6,077 complaint(s) filed against business
- BBB business started
- 11 Jul 2022
- BBB file opened
- 19 Oct 2022
Domain registrationIts website address was registered 23 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 23 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 2 of its pages: contact and termsClear
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- Not found
Customer reviewsSmartCustomer 1.8 stars from 1,760 reviews · Reviews.io 1.52 stars from 3,040 reviewsBe cautious
- It has a review page on Trustpilot
- Rated 1.52 stars out of 5 from 3,040 reviews on Reviews.io
- Rated 1.8 stars out of 5 from 1,760 reviews on SmartCustomer
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 1.8 out of 5 | 1,760 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.52 out of 5 | 3,040 |
| Feefo | Not found |
- Independent review platforms
- 2
- Reviews.io rating
- 1.52 out of 5
- Reviews.io review count
- 3,040
- SmartCustomer rating
- 1.8 out of 5
- SmartCustomer review count
- 1,760
Visitor trafficIt is among the 500 most-visited sites on the internet (Cloudflare Radar)For information
- Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
- Real people have visited its website since September 2022
- Popularity among Chrome users
- top 1,000 sites
- First known user traffic
- Sep 2022
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 500 sites
Web history and authorityThe Internet Archive first saved a copy of its website 24 years agoClear
- Website archive history
- 24 years
- Wikipedia page
- no
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 12,000,000 followers on InstagramClear
- Its YouTube channel has 676,000 subscribers and 408 videos, the latest uploaded 8 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 11,886,266 followers | |
| Profile | 12,000,000 followers | |
| X | Profile | 175,900 followers |
| Profile | 421,875 followers | |
| YouTube | Profile | 676,000 subscribers |
| TikTok | Profile | 4,200,000 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 29,360,041 followers in total
- YouTube channel
- 408 videos, 676,000 subscribers, last upload 8 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- GoDaddy.com
- Certificate type
- DV
- Certificate expires
- 29 Jan 2027
- Nameservers
- ns1-35.azure-dns.com
ns2-35.azure-dns.net
ns3-35.azure-dns.org
ns4-35.azure-dns.info - Address
- 151.101.2.58
151.101.66.58
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