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promo.com

Website

promo.com
The picture promo.com shows when its homepage is shared

AI Video Maker for Business – Create Videos FasterMake marketing videos faster with PromoAI. Access templates, AI editing, and brand-ready media to create professional content for social, ads, and campaigns.

UnclaimedChecked on

Own this business? See what is holding the score back.

Truth score

Business details

Sells
Digital products
Sells to
Businesses
Kind of seller
Sells its own goods or services
Licensed trade
No licence normally needed
Domain age
27 years
Address
Not foundNo address found using the trading company name
Email address
support@promo.com
Phone number
Not found
Contact page
Not found
Website
promo.com
Social media

Customer reviews

SiteReviewsRating
Trustpilot1,066 reviews4
Total1,0664.0
Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number
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<a href="https://truthsignal.com/business/promo.com"
   title="See the full Truth Signal report on promo.com">
  <img src="https://truthsignal.com/business/promo.com/badge.svg"
       alt="Truth Signal truth score for promo.com"
       width="210" height="56" style="border:0"
       loading="lazy" decoding="async">
</a>

Summary

Is promo.com legit and trustworthy? Truth score 77 out of 100, high truth signals: 7 of 10 public checks clear, 2 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

promo.com's website address was registered 27 years ago, and is locked against transfer to someone else. It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X). Customers have left 1,066 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find a matching registered company, an archive history for its website, an address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

  • Its website address was registered 27 years ago.
  • It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X).
  • Great independent reputation · 1,066 reviews on Trustpilot, rated 4.0 stars out of 5.
  • No malware or phishing warnings found for its website.

Not found

  • Company details information was not found from our checks.
  • Web history and authority information was not found from our checks.
  • Address information was not found from our checks.
  • Phone number information was not found from our checks.

What they offer

Make marketing videos faster with PromoAI. Access templates, AI editing, and brand-ready media to create professional content for social, ads, and campaigns.
— Promo.com, in their own words
Best for
“This makes it ideal for promotional videos, intros, ads, and social content.” Its homepage
What makes them different
“I discovered Promo on my very first video and I saw a huge increase in engagement - 50 shares on Facebook, and nearly 10,000 views in the first week.” Its homepage
Getting help

Promo.com offers support and help through their help page, which can be found in the sources below.

How to check if promo.com is legit

To check if promo.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about promo.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsWe have no information on this.

nothing recorded

Domain registrationIts website address was registered 27 years ago
  • Its website address is locked against being transferred to someone else
Domain age
27 years
Domain transfer lock enabled
Yes
Website detailsCompany contact email is available
HTTPS enabled
Yes
Contact phone number found
Not found
Contact page linked
Yes
SourcesHomepage

Reputation and track record

Customer reviewsRated 4.0 stars out of 5 from 1,066 reviews on Trustpilot
PlatformRatingReviews
Trustpilot4 out of 51,066
SmartCustomerNot found
G2Not found
CapterraNot found
Reviews.ioNot found
FeefoNot found
TrustindexNot found
GoogleNot checked
Visitor trafficReal people visited its website in 24 of the last 24 months
  • Real people have visited its website since February 2021 or earlier
Monthly visitor data
Popularity among Chrome users
top 500,000 sites
First known user traffic
Feb 2021 or earlier
Months with real traffic, of the last 24
24
Traffic pattern
sustained
Rank jump in the last 12 months
none
Rank drop in the last 12 months
none
Web history and authorityWe have no information on this.
Checks we have made1Newest first, since 3 November 2026
  1. First checkScore 77, High truth signals
    Nothing earlier to compare with
Social presenceIt is on 4 social media platforms (Facebook, Instagram, LinkedIn and X)
PlatformProfileAudience
FacebookProfileUnknown
InstagramProfileUnknown
XProfileUnknown
LinkedInProfileUnknown
YouTubeNot found
TikTokNot found
Social platforms with discovered profiles
facebook, instagram, linkedin, x

What data this site collects about you

Tracking tools on its homepageGoogle Analytics, Google Ads, Pinterest Tag, Snap Pixel, LinkedIn Insight Tag, X (Twitter) Pixel, Microsoft Advertising and Hotjar

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics
Counts your visits and what you look at.
Google Ads
Tracks what you do to show you Google adverts.
Pinterest Tag
Tells Pinterest what you do on its site, for adverts.
Snap Pixel
Tells Snapchat what you do on its site, for adverts.
LinkedIn Insight Tag
Tells LinkedIn what you do on its site, for adverts.
X (Twitter) Pixel
Tells X (Twitter) what you do on its site, for adverts.
Microsoft Advertising
Tells Microsoft what you do on its site, for Bing adverts.
Hotjar
Records how you move, scroll and click on the page.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
Malware or phishing threat status
None
Data breach historyOne known data breach involving the company: Promo, the latest 6 years ago
Known data breaches found
1
Promo

In July 2020, the self-proclaimed "World's #1 Marketing Video Maker" Promo suffered a data breach which was then shared extensively on a hacking forum. The incident exposed 22 million records containing almost 15 million unique email addresses alongside IP addresses, genders, names and salted SHA-256 password hashes. The data was provided to HIBP by dehashed.com.

Accounts affected
14,610,585
Date
22 Jun 2020
Data exposed
Email addresses, Genders, IP addresses, Names, Passwords

Breach data: Have I Been Pwned

Domain and email securityIts email is protected: mail forged in its name goes to spam
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
quarantine
Certificate
Security certificate browsers warn about
No
Certificate issuer
Google Trust Services
Certificate type
DV
Certificate expires
9 Jan 2027
Hosting
Nameservers
keira.ns.cloudflare.com
morgan.ns.cloudflare.com
Address
104.18.18.116
104.18.19.116