polywood.com
Website
POLYWOOD Outdoor Furniture | Patio Furniture Made in the USAPOLYWOOD® waterproof furniture is constructed of genuine POLYWOOD lumber, a proprietary material made in the US using landfill-bound and ocean-bound plastics.
POLYWOOD Outdoor Furniture | Patio Furniture Made in the USAPOLYWOOD® waterproof furniture is constructed of genuine POLYWOOD lumber, a proprietary material made in the US using landfill-bound and ocean-bound plastics.
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Truth score
Business details
- Category
- Garden furniture and outdoor living
- Sells
- Physical goods
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 30 years
- Email address
- hello
@polywood.com - Phone number
- +1 855-935-5550
- Contact page
- help.polywood.com/
hc/ Linked from the site's own pages. We could not open it.en-us/ #contact - Website
- polywood.com
- Social media
- Not found
Customer reviews, accreditations and complaints
No reviews we could readWe looked on SmartCustomer, G2, Capterra, Reviews.io, Feefo, Trustindex, ComplaintsBoard and ConsumerAffairs
Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.
Summary
Is polywood.com legit and trustworthy? Truth score 62 out of 100, mixed truth signals: 7 public checks clear, 1 not found, 2 for information. Legitimacy confidence: mixed. App experience: insufficient evidence. Customer satisfaction: insufficient evidence.
polywood.com's website address was registered 30 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find social media profiles or a customer rating.
Positives
- Its website address was registered 30 years ago.
- No malware or phishing warnings found for its website.
Not found
- Social presence information was not found from our checks.
- Reviews information was not found from our checks.
Our technical team has been informed.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
What they offer
POLYWOOD® waterproof furniture is constructed of genuine POLYWOOD lumber, a proprietary material made in the US using landfill-bound and ocean-bound plastics.
- Best for
- “Made for cooler days, earlier sunsets, and staying out a little longer.”
- Customer stories
- SEE MORE REVIEWS
- Promises
- Learn More
How to check if polywood.com is legit
To check if polywood.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about polywood.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the US
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- its delivery page says it ships to the US
Domain registrationIts website address was registered 30 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 30 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 5 of its pages: about, returns, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 855-935-5550
- Contact page linked
- Yes
- Hosting company
- Shopify, Inc.
- How long you have to return
- “Returns within 30 days of delivery are free in the contiguous U.S.”
- Do returns cost anything
- “Please note: POLYWOOD pergolas can be returned, but are not eligible for our 30-day hassle-free return policy.”
- Delivery cost
- “Free delivery on every order in the contiguous US.”
Search engines and AILets in search engines and AI answers; blocks AI training
Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.
All allowed
- Google Search
- Allowed by defaultGooglebot
- Bing
- Allowed by defaultBingbot
All blocked
- OpenAI
- Blocked by its robots.txtGPTBot
- Anthropic
- Blocked by its robots.txtClaudeBot
- Google AI
- Blocked by its robots.txtGoogle-Extended
- Apple AI
- Blocked by its robots.txtApplebot-Extended
- Common Crawl
- Blocked by its robots.txtCCBot
- Meta
- Blocked by its robots.txtmeta-externalagent
- ByteDance (TikTok)
- Blocked by its robots.txtBytespider
All allowed
- ChatGPT search
- Allowed by nameOAI-SearchBot
- ChatGPT
- Allowed by nameChatGPT-User
- Claude search
- Allowed by nameClaude-SearchBot
- Claude
- Allowed by nameClaude-User
- Perplexity
- Allowed by namePerplexityBot
User-agent: OAI-SearchBot User-agent: ChatGPT-User User-agent: PerplexityBot User-agent: Perplexity-User User-agent: Claude-SearchBot User-agent: Claude-User Allow: / Allow: / Allow: /products/account Allow: /products/orders Allow: /products/checkout Allow: /*/products/account Allow: /*/products/orders Allow: /*/products/checkout Allow: /collections/account Allow: /collections/orders Allow: /collections/checkout Allow: /*/collections/account Allow: /*/collections/orders Allow: /*/collections/checkout Allow: /pages/checkout Allow: /*/pages/checkout Allow: /blogs/*account Allow: /blogs/*orders Allow: /blogs/*checkout Allow: /*/blogs/*account Allow: /*/blogs/*orders Allow: /*/blogs/*checkout Disallow: /admin Disallow: /cart/ Disallow: /*/cart/ Disallow: /checkout Disallow: /*/checkout Disallow: /checkouts/ Disallow: /*/checkouts/ Disallow: /orders Disallow: /*/orders Allow: /account/login Allow: /*/account/login Disallow: /account
Reputation and track record
Customer reviews, accreditations and complaintsIt has a review page on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
Business mentions1 thread on Reddit mentions this business
| Platform | Thread | What it says |
|---|---|---|
| Reddit, r/BuyItForLife | Should I buy Polywood direct from the manufacturer? - Reddit | “I've decided on Polywood furniture for my outdoor patio (we need a lot of it), but the reviews for Polywood.com are REALLY bad. Even on BBB, people say do not order direct from their website.” |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 100,000 sites
Share of people looking up polywood.com, by country, over the last 2 days.
- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen
- 1Singapore58.3%
- 2United States25.0%
- 3Hong Kong4.5%
- 4Brazil1.9%
- 5Malaysia1.9%
- 6Argentina1.3%
- 7Indonesia1.3%
- 8Japan1.3%
- 9China0.6%
- 10Ecuador0.6%
Top 10 of 15 countries.
Web history and authorityThe Internet Archive first saved a copy of its website 25 years ago
- Website archive history
- 25 years
Social presenceWe could not check how big its social media following is: the check ran out of time.
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “We do not sell your sensitive personal data.”
- May make automated decisions or build a profile about you.
- “Profiling: We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.”
Tracking tools on its homepageKlaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None found
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 30 Dec 2026
- Nameservers
- ns-1404.awsdns-47.org
ns-1897.awsdns-45.co.uk
ns-463.awsdns-57.com
ns-583.awsdns-08.net - Address
- 23.227.38.65
Proof of ownership
What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.
DNS recordNot added yet+3 possible
- What we check
- A record the business adds in its domain's settings. Only someone who runs the website can add one.
- When we check
- On every check. The points stay only while the record is there.
- Points
- 0 of 3 added
Email at its own domainNot added yet+1 possible
- What we check
- That someone at the business has confirmed an email address at its own website's domain.
- When we check
- When the address is confirmed. It counts from then on.
- Points
- 0 of 1 added
Lets our checker read itNot added yet+1 possible
- What we check
- That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
- When we check
- On every check. The point stays only while the file allows it.
- Points
- 0 of 1 added
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Change over time
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