postmates.com

Website

postmates.com

Postmates: Food Delivery, Groceries, Alcohol - Anything from AnywhereOrder delivery or pickup from more than 600,000 restaurants, retailers, grocers, and more all across your city. Download the app now to get everything you crave, on-demand.

UnclaimedChecked on 3 Nov 2026, 13:30

Own this business? See what is holding the score back.

Truth score

Truth score 84 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

84/ 100

High truth signals

Business details

Category: Food delivery and takeaway
Founded: 2011
Sells to: The public
Licensed trade: Alcohol, tobacco or vaping
Domain age: 15 years
Address: 201 3rd St Ste 200, San Francisco, CA, 94103, USA
Email address: Not found
Phone number: Not found
Contact page: Not found
Website: postmates.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot4,582 reviews

SmartCustomer872 reviews2.1

Reviews.io47 reviews1.11

Total5,501

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

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   title="See the full Truth Signal report on postmates.com">
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Summary

Is postmates.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

We read its privacy page. Its website address was registered 15 years ago, and is locked against transfer to someone else. It has 4,582 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 872 reviews on SmartCustomer average only 2.1 stars out of 5. Its 47 reviews on Reviews.io average only 1.11 stars out of 5. We could not find an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

We read its privacy page.
Its website address was registered 15 years ago.
4,582 reviews on Trustpilot.
No malware or phishing warnings found for its website.

Be cautious

A substantial number of independent reviews (872 on SmartCustomer), but it falls short with only 2.1 stars out of 5.
A low number of independent reviews (47 on Reviews.io), but it falls short with only 1.11 stars out of 5.

Not found

Email address information was not found from our checks.
Phone number information was not found from our checks.

Our technical team has been informed.

What they offer

Order delivery or pickup from more than 600,000 restaurants, retailers, grocers, and more all across your city. Download the app now to get everything you crave, on-demand.

— Postmates, in their own words

SourcesIts homepage

How to check if postmates.com is legit

To check if postmates.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about postmates.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; founded in 2011 (Wikipedia)

Country

Where the company is based: US
Why we believe that: OpenData.org's record puts its head office in 201 3rd St Ste 200, San Francisco, CA, 94103, USA

Registration

Legal Entity Identifier (LEI): 549300LI871D6WK3M121
SEC registration (CIK): 0001645606

From Wikipedia

Type (Wikipedia): privately held company
Industry: logistics
Founded: 2011

From OpenData.org

Listed name: POSTMATES INC.
Trading names: POSTMATES, POSTMATES, LLC

Locations

Head office (OpenData.org): 201 3rd St Ste 200, San Francisco, CA, 94103, USA
Number of locations: 8

Business databases

Crunchbase: https://www.crunchbase.com/organization/postmates

SourcesWikipedia

Domain registrationIts website address was registered 15 years ago

Its website address is locked against being transferred to someone else

Domain age: 15 years
Domain transfer lock enabled: Yes

Website detailsWe read its privacy page

HTTPS enabled: Yes
Contact phone number found: Not found
Contact page found: Not found

SourcesHomepage Privacy page

Reputation and track record

Customer reviews5,501 reviews across 3 platforms, rated 1.11 to 2.1 out of 5

Platform	Rating	Reviews
Trustpilot	Unknown	4,582
SmartCustomer	2.1 out of 5	872
G2	Not found
Capterra	Not found
Reviews.io	1.11 out of 5	47
Feefo	Not found
Trustindex	Not found
Google	Not checked

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier

Monthly visitor data

Popularity among Chrome users: top 100,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history and authorityFound: wikipedia page

Wikipedia page: yes

SourcesWikipedia

Checks we have made1Newest first, since 3 November 2026

3 November 2026
First checkScore 84, High truth signals
Nothing earlier to compare with

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 196,000 followers on Instagram

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Profile	196,000 followers
X	Profile	129,699 followers
LinkedIn	Profile	Unknown
YouTube	Profile	Unknown
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, linkedin, x, youtube
Social follower counts: 325,699 followers in total

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Collects where you are.: “Location data.”
May make automated decisions or build a profile about you.: “Quebec, Canada You may contact Uber here with questions about Uber’s use of your data for purposes of automated decision making, including regarding the factors considered in connection with such decision, to request correction of any personal data relating to such decisions, and to request review of any such decisions by Uber personnel.”
Has a data protection officer you can contact.: “To exercise these rights or contact Uber’s Data Protection Officer (DPO), please click here .”

SourceIts privacy policy

Tracking tools on its homepageGoogle Analytics, Google Ads, Meta Pixel, TikTok Pixel, X (Twitter) Pixel, Microsoft Advertising, Criteo and Microsoft Clarity

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.
Google Ads: Tracks what you do to show you Google adverts.
Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts.
TikTok Pixel: Tells TikTok what you do on its site, for adverts.
X (Twitter) Pixel: Tells X (Twitter) what you do on its site, for adverts.
Microsoft Advertising: Tells Microsoft what you do on its site, for Bing adverts.
Criteo: Follows you to show you this site's products on other sites.
Microsoft Clarity: Records how you move, scroll and click on the page.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.