radilum.com
Website
Radilum | Designer Chandeliers, Pendant Lights & Luxury LightingShop chandeliers, lights & light fixtures from radilum.com! Set a kitchen, living area, dining room, or outdoor space tone with hanging light designs.
Radilum | Designer Chandeliers, Pendant Lights & Luxury LightingShop chandeliers, lights & light fixtures from radilum.com! Set a kitchen, living area, dining room, or outdoor space tone with hanging light designs.
Tether 3-Light Alabaster Draped ChandelierThe latest video on its YouTube channel
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Lighting
- Sells
- Physical goods
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 3 years
- Address
- 99 Washington Ave, Albany
- Email address
- support
@radilum.com - Phone number
- +1 800-761-1037
- Contact page
- radilum.com/
pages/ contact - Website
- radilum.com
- Social media
Customer reviews
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</a>Summary
Is radilum.com legit and trustworthy? Truth score 61 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: no rating found yet.
radilum.com has 229 reviews on Trustpilot. No malware or phishing warnings found for its website. We could not find an archive history for its website.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- 229 reviews on Trustpilot.
- No malware or phishing warnings found for its website.
Not found
- Web history and authority information was not found from our checks.
What they offer
Shop chandeliers, lights & light fixtures from radilum.com! Set a kitchen, living area, dining room, or outdoor space tone with hanging light designs.
- Best for
- “Two cone shades cast in aged brass, hung from a single slender spine — sized to run the length of a table built for ten, and finished entirely by hand.” Its homepage
- What makes them different
- “The first years were spent building relationships rather than scale — workshops in Asia who knew how to hand-cut alabaster, brass spinners who could finish a chandelier arm to a mirror without losing the warmth, ceramic kilns where every glaze was mixed in small batches.” Its about page
Radilum offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Reviews
Latest YouTube video
Correct as of
How to check if radilum.com is legit
To check if radilum.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about radilum.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves 17 countries
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its terms are governed by the laws of New York, its phone number starts +1, its postcode is a US zip code
- Which countries the company serves
- United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Germany, Spain, France, UK, Ireland, Italy, Mexico, Netherlands, New Zealand, Saudi Arabia, US
- Why we believe that
- $ prices on its homepage, it publishes pages for 16 countries (hreflang), its delivery page says it ships to the US
Domain registrationIts website address was registered 3 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 3 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 800-761-1037
- Contact page found
- Contact page
Quoted word for word from radilum.com.
- In their own words
- “Since 2018 Radilum has been making lighting that earns its place in homes — alabaster pendants, brass chandeliers, marble sconces designed to be lived with for decades, not seasons. We make every fixture as if it were going into our own home. Radilum began in 2018 with a simple frustration shared by its founders — that the lighting market had bifurcated into two unhelpful poles.” About page
- How long you have to return
- “If your order is shipped to an EU address, you have the right to cancel or return within 14 days of delivery for any reason.” Returns page
- Do returns cost anything
- “Return Shipping Costs — Who Pays?” Returns page
- Faulty or damaged items
- “If your item arrives damaged, defective, or incorrect, contact us as soon as possible, and no later than 7 days after delivery .” Returns page
- Delivery cost
- “Shipping Cost: Free Standard Shipping is offered to the United States (48 contiguous states), Canada, Mexico, the United Kingdom (excluding Northern Ireland), most of Europe (excluding Spain’s Balearic Islands), Australia and the UAE.” Delivery page
Reputation and track record
Customer reviews229 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 229 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 18 of the last 24 months
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Mar 2025
- Months with real traffic, of the last 24
- 18
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 50,000 sites
Web history and authoritynothing known
nothing recorded
Social presenceIt is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 9,378 followers on Instagram
- Its YouTube channel has 228 subscribers and 1991 videos, the latest uploaded on 25 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | 9,378 followers | |
| X | Profile | Unknown |
| Not found | ||
| YouTube | Profile | 228 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, instagram, x, youtube
- Social follower counts
- 9,606 followers in total
- YouTube channel
- 1,991 videos, 228 subscribers, last upload 25 Oct 2026
What data this site collects about you
Tracking tools on its homepageGoogle Ads, Microsoft Advertising and Klaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Ads
- Tracks what you do to show you Google adverts.
- Microsoft Advertising
- Tells Microsoft what you do on its site, for Bing adverts.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Uses Shopify's cookie banner to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 10 Jan 2027
- Nameservers
- ns-cloud-e1.googledomains.com
ns-cloud-e2.googledomains.com
ns-cloud-e3.googledomains.com
ns-cloud-e4.googledomains.com - Address
- 23.227.38.72
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