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substack.com

Website

substack.com
The picture substack.com shows when its homepage is shared

SubstackSubstack is the app for independent voices: a free newsletter, video, and podcast hosting platform with paid subscriptions built in.

UnclaimedChecked on

Own this business? See what is holding the score back.

Truth score

Business details

Founded
2017
Kind of seller
Sells its own goods or services
Licensed trade
No licence normally needed
Domain age
16 years
Address
548 Market Street PMB 72296 San Francisco, CA 94104
Email address
Not found
Phone number
Not found
Contact page
substack.com/contact
Website
substack.com
Social media
Not found

Customer reviews

SiteReviewsRating
App Store52,509 ratings4.8
Total52,5094.8
Customer satisfactionNot enough reviews to sayFrom independent reviews, weighed by their number
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<a href="https://truthsignal.com/business/substack.com"
   title="See the full Truth Signal report on substack.com">
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       alt="Truth Signal truth score for substack.com"
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       loading="lazy" decoding="async">
</a>

Summary

Is substack.com legit and trustworthy? Truth score 57 out of 100, mixed truth signals: 5 of 11 public checks clear, 1 to be cautious about, 2 not found, 3 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

substack.com's website address was registered 16 years ago, and is locked against transfer to someone else. Be cautious: One known data breach involves the company (Substack), the latest 1 years ago. We could not find customer reviews, social media profiles, an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

  • Its website address was registered 16 years ago.

Be cautious

  • One known data breach involving the company · Substack, the latest 1 years ago.

Not found

  • Customer reviews information was not found from our checks.
  • Social presence information was not found from our checks.
  • Email address information was not found from our checks.
  • Phone number information was not found from our checks.

Our technical team has been informed.

What they offer

Substack is the app for independent voices: a free newsletter, video, and podcast hosting platform with paid subscriptions built in.
— Substack, in their own words
Best for
“Whether you’re running a solo business or a full newsroom, Substack is built for you.” Its about page

How to check if substack.com is legit

To check if substack.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about substack.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; founded in 2017 (Wikipedia)
Country
Where the company is based
US
Why we believe that
the site's structured data states its country, its postcode is a US zip code
From Wikipedia
Type (Wikipedia)
corporation
Founded
2017
SourcesWikipedia
Domain registrationIts website address was registered 16 years ago
  • Its website address is locked against being transferred to someone else
Domain age
16 years
Domain transfer lock enabled
Yes
Website detailsWe read 3 of its pages: contact, about and privacy
HTTPS enabled
Yes
Contact phone number found
Not found
Contact page found
Contact page
What its pages say

Quoted word for word from substack.com.

In their own words
“Make money doing the work you believe in. Substack is building a new one that puts writers, creators, and subscribers in charge. The rest powers the platform that supports your work.” About page

Reputation and track record

Customer reviewsWe were unable to find out what its customer reviews say.
PlatformRatingReviews
TrustpilotNot checked
SmartCustomerNot checked
G2Not checked
CapterraNot checked
Reviews.ioNot checked
FeefoNot checked
TrustindexNot found
GoogleNot checked
App StoreIts app, Substack, is on Apple's App Store, rated 4.8 out of 5 from 52,509 ratings, counted in the reviews total.
App
Substack
App Store rating
4.8 out of 5
App Store ratings
52,509
Visitor trafficIts visitor numbers jumped suddenly into the top 10,000 websites by March 2026: a burst of traffic rather than a steady history
  • Real people have visited its website since February 2021 or earlier
  • It is among the 2,000 most-visited sites on the internet (Cloudflare Radar)
Monthly visitor data
Popularity among Chrome users
top 10,000 sites
First known user traffic
Feb 2021 or earlier
Months with real traffic, of the last 24
9
Traffic pattern
intermittent
Rank jump in the last 12 months
unlisted to top 10,000 by 2026-03
Rank drop in the last 12 months
none
Cloudflare Radar
Popularity across the internet
top 2,000 sites
Web history and authorityFound: wikipedia page
Wikipedia page
yes
SourcesWikipedia
Social presence
PlatformProfileAudience
FacebookNot checked
InstagramNot checked
XNot checked
LinkedInNot checked
YouTubeNot checked
TikTokNot checked

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
Malware or phishing threat status
None
Data breach historyOne known data breach involving the company: Substack, the latest 1 years ago
Known data breaches found
1
Substack

In October 2025, the publishing platform Substack suffered a data breach that was subsequently circulated more widely in February 2026. The breach exposed 663k account holder records containing email addresses along with publicly visible profile information from Substack accounts, such as publication names and bios. A subset of records also included phone numbers.

Accounts affected
663,121
Date
23 Oct 2025
Data exposed
Email addresses, Phone numbers

Breach data: Have I Been Pwned

Domain and email securityIts email is protected: mail forged in its name is blocked
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
reject
Certificate
Security certificate browsers warn about
No
Certificate issuer
Google Trust Services
Certificate type
DV
Certificate expires
18 Dec 2026
Hosting
Nameservers
ali.ns.cloudflare.com
lee.ns.cloudflare.com
Address
104.18.37.200
172.64.150.56