surfshark.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Cybersecurity, VPN and antivirus
- Founded
- 2018
- Founded by
- Vytautas Kaziukonis
- Sells
- Subscription or membership
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 19 years
- Address
- Kabelweg 57, Amsterdam Westpoort
- Email address
- support
@surfshark.com - Phone number
- Not found
- Contact page
- surfshark.com/
contact-us - Website
- surfshark.com
- Social media
Customer reviews
Summary
Is surfshark.com legit and trustworthy? Truth score 93 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 19 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 103,700 followers on TikTok. Customers have left 31,638 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 4 of its pages · contact, about, terms and privacy.
- Its website address was registered 19 years ago.
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 103,700 followers on TikTok.
- Excellent independent reputation · 31,638 reviews on Trustpilot, rated 4.0 stars out of 5.
- No malware or phishing warnings found for its website.
Not found
- Phone number information was not found from our checks.
What they offer
Protect your devices, identity, & data ● Scam & phishing protection ● Identity theft protection ● Device security ● Secure connection ● Fast VPN
- Best for
- “Surfshark is designed for ease of use across a wide range of devices, including Windows, macOS, Linux, iOS, Android, smart TVs, consoles, and routers.” Its homepage
- What makes them different
- “Our company expanded its cybersecurity solutions with Surfshark Alert & Search and initiated the first annual Digital Quality of Life (DQL) index.” Its about page
Surfshark offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Reviews
Latest YouTube video
Correct as of
How to check if surfshark.com is legit
To check if surfshark.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about surfshark.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the Netherlands; serves the US and Worldwide; founded in 2018 (Wikipedia)
- Where the company is based
- Netherlands
- Why we believe that
- the site's structured data states its country, its legal pages name a company ending B.V.
- Which countries the company serves
- US, Worldwide
- Why we believe that
- $ prices on its homepage, its pages say it works in 100 or more countries
- VAT number
- NL862287339B01
- Type (Wikipedia)
- besloten vennootschap
- Founded
- 2018
Domain registrationIts website address was registered 19 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 19 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: contact, about, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
Quoted word for word from surfshark.com.
- In their own words
- “Our goal is to empower people to take full control of their digital lives, raise awareness about evolving online threats, and champion the accessibility and future of the internet. We envision a future where the internet remains an open, inclusive, and invaluable global resource for all. Surfshark’s journey began with the launch of a Virtual Private Network (VPN).” About page
Reputation and track record
Customer reviewsRated 4.0 stars out of 5 from 31,638 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 31,638 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 103,700 followers on TikTok
- Its YouTube channel has 22,100 subscribers and 534 videos, the latest uploaded on 21 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | 28,913 followers | |
| Profile | 81,000 followers | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 22,100 subscribers |
| TikTok | Profile | 103,700 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 235,713 followers in total
- YouTube channel
- 534 videos, 22,100 subscribers, last upload 21 Oct 2026
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “However, we would like to inform you that we do not sell, rent, lease, or trade your personal data with anyone, nor do we plan to do so in the future.”
- Collects where you are.
- “Location data (i.e specifically Wi-Fi name or Service Set Identifier).”
- May send your data to other countries.
- “Please note that we use Standard Contractual Clauses approved by the European Commission (you can access it here ) to transfer your personal data from the EEA to other countries outside the EEA territory (e.g., the USA) or we transfer personal data to countries that the European Commission has recognized as ensuring an adequate level of data protection (you can access the list of countries here ).”
- May make automated decisions or build a profile about you.
- “We may use an automated decision-making, including profiling, process to evaluate whether to apply a discount to the price of the subscription a user purchases.”
- Says how long it keeps your data.
- “We will keep personal data related to customer support communications for up to 6 years following the receipt of your message.”
- Says you can ask it to delete your data.
- “We respect GDPR, CCPA, and other privacy legislation, and you can ask us to delete your personal data or implement other rights by emailing us at [email protected] .”
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 14 Dec 2026
- Nameservers
- dale.ns.cloudflare.com
dawn.ns.cloudflare.com - Address
- 104.18.121.34
104.18.120.34
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