pilates.com
Website
Pilates.com - Pilates Equipment, Education & CommunityMove better, live better. Your comprehensive resource for Pilates equipment and instructor education from Balanced Body—the leader in Pilates since 1976.
Pilates.com - Pilates Equipment, Education & CommunityMove better, live better. Your comprehensive resource for Pilates equipment and instructor education from Balanced Body—the leader in Pilates since 1976.
Pilates Perspectives Podcast | Season 4 Episode 9: Joakim ValsingerThe latest video on its YouTube channel
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Truth score
Business details
- Founded by
- Ken Endelman
- Sells
- Physical goods
- Sells to
- The public and businesses
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 31 years
- Address
- 5909 88th Street, Sacramento
- Email address
- info
@pilates.com - Phone number
- +1 916-388-2838
- Contact page
- pilates.com/
contact-us/ - Website
- pilates.com
- Social media
Customer reviews
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<a href="https://truthsignal.com/business/pilates.com"
title="See the full Truth Signal report on pilates.com">
<img src="https://truthsignal.com/business/pilates.com/badge.svg"
alt="Truth Signal truth score for pilates.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Is pilates.com legit and trustworthy? Truth score 56 out of 100, mixed truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.
pilates.com's website address was registered 31 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find an archive history for its website or social media profiles.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- Its website address was registered 31 years ago.
- No malware or phishing warnings found for its website.
Not found
- Web history and authority information was not found from our checks.
- Social presence information was not found from our checks.
Our technical team has been informed.
What they offer
Move better, live better. Your comprehensive resource for Pilates equipment and instructor education from Balanced Body—the leader in Pilates since 1976.
- What makes them different
- “Balanced Body created the first Group Reformer program in 2001.” Its homepage
Pilates.com offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Reviews
- Promises
- Order Shipping
Latest YouTube video
Correct as of
How to check if pilates.com is legit
To check if pilates.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about pilates.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the UK and the US
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its legal pages give an address in California, its terms are governed by the laws of California, its phone number starts +1, its postcode is a US zip code
- Which countries the company serves
- UK, US
- Why we believe that
- it publishes pages for 2 countries (hreflang), its delivery page says it ships to the UK, its delivery page says it ships to the US
Domain registrationIts website address was registered 31 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 31 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +1 916-388-2838
- Contact page found
- Contact page
Quoted word for word from pilates.com.
- Phone support
- “To speak with a “real live person”, call us at 1-916-388-2838 between 6:00am – 5:00pm PST, M-F.” Contact page
- How long you have to return
- “Should you wish to return any item for any reason, please contact us within 30 days from the date of shipment.” Returns page
- Do returns cost anything
- “If the item arrived damaged or was not what you ordered, we will pay the return shipping cost.” Returns page
- Faulty or damaged items
- “We will repair or replace any item, including non-returnable items, that are delivered to you in damaged condition provided that you report such damage to us within three (3) business days from the date you received the item and follow the Return Procedure described below.” Returns page
- Delivery cost
- “Buyer is solely responsible for payment of all shipping, freight and delivery charges, sales taxes, import fees and duties, value added taxes and any other charge incident to Buyer’s receipt of our products.” Delivery page
Reputation and track record
Customer reviews1 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 1 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 22 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 1,000,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 22
- Traffic pattern
- established
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
Web history and authoritynothing known
nothing recorded
Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn and YouTube
- Its YouTube channel has 75,300 subscribers and 2090 videos, the latest uploaded on 28 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | Unknown | |
| X | Not checked | |
| Profile | Unknown | |
| YouTube | Profile | 75,300 subscribers |
| TikTok | Not checked |
- YouTube channel
- 2,090 videos, 75,300 subscribers, last upload 28 Oct 2026
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “We do not sell or share the Personal Data of Consumers We actually know are under sixteen (16) years of age, unless We receive affirmative authorization (the “right to opt-in”) from either the Consumer who is between thirteen (13) and sixteen (16) years of age, or the parent or guardian of a Consumer under thirteen (13) years of age.”
- Collects where you are.
- “For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.”
- May make automated decisions or build a profile about you.
- “You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning You or similarly significantly affects You.”
- Says you can ask it to delete your data.
- “You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.”
Tracking tools on its homepageGoogle Tag Manager and Klaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Uses Shopify's cookie banner to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 5 Dec 2026
- Nameservers
- ns-1010.awsdns-62.net
ns-1139.awsdns-14.org
ns-1617.awsdns-10.co.uk
ns-23.awsdns-02.com - Address
- 15.197.167.90
3.33.186.135