rackroomshoes.com
UnclaimedWebsite
Shoes Online with Free Shipping* | Rack Room ShoesShop in-store or online for name brand boots, athletic shoes, sandals and accessories for women, men and kids. FREE shipping with $75+ online purchase.
Shoes Online with Free Shipping* | Rack Room ShoesShop in-store or online for name brand boots, athletic shoes, sandals and accessories for women, men and kids. FREE shipping with $75+ online purchase.
One of the first images collected of this website on 10 Apr 2001
Truth score
Business details
- Domain age
- 27 years
- Address
- 8310 Technology Charlotte, North Carolina 28262
- Email address
- Not found
- Phone number
- +1 800-306-9309
- Contact page
- rackroomshoes.com/
contact-us - Website
- rackroomshoes.com
- Social media
Customer reviews
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<a href="https://truthsignal.com/business/rackroomshoes.com"
title="See the full Truth Signal report on rackroomshoes.com">
<img src="https://truthsignal.com/business/rackroomshoes.com/badge.svg"
alt="Truth Signal truth score for rackroomshoes.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Is rackroomshoes.com legit and trustworthy? Truth score 66 out of 100, mixed truth signals: 6 of 10 public checks clear, 1 to be cautious about, 2 for information, 1 still being checked. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.
We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 98 reviews on SmartCustomer average only 2.4 stars out of 5. Its 56 reviews on Google average only 1.3 stars out of 5. We could not find an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 5 of its pages · contact, about, returns, terms and privacy.
- Its website address was registered 27 years ago.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A low number of independent reviews (98 on SmartCustomer), but it falls short with only 2.4 stars out of 5.
- A low number of independent reviews (56 on Google), but it falls short with only 1.3 stars out of 5.
Not found
- Email address information was not found from our checks.
How to check if rackroomshoes.com is legit
1 be cautious · 6 clear · 2 for information · 1 checkingTo check if rackroomshoes.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about rackroomshoes.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US; founded in 1920 (Wikipedia)For information
- Where the company is based
- US
- Why we believe that
- its phone number starts +1, its postcode is a US zip code
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its delivery page says it ships to the US
- Industry
- retail
- Founded
- 1920
Domain registrationIts website address was registered 27 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 5 of its pages: contact, about, returns, terms and privacyClear
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 800-306-9309
- Contact page found
- Contact page
Quoted word for word from rackroomshoes.com.
- In their own words
- “We believe shoes are more than just shoes, because we know your life is more than just footsteps. Rack Room Shoes and Off Broadway Shoe Warehouse are known as innovators and authorities in our industry. We offer a great variety of on-trend styles for women, men and children in athletic, comfort and dress categories, while providing a delightful and trusted shopping experience for our valued customers.” About page
- How long you have to return
- “If for any reason you are not satisfied with your online purchase and wish to return it within 60 days, we will gladly accept your unworn merchandise for a full refund in the original form of payment provided you have your shipping invoice as well as the original box.” Returns page
Customer reviews154 reviews across 2 platforms, rated 1.3 to 2.4 out of 5Be cautious
- The listing may be a single store and not the business as a whole.
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Not found | |
| SmartCustomer | 2.4 out of 5 | 98 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| 1.3 out of 5 | 56 |
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 100,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 100,000 sites
Web history and authorityWaiting its turn; asked again tomorrowChecking
- Wikipedia page
- yes
Social presenceIt is on 3 social media platforms (Instagram, X and YouTube); the largest audience is 68,000 followers on InstagramClear
- Its YouTube channel has 751 subscribers and 142 videos, the latest uploaded on 17 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Not found | ||
| Profile | 68,000 followers | |
| X | Profile | Unknown |
| Not found | ||
| YouTube | Profile | 751 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- instagram, x, youtube
- Social follower counts
- 68,751 followers in total
- YouTube channel
- 142 videos, 751 subscribers, last upload 17 Oct 2026
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- GlobalSign nv-sa
- Certificate type
- DV
- Certificate expires
- 27 Nov 2026
- Nameservers
- ns-cloud-b1.googledomains.com
ns-cloud-b2.googledomains.com
ns-cloud-b3.googledomains.com
ns-cloud-b4.googledomains.com - Address
- 45.60.105.201
45.60.44.201
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